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Staff are plentiful and attentive. Service is excellent. Wide variety of continental and local cuisine. Food is excellent at all the restos. First time at a hotel with many many sitting spaces. Has a library. A museum. A gem shop. A fine Spa. And the beach behind it is a major plus. I like old hotels. ...
Right in the heart of the Dutch hospital area, with several live bands playing on Saturday night. Mega breakfast options. Obviously both a business and holiday facility, but great for our one night stay. They upgraded us to a suite, so we are biased....
Cinnamon Grand has been a hotel we have stayed over the past 10 years on out visits to Sri Lanka. Its has undergone room upgrades and is a very modern hotel.The staff at the hotel has a real can do attitude and when I have have requested a service , it has been attended to promptly. The gardens are ...
Great location. Spacious rooms. Quiet rooms. Friendly staff. Great coffee in the lobby
From start to finish this hotel exceeded expectations. Worth every penny to upgrade to executive floor, the staff could not do more, friendly and attentive. Excellent snacks and enjoyed the 'happy hour' with views across the lake. Beautiful pool, great location could not fault.
Friendly staff, great facilities- highly recommended! BUT do not try the SPA (not a good value for money). Will not recommend this to anyone. Waste of money and Time!
Hotel is great with good facilities and I had a room overlooking the sea. I arrived early and they got me a room without a fuss. Had to extend my stay and that too wasn’t a problem. It’s walking distance from the Galle Face and Colombo’s main train station. Plenty of transport too. Food is great, ...
We had read some bad reviews but decided to put our faith on Taj group's expertise on hotelling.. This place is superb. Great food/service/overall care. The staff was par excellence-right from the reception to the checkout. They upgraded our room and took care of every single detail one could possibly ...
From booking spas & hotel transport to the service to making our stay extremely comfortable, we are felt looked after and cared for. I would come back again for sure
Being first timer in Colombo, we spent most of our time outside the room. So coming back to clean comfortable room is essential. Simple basic needs is all we need and this hotel covers all. Except no hair dryer. Wish they have an option to rent a hair dryer while we were there. Hotel location was ...
the ozo Colombo is the best value you can find in Colombo. the best bed I had in Sri Lanka, very comfortable room, sound proof room, great rooftop bar and pool
Room cleanliness can imorove. Many areas dusty. Breakfast good choices. They need to be reminded to privide sufficient towels n amenities for 3 people in the riom. Lwaking at wash basin not fixed.
Very good and very nice good location the best in colombo
Need new linen. Throw away the old ones that are been used. Certain areas of the room needs redecoration. In general very helpful staff, especially the front office.
Best hotel I have ever stayed in. Exceptional. Delicious food. Friendly, approachable and helpful staff. Beautiful calm oasis in the middle of Colombo.
Clean, friendly,nice view its a long way from the airport but a good part of town make shur you Get the right taxi the driver took me to a hotel that sounded like it had to pay more for a new taxi to Get me there good breakfast buffet but include it in your reservatio. It cost more if you dont..
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