Ratings based on 52 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

worth every penny

Posted Nov 11, 2016 on Hotels
amazing shuttle service
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
5 out of 5
by yu sang

This traveler left a rating score only Posted Aug 25, 2016 on Hotels
4 out of 5
by Jacelyn

This traveler left a rating score only Posted Feb 29, 2016 on Hotels
5 out of 5
by N from Sydney

Nice onsen

Posted Dec 31, 2015 on Hotels
Geeat service and atmosphere , location a bit far from Abashiri attractions, if on foot. You need need car transport if you stay in winter. Onsen was pleasant , mild water rather than sulpher intense.
5 out of 5
by A verified traveler

Posted Aug 13, 2015 on Hotels
Amazingly friendly staff, very helpful and we were surprised by the availability of a cake to celebrate birthday of one of our family members by the restaurant staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from macau

網走一線溫泉旅館,但較其他鹤雅温泉旅館差,穿梭巴士安排接送

Posted Feb 18, 2017
酒店有穿梭巴士接送,最少要三天前預約,每天也有穿梭巴士接送去破冰船碼頭及JR站,員工(年紀較大的那些)冷漠高傲,沒有給人溫泉酒店休閑放鬆的感覺⋯⋯早餐及晚餐(自助晚餐)配不上鶴雅的品牌,硬件方面還可以接受,整體來說緊緊合格,
4 out of 5
by A verified traveler

1階の、暖炉?囲炉裏?とそれを囲む各施設の雰囲気が素晴らしい!

Posted Nov 4, 2016 on Hotels
夕食バイキングも朝食バイキングも、自分たちで作るものも用意してあり、楽しさのある食事が出来ました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2016
Pros: 訂了2間房,訂房時已沒有了非吸煙房,Check in時問職員是否可轉非吸煙房,她們說我訂的房間類別已沒有了,但她們即刻幫我們免費Upgrade2間房,房間大了同時是非吸煙房,非常感謝 ! 另酒店自助餐很豐富,很多食物選擇,很好吃,食物質數好好,晚餐又可自制Pizza。每張檯都有一個火鍋煲,早餐及晚餐都可Shabu Shabu。之前見有人comment話飲品要付費,但自助餐有幾款飲品選擇,都是任飲任取的,不明點解有人話連水都無得飲 !
Cons:
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016
Pros:
Cons: