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The rooms are spacious for London and the location is convenient for the business area. The staff was cordial, but a bit indifferent in helping with a few requests (finding a bar/restaurant, printing boarding passes).
Beautiful hotel and very friendly staff at reception, amazing room very clean and tidy! Only thing we weren’t happy with, was the attitude of the maitre d’ when we arrived for breakfast. Very unwelcoming and everything seemed a chore. Such a shame as all the other staff were happy and smiles all ...
I booked a night at the Montcalm as a treat for my partners birthday. A nights stay in a 5* Hotel was bound to go down a treat. However, it didn’t feel 5* - yes it was nice having someone open the door for you, concierge take you to your room and 3 balloons left on the bed because you mentioned it ...
A one night stay as we were going to a function nearby. Comfortable beds but the only gripe I have was that I was woken up by the thunderous roar of a neighbours shower, whether in was next door or above I don't know and just drifted off again when obviously the next person showered. Only had breakfast ...
We stayed in a three bedroom suite with a view of Tower Bridge. This accommodation is simply perfect. The suite is huge, well furnished, comfortable beds, beautiful bathrooms. The deck is a perfect place for morning coffee overlooking the Thames and the crowds below. Soundproofing and climate control ...
Beautiful brand new property Great amenities including gym and spa Wonderful and attentive staff Delicious food and service
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