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After travelling for nearly 30 hrs non stop I had to stop somewhere to shower and rest. The staff were so accommodating, the room was air conditioned and cool. It was the perfect place to rejuvenate after such a long trip!!
The room TV was a bit difficult to control. All other things were as expected. I felt that the spa massage was ok. For the same price I paid, I know I could get better therapist but the staff were very nice.
My partner and I stayed here the night before a trip, it was comfortable and the staff were extremely friendly and helpful (which is an improvement from the last time I stayed there).
Hotel staff (Jonny) really helped us out with a spare suitcase 5 minutes before we were leaving. Ours has broken and he was so helpful- we were so grateful and relieved the hotel had spare suitcases for such an emergency. Thank you! Lovely lovely hotel. Great location.
Concierge is outstanding, provided great information and service. Room was very comfortable - we were upgraded to a Tower suite. Location is very central, so we were able to walk from there to the Opera House, Circular Quay and Rocks in one direction, and to the Town Hall and Hyde Park in the other ...
We did not like the glass wall of the bath room tub as despite pull down curtains you can still see around it and it limits privacy when you are with family or kids. Also refrigerator was so full with the hotel stuff to buy that there was not much space left for any drinks that a guest wants to place ...
I stayed two nights and the staff were efficient and friendly. The food was excellent and the rooms very quiet and exceptionally comfortable. Will definitely stay again.
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