Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Traditionelles Hotel traditionell modernisiert

Posted Sep 5, 2016
Wir kamen mit der Bahn und sind mit dem Taxi zum Hotel gefahren (Ca. £15,-). Die schöne Anlage ist über eine Allee zu erreichen, ein sehr schöner Empfang gleich am Anfang. Durch ein Upgrade hatten wir ein großzügiges Zimmer im 2. Stock mit allem Komfort, den man sich wünscht. Die Einrichtung ist traditionell, man spürt, dass der Innenarchitekt in diesem Sinne modernisiert hat, was dem Gesamteindruck gut tut. Wir haben uns rundum wohl gefühlt. Das Frühstück war "Continental" inklusive, "Scottish" kostet extra. Man kommt mit dem Bus gut in die Stadt, dauert ca. 20 Minuten, Kleingeld bereithalten, es lohnt sich, ein Tagesticket zu kaufen.
3 out of 5
by Maureen from Lincoln

Dinner arrives late as standard

Posted Aug 28, 2016 on Hotels
There was a distinct lack of service for the evening meal. The head waiter was rude and unattentive, waited 29 mins in the bar to get served! Dinner was served well over 1.5 hours after we were booked in and we had friend meet us and was embarrassed by the service . There was one lovely waitress Katrina who saved the night and looked after us. There were too little staff who were more interested in serving a private function than the dining room. We had stayed here four years ago and by the time we were served dinner at 11 pm we had lost the will to eat. We did like the hotel itself and setting and thought it would have improved but not to be. The food was delicious when it eventually arrived .
4 out of 5
by Kat from Edinburgh

A nice hotel for a wedding

Posted Aug 16, 2016 on Hotels
We went for a wedding and while the room was small and a bit outdated (compared to the hotel we'd been in the night before for nearly half the price!), the hotel was comfortable and the staff were excellent. Bar costs at the wedding were excessive, sadly!
5 out of 5
by A verified traveler from lancashire

good trip

Posted Aug 5, 2016
front of house staff very helpful when I arrived early .Everyone I met had a nice smile for everybody
4 out of 5
by A verified traveler

Nice hotel

Posted Jul 25, 2016
Nice hotel, staff were friendly. Were unable to check in even though we arrived after the advertised check in times. Then got told to come back in 30mins and after 1 hour the room still was not ready. Rooms were quite basic but very comfortable and a good size. Beware of the noisy fire doors though which we had banging outside our room from 6am!
5 out of 5
by Charlotte

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
5 out of 5
by sujatak

This traveler left a rating score only Posted Jul 14, 2016 on Hotels
3 out of 5
by Martin from Haslemere

Just ok!

Posted May 14, 2016 on Hotels
The hotel is ok, it can be extremely expensive all thought I be fair it has come down in price in the last 3-6 months. The rooms are quite nice but I was woken up both mornings by the crashing and banging of the staff.
4 out of 5
by mary from dalkeith

Get Away Break

Posted May 9, 2016 on Hotels
Two night stay. Everything was adequate for our needs
5 out of 5
by Kevin from Preston

On the way to the whisky district

Posted May 6, 2016 on Hotels
Enjoyable stay in a hotel hidden away. Staff were so helpful. Food was top class