Staff was friendly on check-in. Accommodation did not reflect price. I paid $110 with taxes and felt that I overpayed. Room was adequate but I have payed same price for a nicer room. Basically the hotel did not meet what I felt was advertised. We were traveling through on I 20 and it wasn't terrible to get on and off freeway. Multiple restaurants nearby. Target across street.
Comment from Hotel Management
Jun 27, 2015 by Manager, Hotel Management
Thank you for your review of the Fairfield Inn & Suites Abilene. I'm glad to hear that you found our staff friendly. However, I apologize that our hotel did not meet your expectations. We appreciate your feedback so that we can work on improving the guest experience. We hope you will allow us another chance to earn your business on your next trip to the area.