Ratings based on 380 Verified Reviews

3.4 out of 5
73% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Hilda

awesome

Posted Aug 6, 2017 on Hotels
I was very pleasant, Desk person very helpful
Comment from Hotel Management
Aug 21, 2017 by Receptionen Alice, Hotel Management
Hello HIlda. Thank you for your feedback. We are happy to see, at you had a pleasant stay at Prinsen Hotel. Sincerely, Camilla L. Receptionist Best Western Prinsen Hotel
4 out of 5
by David

Perfect For The Station

Posted Jun 25, 2017 on Hotels
Rather a poky little place for a Best Western but supurb location for the station. Reasonable breakfast included (unusual for Scandy countries) which I finished eating at 8;05 - I'd checked out and was on the train just 6 minutes later! Room was a little tired but clean and comfortable with no noise from traffic but a few creaks from above. The hotel lift probably should be in a museum but worked and was rather charming. Staff were keen to help though I spotted a 6pm closure of reception on a Sunday.Would stay again.
Comment from Hotel Management
Jun 27, 2017 by Receptionen Alice, Hotel Management
Dear David Thanks a lot for your feedback. We appreciate that you have taken time to evaluate your stay at our city hotel in Aalborg. We are looking forward to seeing you again. Best regards, Best Western Hotel Prinsen.
4 out of 5
by A verified traveler

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
Apr 29, 2017 by Receptionen Alice, Hotel Management
Dear Guest Thanks a lot for your feedback. We appreciate that you have taken time to evaluate your stay at our hotel. We are looking forward to seeing you again. Best regards, Best Western Hotel Prinsen.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice place with a friendly atmosphere

Posted Apr 22, 2017
Pros: Clean and bright.
Although only there for 1 night, we enjoyed our stay. Nice staff, pleasant surroundings and nice breakfast. Clean, reasonably spacious and well located.
Comment from Hotel Management
Apr 22, 2017 by Alice, Hotel Management
Thanks a lot for your feedback. We appreciate that you have taken time to evaluate your stay at our hotel in Aalborg. We are looking forward to seeing you again. Best regards, Best Western Hotel Prinsen.
3 out of 5
by David

Simple clean Hotel

Posted Apr 20, 2017 on Hotels
Basic hotel but centre of city so ideal for what was needes.
Comment from Hotel Management
Apr 22, 2017 by Receptionen Alice, Hotel Management
Thanks a lot for your feedback. We appreciate that you have taken time to evaluate your stay at our hotel. We are looking forward to seeing you again. Best regards, Best Western Hotel Prinsen.
4 out of 5
by GURVINDER

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017 by Receptionen Alice, Hotel Management
Kære Gurvinder Mange tak for din anmeldelse. Vi er glade for, at du har givet dig tid til at anmelde dit ophold. De bedste Hilsner Receptionen
3 out of 5
by Jason from Canada

Posted Aug 31, 2016 on Hotels
Located on a noisy street so had to sleep with the window closed. Hotel staff were friendly and attentive.
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Dear Jason Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regard Reception
3 out of 5
by A verified traveler

Posted Jul 2, 2016 on Hotels
Comment from Hotel Management
Jul 8, 2016 by Receptionen Alice, Hotel Management
Tak, fordi du har overnattet hos os. Vi arbejder hårdt for at gøre vores gæster tilfredse, og vi sætter stor pris på din feedback!
2 out of 5
by A verified traveler

Horrible hotel - stay away

Posted Jun 15, 2016 on Hotels
Giving this hotel 3 stars is nothing short of a joke. That's a lousy hotel. They mentioned parking, but just a few cars fit, and it will be impossible to find space - not in the hotel, not near the hotel. If you're driving, look somewhere else. Wi-fi is non-existent. Open a webpage takes several minutes. A speed test indicated speeds closer to dial-up. Ridiculous. Breakfast is bad - if we can call that breakfast. Room is small, no AC, and since it faces a main road, it is noise - your option is to stay awake because of the noise, or close the window and toast inside the room. Bad, bad, bad.
Comment from Hotel Management
Jun 30, 2016 by Receptionen Alice, Hotel Management
On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aalborg, DK

Nice old hotel

Posted May 2, 2016
Pros: Location, Price, Breakfast
Location: It is the closest hotel to the train and bus stations and many shops, restaurants, pubs, and historic sites are within walking distance.
It is small and not fancy, but has a great breakfast buffet, great location, and is a terrific value.
Comment from Hotel Management
May 6, 2016 by Alice Reception, Hotel Management
Dear Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,