Ratings based on 324 Verified Reviews

3.3 out of 5
62% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Frank

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017 by Darrell, Hotel Management
I would personally like to thank you for letting us know how we are doing. Looking forward to seeing you soon during your next visit in town. Sincerely, Management
1 out of 5
by A verified traveler from Guthrie, Ky

Do not stay here

Posted Jun 5, 2017
Pros: the location was perfect
Cons: everything needs improving
Be aware there is no elevator in this hotel, I booked a king bed, was given two queen beds, dust and dirt covered the bathroom and the blow dryer was broken, the phone in the room didn't work at all and 3 flights of stairs was to much to tackle to go get a blow dryer... when i arrived with my luggage the clerk (male) just smiled and said sorry we only have stairs, I informed him 3 flights of stairs was going to kill me with all the luggage i had plus i have kidney failure, he just smiled and said well we don't have an elevator... the room smelled so bad and the air conditioner only cooled the room off by 9am the next morning... the bed and pillows were hard as a rock... I will say when you walk in to the front desk it looks clean...
Comment from Hotel Management
Jun 7, 2017 by Darrell, Hotel Management
I am extremely sorry to hear about the inconvenience you had during your stay with us. I will discuss the situation with the desk clerk that checked you in, and the housekeeper that cleaned your room,so that it doesn't happen again. Once again, I am extremely sorry, and I assure you that it will not happen again. Sincerely, Management
4 out of 5
by lili from manassas

one Night stay

Posted Jun 3, 2017 on Hotels
It was good
Comment from Hotel Management
Jun 7, 2017 by Darrell, Hotel Management
Glad to know that you had a good stay with us. Looking forward to seeing you soon in the near future. Sincerely, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Convenient to interstate

Posted Jun 1, 2017
Close to the interstate. And I mean that in a good way; room was very quiet.
Comment from Hotel Management
Jun 4, 2017 by Darrell, Hotel Management
Glad to know that the room was very quiet for you, and that it was convenient from the interstate. Looking forward to seeing you soon. Sincerely, Management
4 out of 5
by Cheryl

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 4, 2017
Glad to see a 4 star rating. Looking forward to seeing you soon. Sincerely, Management
4 out of 5
by Beverly

Great Night's sleep.

Posted May 28, 2017 on Hotels
The bed and pillow were VERY comfortable. We'll stay there again.
Comment from Hotel Management
Jun 4, 2017
Glad to know that the bed and pillow were very comfortable, and that you will stay here again. It really means a lot to all of us. We all are looking forward to providing you the same accommodation during your next visit in town. Sincerely, Management
4 out of 5
by A verified traveler

Posted May 24, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Darrell, Hotel Management
All of us here are glad to see a 4 star rating. Looking forward to seeing you soon. Sincerely, Management
4 out of 5
by Raul

Relax environment

Posted May 16, 2017 on Hotels
Awesome passing by Hotel
Comment from Hotel Management
May 18, 2017 by Darrell, Hotel Management
Glad to know that you had a relaxing time staying with us. Hope, we will get to see you soon. Sincerely, Management
5 out of 5
by Erika

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017 by Darrell, Hotel Management
Would like to thank you for giving us a five star rating, which informs me that you really enjoyed your stay with us, and that makes me and my entire staff proud of what we do. All of us here are looking forward to seeing you soon. Sincerely, Management
5 out of 5
by David

Bristol Racing Experience

Posted May 1, 2017 on Hotels
Overall great experience, however in later evening very strong fish odor.
Comment from Hotel Management
May 4, 2017 by Darrell, Hotel Management
Glad to know that overall you had a great experience. Will definitely look into the bad odor experience you had, and take necessary steps needed. Hope, we get to see you soon in the near future. Sincerely, Management