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Sat Afif helpful , smiley, the service was excellent, location was perfect, breakfast was nice
I had a complimentary upgrade :), the location was excellent next to San Marco square. The staff are friendly. The thing that i didn't like it, The room was king bed but The bed was not comfortable, because it's two beds connected! there's gap in the middle. they should put mattress topper on the ...
This is a lovely grand, elegant and classy hotel with beautiful reception/lobby bar/lounge area, great ambience and typical Venetian decor. The reception/concierge staff were friendly, helpful and polite. The breakfast is served on top floor restaurant with views overlooking the lagoon. Plenty choice ...
The staff were so accommodating and gave me all my requests. Each individual room has its own unique character. Excellently designed and very spacious. I was even upgraded to their junior suite. Buffet breakfast was really nice. Keep up the good work.
Everything was great except there was no iron on request and no kettle due to hotel safety policy. which was confusing.
Shuttle service to San Marco every 30 mins. Great staff. Complementary breakfast was great. Top of the line if you appreciate old world charm.
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