Ratings based on 131 Verified Reviews

3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean room, located near the train station

Posted Jul 5, 2017
Clean room, located near the train station, good value for money.
4 out of 5
by A verified traveler

Posted Jan 31, 2017 on Hotels
It was good. Big spacious room and as we booked the family room, bedsheets and towels were all inclusive. Nice and clean.
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
This is the fourth time I have stayed at an A&O and the first time at this location. We paid hotel price for hostel accommodations. I was disappointed in the reception personnel. They were busy talking amongst themselves and hurriedly put the form in front of me. No greeting. We reserved a double with private bath (shower) including toiletries. There were towels, a hair dryer and soap dispenser (attached to wall) but no toiletries. Not even a shower cap. The hotel has two elevators so we couldn't understand why we had to wait 15 minutes for one. We were on the fourth level and had several pieces of luggage each so we did not want to use the stairs. Neither elevator was moving so my daughter walked down to the next level to see why it was not moving. The door on the elevator would not close. At check out I told receptionist about problem. She said she did not know of any problem. That was that.
2 out of 5
by A verified traveler

Not worth it

Posted Oct 17, 2016 on Hotels
The bed was very uncomfortable. The lady at the hostel cost $12 euros to wash and dry two small loads of clothes (needed extra drying time). The staff was not helpful. I won't be staying again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2016 on Hotels
4 out of 5
by Jeffrey

This traveler left a rating score only Posted Aug 4, 2016 on Hotels
3 out of 5
by Christoph

This traveler left a rating score only Posted Jun 4, 2016 on Hotels
3 out of 5
by Zakaria from London

Posted Feb 24, 2016 on Hotels
Disappointed for a car park apart it's good for a night sleep to continue your journey .
4 out of 5
by A verified traveler

great price for short stay

Posted Feb 6, 2016 on Hotels
I loved the view of the sun rise above Aachen's roofs. The hotel was close to downtown, parking available. the walls seemed a little thin, every sound from the neighbors with their kids was clearly overheard in our room. The beds were comfortable, however the plastic covers somewhat weird. The price was right for the hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2015 on Hotels