Ratings based on 27 Verified Reviews

3.9 out of 5
62% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Sydney, Australia

Edificio Santiago apartments

Posted Oct 30, 2016
Location: good location with many pinxtos bars nearby. The Guggenheim was a 10-15 mt walk.
This apartment hotel was very disappointing. The carpets were stained and needed replacing, the curtains ditto, the lounge was 10 years past its use by date, The whole apartment could do with a paint (marks on the walls) and to be honest requires a complete makeover! The table top was not fixed to the base so nearly ended up wearing our breakfasts! Not worth 200 euros (plus taxes) a night. Should have stayed in a smart hotel for less cost.
5 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Bilbao is a great city, just the right size to explore by foot.
2 out of 5
by A verified traveler from Australia

Not what it was

Posted May 3, 2016
Pros: Location is great.
Cons: Throw the chairs our - get new one's - just for a start. Then at same time get new pillows.
Location: Fine location with some lovely shops and restaurants in area.
Have stayed in it previously, but it has come way down from what it used to be.
4 out of 5
for Everyone
by A verified traveler

Posted Apr 11, 2016
This hotel is listed as an apartment, but is more like a typical suite hotel room in the US. This made for a very cost effective spot for three adults of one family to have separate sleeping rooms (one being a pullout couch) and share a bathroom. The location is terrific to spend time in lovely downtown Bilbao. Though there is no food service, there is a restaurant that serves lunch (and dinner on weekends) which is virtually attached. More importantly there are countless typical Spanish eateries within minutes of the front door.
4 out of 5
by JOHN from Glasgow

Posted Nov 10, 2015 on Hotels
Great apartments for the price, and great location. Friendly staff also, slight downside, no kettle etc so no tea making facilities, bedding was basic, but would recommend and return.
3 out of 5
by Susan from London

Edificio Santiago

Posted Nov 3, 2015 on Hotels
Great location in a great city.Have breakfast at the cultural centre which is 5 minutes away.
3 out of 5
by B D from London

Friendly staff, half decent bed, everything else tired.

Posted Oct 29, 2015 on Hotels
This hotel/apartment has seen better days. Whilst the front desk staff were friendly and helpful, the rooms were dated and tired. Also, what is with having one pillow, which might be as wide as the mattress, but for two people. One of the worst things I've ever seen. The shower was great if you were short! With all the multiple jets, it was like something someone had conceived in 1991 as a good idea. Time for a renovation.
4 out of 5
by A verified traveler

Perfect for a short trip to Bilbao

Posted Jul 2, 2015 on Hotels
Great location with easy access from bus terminal by metro. Walking distance to Guggenheim museum and lots of restaurants, cafes around. Park opposite the hotel can get loud at times, but overall a great hotel. And very interesting showers too.
3 out of 5
by A verified traveler

Great place when you are safe inside.

Posted Apr 3, 2015 on Hotels
Great acess to las Ramblas. Excellent front desk service. Too many drug addicts and prostitution going on this street. Be very careful in this block. Very good cafe and bakery nearby too. Bathrooms were tiny too.
5 out of 5
by JMC from Australia

Value for money

Posted Nov 25, 2013 on Hotels
An unpretentious apartment hotel in a good location in central Bilbao. Excellent value for money.