Ratings based on 479 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Liverpool
Posted Sep 21, 2017
Excellent location. Very quiet. Super comfortable bed and lovely breakfast.
for Everyoneby A verified traveler from london
Out of city centre hotel with leisure facilitiesPosted Sep 1, 2017
Pros: Location, good parking
Cons: Room "air conditioning' and breakfast coffee. Staff were a bit dilatory at breakfast. Also, the diagram for the shower control mechanism was rubbish
Location: !5 mins from centre by bus. Crashes and Banchory about 30 mins away. Quiet hotel
Had a comfortable room with shower/bathroom, but despite the window being open all the time, the room was quite warm with no other temperature control. the bedroom was relatively small, and I had to put my suitcase on the table, but decent wardrobe and a safe. Could have been a bit cramped if there were 2 people. there was a breakfast buffet - awful coffee out of a machine. This seems to be the Doubletree standard - I'd also stayed elsewhere recently with the same hotel chain. didn't eat in the restaurant and didn't visit the pool/gym, which is also open to non-guest members. Location suited me, as I was going to Banchory and Cults. Easy to get a busy into the centre about 15 mins away.
for Everyoneby A verified traveler from dundee
Short breakPosted Aug 27, 2017
Pros: Staff very helpful and accommodating, love the leisure facilities.
Cons: Other than the rooms needing air conditioning fitted, couldn't complain about anything really.
Location: A fair bit away from city centre (which is great for the quietness of the location), plenty to do and accessible by car or bus
Friendly staff on arrival/check in, room clean although rather warm ( fortunately the was a fan in room, and we kept window open) lovely quiet location. Bar staff fantstic and friendly, relaxing atmosphere in bar area. We were here for a couple of nights and thouroughly enjoyed the leisure facilities and spent time relaxing in bar and restaurant. We had a car so took time to go to Union Square shopping, also spent time at Codonas. For non drivers there is a bus route just outside hotel, and a wee shop a few minutes walk from hotel for any extra bits and bobs that you need. Have stayed here before and would definitely stay again, definitely recommend this place for others.
for Everyoneby A verified traveler from bristol
squeaky floorsPosted Aug 23, 2017
staff were great. cleaners never cleaned family room properly or other room and never replaced shower gels etc. sauna and steam room were good once they were upto speed. signs in pool ignored about diving and one idiot family playing with a ball every day in the entire pool. needs signs to shower after sauna/steam room. breakfast was good. evening meals as per usual with hilton have a lapse a daisy attitude. Making u wait and wait and not quite getting what u ask. hotel served a purpose during our stay. just squeaky floors
for Everyoneby A verified traveler from Aberdeenshire
Nice hotel close to the parkPosted Aug 17, 2017
Pros: Leisure facilities.
Cons: Waiting time in restaurant (evening meal).
Location: Excellent location for town facilities and country walks.
Friendly helpful staff, comfortable clean room, pool facilities great, food when it arrived tasty.
Posted Jun 3, 2017 on Hotels
DissapointedPosted May 22, 2017 on Hotels
Business trip for three nights
Posted May 22, 2017 on Hotels
was disappointed with the fact that no-one came to make up my daughters bed for her on the Friday night, I did ask was told someone would be there in 10 mins no one appeared at all on the Friday & had to ask again on sat to get it put up, when it clearly stated on my booking form that it was 2 adults & 1 child, usually the bed is made up before we get the room, my daughter ended up sleeping with me & she is 15, so wasn't very happy at all. Good job my husband was working & couldn't manage to come.
by A verified traveler from Aberdeen
Not impressedPosted May 22, 2017
Room was dusty and old lumpy pillows. staff was not at desk for the restaurant at breakfast, was not shown to a table. Saugages was not nice.
Posted May 12, 2017 on Hotels
Very pleasant stay in clean and friendly Hotel, ideal for both business and pleasure. Will stay again.