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We had a great time at this hotel. The staff was very friendly and welcoming. The rooms were very clean and the room service was great. Amazing views from our room. We will miss staying here
Extremely accomodating staff. My wife is a vegetarian with egg allergy. Staff went extra lengths to make her feel comfortable and the chef prepared special dishes on a couple occassions. One of the best hotels I have stayed in so far.
The staff couldn't be more helpful. Every amenity imaginable. Spectacular views. Only complaint would be the elevators are very slow.
We had an exceptional stay at the ShangriLa. The staff and food was amazing. The staff went out of their way to be helpful especially Oma. Thank you so much and we look forward to coming back.
Its OK. Front desk people can be more helpful and the location is away of major atractions, but the premises are good, the room was nice and everything worked well.
I am still wowed by the size and opulence of the Panoramic suite. The suite is well maintained and the toiletries are lovely. The security level is high in the hotel. Lifeguards are vigilant in the pool.
Hotel is in old Dubai near souks and the creek. It is quite far by taxi to visit all sights further than what I thought- I didn’t try the metro. I did use the hop on bus and booked it across the road but the area is so vast it’s impossible to do all routes in two days. The hotel is quite dated and ...
The hotel was in excellent location. Near downtown Dubai . Burg khalifa. Dubai Mall . 5 mn walk to Tube station. Hotel offer free shuttle bus to the beach & Emirates Mall & Dubai Mall . Very happy with this hotel . Feeling 5 stars hotel
Most of the staff are professional and friendly. However the hotel is getting very old and needs updating.
Whenever I come to Dubai, I stay at this hotel. Sure there are many options in the city, but I love the proximity to the Mall of the Emirates across the street. Massage place on the corner, a 24hour food place for those late night cravings at the corner. The mall is the stop for the Big Red Tour ...
The hotel staff was impeccable. Our room was very nice and the complimentary breakfast was one of the best hotel breakfasts I've had.
Very happy with the room and service. Room is very clean and spacious. Gym is also very well maintained. Pool are is also very good. Internet was very good.
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