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Always wanted to stay at this hotel, finally had the chance due to an overnight layover stay in Tokyo before our next flight. Staff is really helpful. Hotel amenities are fantastic, breakfast continental buffet included, very nice pool/gym facility. Nicest view of Tokyo
The hotel is walking distance from Shinjuku train station. It is easy access to restaurants and shops nearby. The self check in kiosk was easy to use. I was satisfied with this hotel.
Needed a room for one night close to Shinjuku Stn after doing Airbnb for most of my stay in Japan. The Granbell was perfect. Clean, super easy checkin and very helpful staff. The room had all the amenities I needed and was very comfortable. I would not hesitate to recommend the hotel.
I enjoyed the stay with very professional staffs with Japanese hospitality. Location was also great but one negative thing was slow room cleaning. Even I put the sign to clean the room around 9am, it just completed around 2pm.
Nice cosy hotel that is very near to the Shinjuku train station. Very clean room with a view of the Shinjuku city. Hotel staff were all very polite and can understand and speak english for non-japanese tourist.
Hidden in plain view on a major street sits this beautiful hotel which is sheer class and luxury. Reminiscent of a bygone era it is welcoming and warm. The staff are so accommodating. The facilities are excellent. Our room was like a warm blanket. Hello Ghaly recommended.
In a convenient area to be the hub of the city stay. Great condition and friendly staff. Overall a pleasant stay.
We stayed at Hyatt Regency Tokyo in March 2018. We were welcomed beautifully and the staff always gave so much help and were very respectful. Fantastic shuttle bus to and from Shinjuku Station every 20 minutes.....and the lovely staff who cleaned our room on a daily basis did a fabulous job....all ...
Great room for a great rate. Free laundry on site. Friendly staff.
Excellent food, staff, cleanliness. Will do again!
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