Ratings based on 76 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Pretty good, but some issues

Posted Aug 20, 2016
Overall, pretty good. Quiet (except for one night out of four), clean, and decent breakfast. Three main issues. First, the "cold" water in the room was luke warm at best. Maintenance person came to look at it but said all rooms were like that. So be sure to have a bucket of ice. Second, the fitness room is lame. One stationary bike and one 3-section lifting apparatus. That's it; no treadmill (let alone multiple treadmills) and no free weights. Big room seemed empty. Third, the room above me was pounding on the floor (kids running around after 10 pm) and I had an early flight the next day. I called down to front desk and they said they would call up. The noise actually got worse. May try a different hotel next time in the area.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
we do apologize for your experience, we will be undergoing renovations of our fitness room, which will hopefully have a larger selection of workout equipment to all our guests liking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2016
The hotel lobby was very clean. The staff that greeted us was very polite. The room was very clean and comfortable.
Comment from Hotel Management
Aug 22, 2016 by gm, Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Great botel

Posted Aug 12, 2016
Really enjoyed my stay will stay again next time we come. Good breakfast everyday. Always had a clean room when we came back to it. All the people were helpful and nice. Bed was nice and restful. The pool and hot tub were nice. Will tell friends and family about the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend get away

Posted Aug 5, 2016
We had a lovely time staying here. Everyone was nice and the room was really comfortable and very clean. Definitely recommend staying here.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Thank you for your kind comments and we look forwards to your next stay with us.
2 out of 5
by A verified traveler from Texas

Room condition

Posted Aug 1, 2016
The room was hot, ac did not seem to work. My parents were on floor 1 and said their ac would not cool either. The water in the shooter shower was hot and would not cool off like had to be quick to shower if did not like hot showers. My husband likes hot showers and said his water was to warm as well.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
We do apologize about the Ac unit and we have had maintenance look at the issue the water temperature seemed to work well in the shower. Again we apologize and hope that you will stay with us again
3 out of 5
Recommended
for Everyone
by A verified traveler

I had a cold shower two days out of the week.

Posted Mar 21, 2016
Pros: It was close to the family that we were there to be with. Overall it was mostly clean.
Cons: The carpets could use a thorough cleaning. There were some things that need to be fixed before they become a big problem.
Location: The zoo and two Universities are nearby. Frontier Texas is a great venue to see. There is plenty to do and good shopping nearby.
The room was not as large as I would expect for a suite. The neighbors were noisy and we could hear them easily. It was fine for a short stay, or a place to sleep. Not a place recommended for a long stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, ON, Can.

The hotel was very nice and the staff were great

Posted Jan 2, 2016
Pros: The friendly atmosphere and the size of the room. Breakfast was good as well.
Cons: The maintenance of the AC/heater would be my recommendation. The dust on the inside needs to be vacuumed.
Location: We simply stayed overnight as we had to be at a certain place at a certain time.
We had a very nice overnight, but had a bit of a heating problem. The front desk attendant tried so much to help us, and in the end, she provided us with extra blankets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Borger, Texas

Nice

Posted Nov 19, 2015
Pros: New and clean
Cons: Nothing on Motel. Could be better communication between third party reversions and Motel. We are on a fixed income and the money is important to us.
Location: Not a lot to do near by. But only takes about 15 minutes to get to most everything.
The hotel is very nice and staff is great. The only problem we had is that I did not have my confirmation with me and the hotel did not honor the $79 per night charge. We paid an extra $30 because she charged us a different price. My confirmation said total would be around $101. When I called my daughter for the confirmation she did not still have the e-mail. She had printed it for me and I forgot to bring it. Then she deleted the e-mail. So we had no proof. They said they could not do anything about it because it was a third party.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near acu

Posted Oct 24, 2015
Great hotel for the price. A little dated. Great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, TX

Great location & Amenitites

Posted Oct 20, 2015
Pros: Comfortable beds & pillows.
Cons: Not enough parking.
Location: Right on I-20 & major road. Very close to Abilene Christian Univ. Across street from Walmart, Cracker Barrel, Chilis, etc.
Convenient location close to restaurants, area colleges, & downtown. Friendly staff.