Ratings based on 179 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ky

Posted Jun 30, 2017
Clean. Comfortable. Close to antique shopping and theater.
Comment from Hotel Management
Jul 11, 2017 by DanO, Hotel Management
Thank you for your review. We are pleased that you enjoyed your stay. We hope you'll return again soon !! Danny Owen Guest Relations Manager
4 out of 5
by A verified traveler

Terrible bed

Posted Jun 29, 2017
Everything was very good except for the beds. They were very uncomfortable and we both woke up both mornings with backaches.
Comment from Hotel Management
Jul 4, 2017 by DanO, Hotel Management
Thank you for your review and feedback of your stay. We do apologize for your issue and are currently starting renovations. We hope you'll give us another opportunity to "wow" you when in the area. Danny Owen Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Stuart, VA

FELT LIKE WE WERE WITH FAMILY!

Posted Jun 24, 2017
Pros: Everything--especially the staff
Location: Located about a 5 min drive from Barter Theater which is a must experience. Also close to many restaurant choices and lots of little shops.
This is our second time staying at this hotel and we were thrilled each time. The staff is especially efficient, courteous, and contribute greatly to make everyone feel special. Our room was very comfortable, and it was also very quiet during our stay. The complimentary breakfast is the best we have had anywhere! It doesn't get much better than this!
Comment from Hotel Management
Jun 27, 2017 by DanO, Hotel Management
Thank you for your review and wonderful comments regarding the hotel and staff. We are so pleased that you enjoyed your stay and hope to see you again soon !! Danny Owen Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jun 2, 2017
Very nice hotel close to interstate with a great complimentary breakfast.
Comment from Hotel Management
Jun 6, 2017 by DanO, Hotel Management
Thank you for the review and for choosing our hotel. We hope you'll return again soon !! Danny Owen Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ashland, VA

Exactly what we needed

Posted May 31, 2017
Pros: A decent room at a good price, quiet, but close to the interstate.
We were just passing through and needed an overnight stay on our way. This hotel was exactly what we needed - a decent room, a good price, and happened to be in a good place for us. The staff was exceptionally friendly. The breakfast in the morning was good. I notice poor craftsmanship in hotels frequently- tiles or moldings not fitting correctly, poor caulking, etc. I noticed none of those things in this hotel. It appears to be well maintained.
Comment from Hotel Management
Jun 6, 2017 by DanO, Hotel Management
Thanks Jeff, for taking the time to review our hotel. We appreciate your feedback and the wonderful comments regarding the hotel and staff. We hope you'll return again soon !! Danny Owen Guest Relations Manager
5 out of 5
by Richard

Great Stay!

Posted May 21, 2017 on Hotels
Hotel was great. Staff was so very nice and helpful. Breakfast was so much better than any other hotel offering free breakfast
Comment from Hotel Management
May 29, 2017
Thank you, Richard, for taking the time to review our hotel. We are so pleased that you enjoyed your stay. We look forward to your return when in the area. Danny Owen Guest Relations Manager
4 out of 5
by James M

Posted May 19, 2017 on Hotels
Comment from Hotel Management
May 29, 2017
Thank you for taking the time to rate our hotel. We hope you enjoyed your stay and look forward to your return !! Danny Owen Guest Relations Manager
5 out of 5
by Barbara

Posted May 19, 2017 on Hotels
Comment from Hotel Management
May 29, 2017
Thank you for your five star rating and for choosing our hotel. We hope to see you again soon !! Danny Owen Guest Relations Manager
5 out of 5
by A verified traveler

Nice place

Posted May 15, 2017 on Hotels
Was in town for the Bristol race. Hotel was full of other race fans. Room was comfortable. Breakfast was good. Will definatly stay here again!!
Comment from Hotel Management
May 29, 2017
Thank you for taking the time to share your experience at our hotel. We are all so pleased that you enjoyed your stay and we look forward to you staying with us again when in the area !! Danny Owen Guest Relations Manager
5 out of 5
by Mr s p Franklin

Happy place to stay.

Posted May 12, 2017 on Hotels
Overall very happy with our stay, it was just a little shame that the pool was closed on our stay. Staff were very friendly and helpful and the room was comfortable. Would stay again.
Comment from Hotel Management
May 29, 2017
Thank you so much for your review. We do apologize for the pool - we are working to complete repairs. Thank you for choosing us and we hope you'll return again soon !! Danny Owen Guest Relations Manager