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Reviews of Courtyard by Marriott Aberdeen Airport

4 out of 5
Courtyard by Marriott Aberdeen Airport
Argyll Way, Aberdeen Airport, Dyce, Aberdeen, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 378 out of 700 reviews" "
Rating 8 - Good. 255 out of 700 reviews" "
Rating 6 - Okay. 44 out of 700 reviews" "
Rating 4 - Poor. 17 out of 700 reviews" "
Rating 2 - Terrible. 6 out of 700 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Nicole

Liked: Property conditions & facilities
Nothing really worth noting. This is a good hotel for a one night stay before flying out. Functional.
Stayed 1 night in Feb 2024

10/10 Excellent

andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly, other patrons and locals around the hotel are also quite nice. The beds and pillows are super comfortable and everything was smooth sailing.
Stayed 2 nights in Feb 2024

8/10 Good

P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

William

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean, comfortable room with everything we needed.
Stayed 1 night in Nov 2023
Response from Courtyard by Marriott Reception Team on Nov 16, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Liza, Bremerton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to Aberdeen airport. Delightful staff happy to help with any need. Clean and quiet! Highly recommend it
Stayed 1 night in Oct 2023
Response from Courtyard by Marriott Reception Team on Oct 18, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the King bed was very comfortable, shower was very good. Will definitely stay at the Courtyard again.
Stayed 1 night in Oct 2023
Response from Kind Regards, Anastasija on Oct 15, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Lyn

Stayed 1 night in Oct 2023
Response from Sincerely, Anastasija on Oct 15, 2023
Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

10/10 Excellent

Alice

Stayed 1 night in Oct 2023
Response from Kind Regards, Anastasija on Oct 15, 2023
Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright stay
Hotel is very well placed for access to the airport or to the city. Room was nice apart from a few burns on the carpet and marks on the wall. Food was good and plentiful. Only compalint is the size of the wash hand basin in the bathroom, it's far too small and is tucked into the wall under the mirror.
Stayed 1 night in Sep 2023
Response from Kind Regards, Anastasija on Sep 20, 2023
Good Afternoon Stuart,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and comfort.
Very comfortable bed and Ac. Great value and appreciated the small refrigerator. Restaurant food was also good.
Stayed 1 night in Sep 2023
Response from Sincerely, Anastasija on Sep 18, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Sincerely, Anastasija on Sep 5, 2023
Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely staff Comfortable and clean Food really nice
Stayed 1 night in Aug 2023
Response from Dagmara on Sep 2, 2023
Good Afternoon,Thank you for staying with Courtyard by Marriott Aberdeen Airport!On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable, friendly and enjoyable stay. Staff were very welcoming and helpful and hotel were clean and relaxing. Would recommend
Stayed 1 night in Aug 2023
Response from Sincerely, Anastasija on Aug 8, 2023
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Fiona

Stayed 1 night in Aug 2023
Response from Sincerely, Anastasija on Aug 6, 2023
Dear Fiona, Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hero
I love Sergio - what a welcome and nice person
Stayed 1 night in Jul 2023
Response from Dagmara on Jul 30, 2023
Good Morning Gareth,Thank you for staying with us at Courtyard by Marriott Aberdeen Airport.On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Sergio and the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards,

10/10 Excellent

Joachin

Liked: Cleanliness, staff & service, property conditions & facilities
Good in breakfast, but room not cleaned for theee days
Stayed 3 nights in Jul 2023
Response from Gomes on Jul 28, 2023
Dear Joachin,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We appreciate your effort for taking the time to leave your review and regret you’re not, completely, satisfied with your stay. We do appreciate the disappointment with the cleanliness of your room, and I sincerely apologize for this. We do service the rooms every day unless guests leave the "Do Not Disturb" sign at door.We will pass your feedback to the Housekeeping team. We hope that this will not stop you returning to the hotel and we look forward to welcoming you back in the near future. Kind regards,Gomes

10/10 Excellent

Charles, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Convenient access to Aberdeen International airport. Relatively short walk from/to the airport. Very quite around the hotel as it was a Friday/Saturday and would assume there were few business people staying. Virtually no one in the restaurant for lunch or dinner.
Stayed 1 night in Jul 2023
Response from Sincerely, Anastasija on Jul 9, 2023
Dear Charles, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay. I arrived in the morning and my room was ready before the original checl in time and they let me check in early.
Stayed 1 night in Jun 2023
Response from Sincerely, Anastasija on Jul 9, 2023
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

DAVID

Stayed 2 nights in Jun 2023
Response from Front Desk Supervisor, Anastasija on Jul 4, 2023
Good Afternoon,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport. We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

10/10 Excellent

Loraine

Stayed 1 night in Jun 2023
Response from Sincerely, Anastasija on Jul 22, 2023
Good Morning Loraine, Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

8/10 Good

Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to Airport and Conference Centre
Stayed 2 nights in Jun 2023
Response from Marriott Courtyard team on Jul 2, 2023
Thank you for choosing staying with us!Looking forward to see you again!

10/10 Excellent

Julie

Stayed 1 night in Jun 2023
Response from Dagmara on Jun 24, 2023
Dear Julie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

David

Airport hotel. It was fine
Stayed 1 night in Jun 2023
Response from Anastasija on Jun 20, 2023
Dear David, Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport. We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future. Kind regards,

10/10 Excellent

Mary Anne

Stayed 1 night in Jun 2023
Response from Sincerely, Anastasija on Jul 9, 2023
Good Evening Mary Anne, Thank you for taking the time to leave us a review. All team members appreciate your high score.We look forward to welcoming you back on your next trip to Aberdeen!

4/10 Poor

Lee Lin

Stayed 1 night in Jun 2023
Response from Sincerely, Anastasija on Jul 9, 2023
Dear Lee Lin,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night close to airport
One night stay prior to early morning flight from Aberdeen Airport. 10 minute walk to terminal.
Stayed 1 night in Jun 2023
Response from Marriott Courtyard team on Jun 12, 2023
Thank you for choosing Courtyard Airport!We looking forward to see you again!Marriott Courtyard team

6/10 Okay

George

Business traveler
Disliked: Cleanliness
Its starting to get worn. I stayed here regularly through work over a two year period pre-covid and it was 'different' back then. Now its little things like bulbs in lights blown and not replaced (bathroom shaving mirror and shower ceiling), stains on the back of curtains, blood spots still on pillows (not washed properly) and no room service - though you can avail of the shop 24hrs where you can buy, for example, a tin of pepsi for over £2.... Nope... This used to be my go to place to stay in Aberdeen. In future I'll check out somewhere else...
Stayed 4 nights in May 2023
Response from Polina on Jun 11, 2023
Thank you for booking with Courtyard by Marriott Aberdeen Airport.We do apologize for not meeting your expectations during your stay. We thrive to ensure that every guest has the best possible stay and we understand that on this occasion, we have failed to meet those expectations. I will pass on your complaints to the relevant team and ensure that we will work to improve the quality of our rooms. Due to inflation, our prices have increased to reflect this and for that I can only apologize that these fail to meet your expectations.We hope to welcome you back to the Courtyard by Marriott Aberdeen Airport the next time you are in the area.Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took a while to find my booking at check in but my stay was thoroughly enjoyable. Very clean room and very quiet which was great.
Stayed 2 nights in May 2023
Response from Courtyard team on May 31, 2023
Thank you for choosing to stay with us!Courtyard by Marriott team

8/10 Good

GILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay,room was clean snd pleasant and good buffet breakfast
Stayed 1 night in May 2023
Response from Dagmara on May 29, 2023
Good Afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Courtyard team on May 31, 2023
Thank you for choosing to stay with us!Courtyard by Marriott team

8/10 Good

Lorraine

Stayed 2 nights in May 2023
Response from Dagmara on May 26, 2023
Good Afternoon,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We’re happy and grateful that you’ve taken the time to leave us a review as we’re always keen to hear back from our guests about their experience at our hotel. Having seen your score review we would appreciate if you can share how your recent stay could have been better as we’re always looking for ways to improve our service to better serve you in future.

8/10 Good

James

Stayed 1 night in May 2023
Response from Courtyard team on May 20, 2023
Thank you for staying with us!Looking forward to see you soon again!

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault the hotel
Stayed 1 night in Apr 2023
Response from Marriott Courtyard team on May 3, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

CRAIG

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from SG on Apr 14, 2023
Dear Craig,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.At Courtyard we strive to give our guest all support needed to make their stay relaxing and pleasant.Please feel free to let us know how we could improve and make your stay 10 out of 10.We look forward to welcoming you back in the near future. Kind regards,Courtyard Team

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023
Response from Front Desk on Apr 8, 2023
Dear Stephen,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.At Courtyard we strive to give our guest all support needed to make their stay relaxing and pleasant.Please feel free to let us know how we could improve and make your stay 10 out of 10.We hope that this will not stop you returning to the hotel and we look forward to welcoming you back in the near future. Kind regardsFront Desk Team

10/10 Excellent

Guy

Stayed 1 night in Mar 2023
Response from Dagmara on Mar 18, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023
Response from Dagmara on Apr 1, 2023
Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023
Response from Vina on Mar 25, 2023
Dear Stephen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless in every way. Staff genuinely friendly and helpful.
Stayed 2 nights in Feb 2023
Response from Dagmara on Feb 18, 2023
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Courtyard by Marriott. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards,

10/10 Excellent

Joyce

Stayed 1 night in Feb 2023
Response from Gomes on Feb 16, 2023
Dear Joyce,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.Kind regards,Sergio Gomes

10/10 Excellent

Anna

Stayed 1 night in Jan 2023
Response from Sergio Gomes on Jan 28, 2023
Dear Ms. Mccracken,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.Kind regards,Sergio Gomes

8/10 Good

Nathan

Stayed 1 night in Jan 2023
Response from Gomes on Jan 24, 2023
Dear Mr. Priest,We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.Please feel free to let us know how we could improve and make your stay 10 out of 10.We hope that this will not stop you returning to the hotel and we look forward to welcoming you back in the near future. Kind regards,Sergio Gomes

10/10 Excellent

Maree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked property but my breakfast was cold
Response from Vina on Jan 17, 2023
Dear Maree,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport and for taking the time to share your feedback about our service and we are glad that you enjoyed your stay with us.On reviewing your feedback I believe your experience during breakfast did not meet your expectation and I could only apologies for that and I have already passed along your feedback to the F& B department.We hope this will not stop you returning to the Hotel and looking forward to welcoming you back innear future.Thank you.Kind regards,Vina HalkettFront Office Supervisor

10/10 Excellent

Loraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to airport staff very friendly and helpful
Response from Vina on Dec 27, 2022
Good morning Ms. Loraine,Thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest and looking forward to welcome you back near future.Kind regards,Vina HalkettFront Office Supervisor

6/10 Okay

Sacha

Stayed 1 night in Dec 2022
Response from Sergio Gomes on Dec 17, 2022
Dear Ms. Nice,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review.At Courtyard we strive to give our guest all support needed to make their stay relaxing and pleasant.Please feel free to let us know how we could improve and make your stay 10 out of 10.We hope that this will not stop you returning to the hotel and we look forward to welcoming you back in the near future. Kind regards,Front Office Team

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for a week while on business in the area. Nice hotel, comfortable, good service, clean and good quick food, only downside was the car park was very busy with guests having left cars while offshore and parking was difficult to find a space.
Stayed 5 nights in Dec 2022
Response from Dagmara on Dec 16, 2022
Good Afternoon Daniel!Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.Kind Regards,

10/10 Excellent

Miss

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was great, the staff very helpful and it was only a short walk to the airport
Stayed 1 night in Dec 2022
Response from Gomes on Dec 8, 2022
Dear Miss. Reeves,Thank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.It was our pleasure to have you as our guest, and we look forward to welcome you back in a near future.Kind regards,Sergio Gomes

8/10 Good

Michelle

Stayed 1 night in Nov 2022
Response from Sergio on Nov 25, 2022
Dear Ms. PatersonThank you for choosing to stay with us at Courtyard by Marriott Aberdeen Airport.We thank you for taking the time to leave your review and we are glad that you enjoyed your stay with us.At Courtyard we strive to give our guest all support needed to make their stay relaxing and pleasant.Please feel free to let us know how we could improve and make your stay 10 out of 10.We hope that this will not stop you returning to the hotel and we look forward to welcoming you back in the near future. Kind regards,Sergio Gomes