Not Ever Again!
Posted May 28, 2015
We are an elderly couple that has family business in Abilene, & we visit 4-5 times a year.
This trip, we were confused by the internet listing as we clicked on Days Inn, but it kept giving us Knights Inn with DI's pictures...made the res. anyway.
On a night with roughly 30pct occupancy, the new mgt saw fit to put us in the back bldg, middle, UPSTAIRS, in a room that A) not all the lights. worked, B) the tv remote was not programmed (MANUAL on/off & volume, plus all the id's of the tv front buttons were non-existant), and most irritating C) the door had been previously kicked in!
Now we could try to overlook the first two, but the third was unforgiveable: a slight breeze was pushing the door in about an inch WITH THE LOCKS ENGAGED! We finally put a chair in front of the door to (hopefully) keep it from blowing open.
YES, we asked for a different room, and were told "only room for net price!"
To add insult, at EIGHT AM, this elderly lady started banging on the door like a character on the show "Big Bang Theory" (bang-bang-bang: Housekeeping! bang-bang-bang: Housekeeping! etc), but checkout was 11.
We have been cx's of Days Inn at this location for over 15 years...with this owner: NOT EVER AGAIN!