Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Quality Suites

3 out of 5
Quality Suites
3165 South Danville Drive, Abilene, TX

Reviews

5.8
Rating 10 - Excellent. 64 out of 326 reviews" "
Rating 8 - Good. 55 out of 326 reviews" "
Rating 6 - Okay. 52 out of 326 reviews" "
Rating 4 - Poor. 66 out of 326 reviews" "
Rating 2 - Terrible. 89 out of 326 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

7.4/10

Amenities

5.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool!
Stayed 2 nights in Mar 2024

10/10 Excellent

samuel

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Easy on and off the freeway. Very kind staff at front desk. Great check in experience.
Stayed 1 night in Feb 2024

8/10 Good

Kelly

They do not have a Continental breakfast as advertised!!! They need to look at Europe hotels continental breakfast!!! Huge difference. Afternoon staff was awesome
Stayed 2 nights in Feb 2024

8/10 Good

Brandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly rooms were clean and nice
Stayed 2 nights in Feb 2024

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Owner waa friendly and my guests were allowed an early check-in. They enjoyed the heated indoor pool.
Stayed 5 nights in Dec 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice would come back here again.
Stayed 1 night in Oct 2023

10/10 Excellent

tiffany

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant. Rooms were clean. Pool area as well as the pool itself was nice and well kept. Accommodated me w a service dog also. Definitely will stay here sgain.
Stayed 1 night in Oct 2023

10/10 Excellent

Olga

Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location...
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Natalie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place was pretty dirty, someone else hair was still in the sinks and the paint was chipping and the bathrooms smelled like old sewage and the air conditioning was the worst, the unit was super loud we could barely sleep and the tv had two remotes where only one could turn on the tv and volume and the other could only change the channels it was so confusing and the parking lot didn’t even have cameras so we were worried about our car because we were right next to a busy restaurant and the pillows were so flat I had three stacked on each other and it was still uncomfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff is excellent. Willing to do anything to make your stay as relaxing as possible

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Jimmy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property wouldn't rent to us because they have an in house policy about renting to locals our ac was out we had no where to go they refunded the money but it takes 3-5 business days so no money left no place to sleep I would not recommend staying here the staff is trashy and the place was dirty!!! Very very displeased on humanity these days....
Stayed 1 night in May 2023

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Tammie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jesse Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Sarah

Stayed 2 nights in Jan 2023

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in May 2022

8/10 Good

Trey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Mitchell

Liked: Staff & service, property conditions & facilities
I seen so many bad reviews I almost didn’t stay here, but I gave it a chance. My stay was fine, staff was accommodating when I asked for an extra blanket. My room was clean. Don’t judge a book by its cover I guess!
Stayed 1 night in May 2022

2/10 Terrible

Edweena

Disliked: Cleanliness, amenities, property conditions & facilities
Drive 19hrs to be told i wasn't allowed to have any visitors not even for 5min to come see me since i was in town.
Stayed 2 nights in Apr 2022
Response from gm on May 8, 2022
we do apologize for inconvenience but for all our guest have pleasant stay we have restriction on visitors during some hours.

10/10 Excellent

Cynthia

Traveled with group
Liked: Staff & service
Golf trip
It was just an overnight start for a golf tournament. Water pressure at sink was poor.
Stayed 1 night in Apr 2022

6/10 Okay

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst nights ever
Hotel was dirty and outdated . The pool was only reason we booked there and it was out of order . Beds were hard as a rock and tv was crap and would not stay on . The breakfast was a joke . Will not be staying here ever again .
Stayed 2 nights in Apr 2022
Response from gm on May 8, 2022
hello Ashley. sorry for the inconvenience during your stay with us. on our page clearly indicated that pool is under renovation till further date. we have only continental breakfast if you was expecting some thing more ?

2/10 Terrible

Ali

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
I'm not sure why there are so many recent highly rated reviews, but it makes me livid because I trusted those. This place is abysmal. Dirty, decaying, and downright sketchy. I pulled in and immediately regretted my reservation, simply based on the exterior appearance. I probably should have just cancelled and taken the loss, but I didn't. I'm still alive and I still have all of my possessions, but that's about as good as it gets. Several things are broken and/or rusted. The curtains are moth-eaten, the window is secured with a screw driven into the track, the sink drained extremely slowly, we were given used toiletries, the drawers and side tables were visibly dirty with debris, and my 9 yo son found a pill under the coffee packets. Also, the pool was completely drained and there apparently hasn't been a hot tub at this location in YEARS, although posted pictures show otherwise.
The pill my young son found under the coffee packets.
Stayed 1 night in Apr 2022
Response from gm on Apr 4, 2022
hello guest. we do apologize for not coming thru your expectation. we will take your comments to our housekeeping department and let them know your experince.

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service
The best part about the place was the staff. Very friendly and accommodating and so up to speed with their customer service at check in and during breakfast
Stayed 2 nights in Mar 2022

6/10 Okay

Rowlan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Huge suite type room. Well worn, but comfortable.
Stayed 1 night in Feb 2022

4/10 Poor

Darcee, Granbury

Traveled with partner
Liked: Staff & service
Not able to use the pool, it was only half full and the water was green. Entering our room (bottom floor), you could smell the mustiness, the back of the curtains have black mold which is bad when you have people who are allergic to it. The sink didn't drain and there was still hair all around the sink from previous. The bathroom was not very well cleaned. There was still a wet towel on the back of the door with blue hair dye on it as well as the shower walls. We won't be booking here again.
Stayed 1 night in Mar 2022
Response from Guest Relations on Mar 10, 2022
Dear Darcee, Thank you for your thoughts on your recent visit. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. Rest assured, we are looking into your concerns, and we hope to welcome you back for a better overall stay in the future.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
We always stay at Americas best value inn and we always love it.
Stayed 2 nights in Feb 2022

2/10 Terrible

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sucked
Stayed 1 night in Jan 2022

6/10 Okay

Dick Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2022

6/10 Okay

Debra

Business traveler
Liked: Staff & service
I asked to have a different room as the baseboards looked like it had been flooded and it was at the end of the hall next to the exit door and the second room I was in I had killed 2 spiders and then there was no hot water in the sink the next morning I won’t be going back
Stayed 1 night in Jan 2022

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 2 nights in Oct 2021
Response from gm on Nov 17, 2021
Thank You for staying with us. Look forword to seeing you soon agai.

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Softball tournament weekend
The bed could have been some better and the cleaning could have also been better but overall i would stay again.
Stayed 2 nights in Sep 2021
Response from gm on Oct 11, 2021
thank you for staying with us. we will look forword on your suggestion. see you again soon.

2/10 Terrible

carmen

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Sad experience
Was terrible experience we had gone for the indoor pool cuz we know it was humid and it was not usable it was only half filled they say they're redoing reconstruction but that is I never said anywhere there was film the whole place smelled very musty wasn't a good smell we had to air out the room before we could enter I'm so glad I brought my own febreze a staff was kind of snotty not very friendly room was a little who was dirty it was brown stuff on the shower walls I had to wash it before I could take a shower I would not recommend this one I won't be going back
Stayed 1 night in Jul 2021
Response from gm on Jul 18, 2021
Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. It is regrettable, however, that the service you encountered was not of our usual quality. We have spoken to our team regarding your experience, and we hope to show you what a warm welcome with us looks like the next time you're in town.

8/10 Good

Anthony

Stayed 1 night in Jul 2021
Response from gm on Jul 23, 2021
thank you for staying with us

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is in the process of being updated. The room was clean but there was no remote to turn on the Tv. Called the desk and no one answered. Left 5 messages no one ever called back. Walked to the desk and no one there.
Stayed 1 night in Jul 2021
Response from Guest Relations on Jul 14, 2021
Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. It is regrettable, however, that the service you encountered was not of our usual quality. We have spoken to our team regarding your experience, and we hope to show you what a warm welcome with us looks like the next time you're in town.

2/10 Terrible

Randie

Traveled with family
Disliked: Staff & service
My experience was not pleasing. I had booked at the hotel because of the pool. I get there, I asked the person at the front desk if there was a curfew for the pool. That is when I was informed that the pool was under maintenance. I had told him that is not what it said on the site. Then the next morning, I get up to take a shower, and it was a very cold shower…I did let the front desk know when I checked and I was told that I was the only who had said something. Not once was I asked if they could do something to accommodate me…from the night before and the next day. Last time I will book a hotel with America’s Best Value Inn.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Amid construction, was tolerable. Wish we’d been made aware of closed pool and no hot tub.(Was main reason for selection). Staff very accommodating.
Stayed 2 nights in Jun 2021
Response from gm on Jul 23, 2021
we do apologize for information on renovation. we have auto email set up for each reservation to inform what is available . your case i think we missed somehow. hopefully before your next trip we should done with work and you can enjoy all amenities. thank you

10/10 Excellent

Angela

Stayed 3 nights in Jun 2021
Response from gm on Jul 23, 2021
thank you Angela for staying with us. we appreciate your bussiness.

4/10 Poor

Terri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very Disappointing
When I went in, the front lobby was nice. They were renovating, so I thought this is good. When I got to my room, I was so disappointed. The furniture was all kinds of beat up. The bathroom was horrible. The one piece surround, around the tub was caked with caulk. I couldn't bring myself to use the shower. I checked out the next morning and went somewhere else.
Stayed 4 nights in Jun 2021

8/10 Good

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The night time desk clerks canceled our reservations then charged bigger price than was originally supposed be honored. The day time hotel corrected the errpr next morning.
Stayed 1 night in Jun 2021

8/10 Good

Lora

Traveled with family
Stayed 1 night in Jun 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the great work!
Very clean for a hotel in the process of Remodeling also loved the choices of breakfast in the mornings
Stayed 4 nights in Jun 2021