Overview of Novotel Aachen City

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Guest reviews

4.3/5 Excellent
635 reviews
Guests rated this property 4.5/5 for cleanliness.


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa



Popular LocationEurogress Aachen8 min walk
Popular LocationCouven Museum8 min walk
RestaurantOne & Only1 min walk
RestaurantSchlömer1 min walk
AirportMaastricht (MST-Maastricht - Aachen)35 min drive

Choose dates to view prices

  • Executive Double Room, 1 Double Bed with Sofa bed

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Standard Double Room, 1 Double Bed with Sofa bed

    Room amenities

    • 237 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Standard Twin Room, 2 Twin Beds

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More details

About this area


Located in Aachen, Novotel Aachen City is connected to a shopping center. Aachen Cathedral and Carolus Thermen Bad Aachen are notable landmarks, and the area's natural beauty can be seen at Dreilaendereck. Traveling with kids? Consider Aachener Zoo, or check out an event or a game at CHIO Stadium. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.

Visit our Aachen travel guide
Popular Location

What's nearby

  • Eurogress Aachen - 8 min walk
  • Couven Museum - 8 min walk
  • Aachen Town Hall - 9 min walk
  • Theater Aachen - 9 min walk
  • Carolus Thermen Bad Aachen - 10 min walk

Getting around

  • Aachen Central Station - 15 min walk
  • Maastricht (MST-Maastricht - Aachen) - 35 min drive


  • One & Only - 1 min walk
  • Schlömer - 1 min walk
  • Café Sila Bistro - 1 min walk
  • Hopfenstube - 1 min walk
  • Sultans of Kebap - 2 min walk

About this property

Novotel Aachen City

Family-friendly hotel connected to the convention center in Aachen with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a steam room, a business center, and a meeting room. All 154 soundproofed rooms provide free WiFi, free wired Internet, and sofa beds. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Novotel Aachen City offers 154 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include sofa beds. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: EUR 14 per night
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily: EUR 19 per person
1 restaurant
1 bar
Room service available

Things to do

Arcade/game room
Fitness center
Steam room

Family friendly

Arcade/game room
Dry cleaning service
Laundry facilities
Sofa bed
Soundproofed rooms


Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

1 meeting room
Business center


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel


Fireplace in lobby
Smoke-free property
TV in lobby

Room amenities


Air conditioning (climate-controlled)
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu
Sofa bed


Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower


Pay movies
Satellite channels

Food and drink

Coffee/tea maker


Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Separate sitting area



Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk


Pets allowed for an extra charge of EUR 19 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Diners Club

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 19 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Can I cancel my reservation for free at Novotel Aachen City and receive a full refund?
Yes, Novotel Aachen City offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Aachen City cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Aachen City?
As of Jun 5, 2020, prices found for a 1-night stay for 2 adults at Novotel Aachen City on Jul 6, 2020 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night.
How much is parking at this hotel?
Self parking is available for EUR 14 per night.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Does Novotel Aachen City provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
This family-friendly Aachen hotel is located in a shopping district, within a 15-minute walk of St. Nikolaus Church, Aachen Cathedral, and Carolus Thermen Bad Aachen. RWTH Aachen University and CHIO Stadium are also within 2 mi (3 km). Aachen Central Station is 15 minutes by foot and Aachen West Station is 20 minutes.

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the option to “donate” your room clean

It was a good hotel. The one thing I will take from my stay was the possibility to opt out of having your room cleaned every day and instead the hotel donates a small amount to planting trees. Just hope the actually do it.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Large room. Helpful and friendly staff.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good breakfast

Clean and tidy room with very comfortable bed. Not in the best area, but we never felt unsafe even at night. The breakfast choices were very varied, including cooked and healthy options. Service very friendly.

Stayed 2 nights in Oct 2019