Outdoor pool, sun loungers

Reviews of Grand Hotel Don Juan

4 out of 5
Grand Hotel Don Juan
Lungomare Zara, 97, Giulianova, TE

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 277 reviews" "
Rating 8 - Good. 132 out of 277 reviews" "
Rating 6 - Okay. 53 out of 277 reviews" "
Rating 4 - Poor. 20 out of 277 reviews" "
Rating 2 - Terrible. 6 out of 277 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Walter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property used to be at a top level. The service, food and cleanliness are still good but not at a 4 star level and certainly not for the price they are wanting. The rooms are very dated and back to a time ( maybe some of you can remember) when expensive hotels bought the early LCD TVs and they were 13” but that was amazing back in the mid 1990’s. those TVs have not been updated and since. Nor the Channel lists to include English. All in all, great service and beach access is the only thing to write about here.
Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Stayed 1 night in Aug 2023

10/10 Excellent

YASHOVARDHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic professional Hotel
Great hotel, on the beach. A classical, large vintage hotel, with traditional values and Italian heritage and service. Top quality front desk, breakfast staff and what a fantastic location. Rooms are dates, but why be in the room. Use the massive lobby, and Pool areas. Special mention to the warmth exudes by all staff, especially Emmanuelle
Stayed 1 night in Jun 2023

10/10 Excellent

DANIELLE

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service !! Clean rooms and incredible food. Great price and would recommend staying here!!
Stayed 1 night in May 2023

10/10 Excellent

Jessika, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Oct 2022

10/10 Excellent

Waldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach front hotel
Great hotel, beach front and super friendly personnel, totally recommended
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2020

8/10 Good

LOUISE

Liked: Cleanliness, property conditions & facilities, room comfort
It was end of season. No dinner served. Otherwise all was fine
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property....well maintained with a friendly staff. Didn’t like having to wear a bathing cap in the pool.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful. The staff was very polite and helpful. Free breakfast and beach passes. I will visit again.
Stayed 1 night in Jul 2019

10/10 Excellent

Peter, South Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff. Little outdated place, but great location
Stayed 1 night in Jan 2019

8/10 Good

Sardus71, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little bit noisy .....................
Stayed 3 nights in Aug 2018

8/10 Good

JENNY, UK

Great hotel for families, close to the beach
Nice little break with the kids from our house in the hills. Great sandy beach but if you have small people with you it is a good idea to book a palm as you get more shade
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel needs a full refurb especially the room
Hotel needs a total refurb, rooms are very tired and dated however they are cleaned every day. The hotel is spotless and the staff are lovely especially the gentleman in the American bar, he was very attentive and friendly. This hotel has everything to be a great hotel instead of just a good one but really needs some money spent on it to modernise it.
Stayed 3 nights in Jul 2018

8/10 Good

Denise, Philadelphia, PA

Liked: Cleanliness, staff & service
Comfortable for our family of 13
The staff went out of their way to accommodate us in every way. Public areas were really nice and room views were excellent. The rooms really need an update, but were clean and adequate. They have parking which is a plus!
Stayed 3 nights in Jun 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Needs a lick of paint.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Hotel near Beach
Stayed there for 1 night on our way down to the south of Italy. Hotel was not very full given that it was in mid May. Room was comfortable as expected from a 4 star rated. The reception staff was friendly and was full of appropriate recommendation for local places to eat and or to visit. The hotel is located across the street in front of the beach which is a short 2-3 mins walk to get your feet wet in the water. It also has its own sundeck chairs and umbrella which would be most convenient if one wants to spend a day watching the ocean.
Stayed 1 night in May 2018

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely time on Italy's east coast
Quintivential italian summer vacation. Felt like a local on holiday.
Stayed 1 night in Jul 2017

6/10 Okay

Adrian, Toronto

Liked: Cleanliness
Disliked: Room comfort
Needs a refresh
Welcome to the late 70' . If you missing those times this is the place you need to go. Also if you are ok going to sleep at 2 in the AM , this is the place because before 2 am there is a so called show :-) . Not a real show but very noisy ... Clean otherwise but hotel is screaming for an update. Not sure about the 4 stars rating as well ...

4/10 Poor

Nora, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star!
Unfortunately I was very disappointed that hotel Don Juan is not a 4 star hotel. The hotel looks lovely from the outside but as soon as you get to your room your instantly hit by the dated look and emptiness of the room. The bathroom was just the same with mould in between the tiles and a toilet that has no flush but a turning handle... Very strange. I'm just glad I stayed one night as the thought of any longer in the hotel frightens me. Overall this hotel needs a massive update and definitely needs a review of its star rating as by any standard it deserves only a 2 maybe 3 star.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right on the beach
I have stayed at this hotel a number of times over the last several years and they have improved both the facilities and the staffing over that time. If you want a hotel in Giulianova that is close to the beach this is the place to stay. They have bikes to rent and the beach facilities are the best. The pool is also very nice. The location is also very good because you are close to all of the night life but not so close that it is loud all night.

8/10 Good

Andriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

isabella, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the beach
Pleasant, clean, large room. Very efficient and helpful staff. Good breakfast with lots of choices. Unfortunately, dinner in the hotel dining room was overpriced and of poor quality.

8/10 Good

Aurora, ont.

Liked: Cleanliness, staff & service
Much better than anticipated.
Great location close to the beach and walking distance to numerous restaurants. Breakfast was amazing with lots of selections to meet everyone's needs. Grounds well kept and very clean. Internet not working and extra charges for water, beach towels, and bathing caps for pool usage was disappointing.

8/10 Good

Judy Moore, St. Louis MO USA

Liked: Cleanliness, staff & service, room comfort
Beautiful beach location.
Rooms were a little dated and bathroom shower was crazy. Lovely dining room and beautiful grounds.

10/10 Excellent

Lorena, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, good for families!
I liked the hotel. It was beautiful, well-maintained, and the staff seemed very capable and professional. The pool was gorgeous, although the pool hours (it remains open until 18:00) were lackluster. The location is ideal across from the beach, but at the tailend of Giulianova. My hotel room view was spectacular. The bed was comfortable, and the rooms large for Italy...very large. My only complaint is the paper-thin walls. We were unfortunately placed next door to a very lively Italian family, where the parents were louder than the children at a very early hour. I would stay there again...a beautiful hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay & would happily come back again
Stayed 8 nights in a junior suite late July / early Aug 2014, 2 adults and 2 children of 6 & 8; the junior suite has 2 separate rooms, you walk into a smaller room with sofa / pullout bed & a desk which leads to the bathroom and a very spacious master bedroom that leads onto the balcony. Looked like it was decorated quite some time ago and there were a couple of chips in the bath, but it all worked fine and was cleaned daily to a high standard; sheets seemed to be changed daily and towels could be changed daily too. All the common areas were kept very clean. The pool was superb, in contrast to most hotels we've stayed in before, it's big enough to swim "proper" lengths (estimated 20m ) and the 2 diving boards were good fun; there was always a lifeguard on duty while the pool was open. Swimming hats are required but available from reception for a reasonable fee. The beach area is also very well kept and again a lifeguard was always on duty, pedalos were available and seemed reasonable compared to other resorts we've been at €7/hour but I've no idea how this compares to other places in Giulianova. There's a spa centre at the hotel and both a relaxing massage and a sports massage were good. They have a kids club that we didn't use, but on the 1 occasion where my daughter wanted to join in they were very welcoming even though she didn't speak Italian. We'd certainly be happy to come back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff.
The location of the hotel was great, right across the street from the beach! The staff was very helpful with any questions we had, and spoke English which was very helpful. The breakfast buffet was put together very well, with a ton of choices to choose from. The only downside I had was the quality of the bed, I asked for a full or queen bed and we got two twin beds pushed together. The mattress and pillow was hard to sleep on. Besides the bed, I would definitely recommend this hotel to anyone.

8/10 Good

Nick, Melbourne, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to beach
Hotel was in a great location with many facilities. You even had a car park space and two chairs and umbrellas at the beach club across the road. Breakfast was great with a lot of variety. Great hotel for families.

6/10 Okay

Spencer, Derby

Liked: Cleanliness
Not 4*
More like a 3* star hotel. Breakfast and food generally is poor. Too many extra (compulsory) charges. Beach/pool were unfriendly to the point of almost being rude. Too far from town so would not recommend if you don't drive. And finally being able to speak Italian is highly desirable.

8/10 Good

Gloria, New York, N.Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the beach, Great breakfast
Is a nice hotel, a little dated but is more than good for what you pay, big rooms, across the street to the beach, fantastic buffet (breakfast) and the location is really good

10/10 Excellent

Ron, cape cod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole
Really enjoyed our stay....would love to return.....

6/10 Okay

jordan, MS

Liked: Cleanliness, staff & service, room comfort
Great location and potential
Easy to find. Welcoming staff. Pretty nice facilities. However, they advertise free wifi in the rooms but truth is that it doesn't always work. I picked the hotel with plans to work one night but the Internet never worked. The common areas there was a signal, but who wants to sit in the lobby all day? But the free breakfast almost made up for it. Many options and always fresh food. And great staff.

10/10 Excellent

Riadh

Liked: Cleanliness, staff & service
Disliked: Room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Disappointing visit
The reception and grounds were of 4 star quality but our room certainly was not. We booked through expedia and were given what I would think was the worst room in the place tucked away in a corner at the top of the hotel. It could only be described as stark and scruffy. There was an old T.V. but no reception and although they said there was wifi it didn`t reach the 6th floor and the guest computers in the foyer were not working. The most positive thing about our visit was the free parking. If returning to this area I would try for the Best Western nearer the town centre.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent on open air patio. Other meals we had at restaurants close by (<.5 km). Great beach with shallow water for swimming. Chairs and umbrellas included. Judging by the hundreds of chairs set up on the beach, it appears that summer is an extremely busy time. Also, nice pool but bathing cap is required. Room was spacious but could use some updating. Great bike path along waterfront. Restaurants and shopping close by.

10/10 Excellent

Myra, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian getaway
We really enjoyed our stay. The weather was not very nice but we walked along the beach and looked for shells anyway. The hotel Is located directly across the road from the beach where there are umbrellas and many sun chairs. It's like a tropical vacation destination for Italians. Our room was a great size And the bathroom was really big with a bathtub. The only problem was the Internet. It really didn't work well, and we had bad connectivity. The service in the restaurant was excellent and the buffet in the morning was better than any we've had on our 16 day vacation!.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
average
nothing special. acceptable for short stays and transit

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and facility
Wow! Such an enjoyable hotel and location. They were very friendly, helpful, and the facility is gorgeous. Too b ad we were not able to stay more than one night.

10/10 Excellent

C. Ferraro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with a convenient location
Campobasso isn't a tremendously interesting city. We visited in order to visit relatives. However, the hotel was within walking distance to Monforte castle and an interesting pedestrian only zone. The staff was very helpful in all ways. Breakfast was adequate and the dining room for dinner was good. I need to eat gluten-free due to celiac disease and they were able to acommodate my diet. They did an excellent job with this request.

6/10 Okay

Verified traveler

family on a budget
This was a good hotel for family on a budget. Very clean but outdated. It did have a cigarette smell even though we were in a non-smoking room.

6/10 Okay

bob, Sydney NSW, Australia

Liked: Cleanliness, staff & service
GRAND HOTEL DON JUAN
Hotel is in need of renovating.....keys used to access rooms & not cards. No tea or coffee facilities as with everywhere else we stayed...must be a European thing Staff were extremely helpful...best we had on our trip

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice views
The hotel had great views and a pool. However, a long distance from transport and without a car had to get a taxi(one driver in the whole town, who liked to overcharge!!) The rooms were incredibly noisy, sounded like the next rooms bathroom was in ours! One of the worst pillows I have ever slept on.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Getting Better
I have stayed at the hotel several times in the past and they are making some changes for the better. They have some new staff that are very friendly. They have also made some improvements to the lobby. This is not a bad hotel but you have to expect a different standard here. I have about 100 hotel nights each year for the last 20 years. Mostly in the US. The standards here are not the same so you must adjust your expectations.

6/10 Okay

Lindsay, Norwich

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but don't go in October...everything is closed!
The Don Juan was very clean and the reception staff were very helpful. The rooms were big, clean and comfy. My only criticism was that because we went in October everything was closed. Restaurants were few and far between. Nice hotel but do not go out of season.

6/10 Okay

Margaret, Gold Coast, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff not very helpfull
Hotel staff were very rude, not very friendly and made you wait for everything. Chatting on the telephone and having a snack was more important then welcoming paying customers. They even made us wait to pay the bill. If you want good service - dont stay here

6/10 Okay

Dave

Disliked: Property conditions & facilities
Fair.... but cold
For a "Grand Hotel" I expected a little more. The room was large but kind of cold. The floors were white tile and the walls were all painted white. Not even a picture on the wall to break it up. It was a little like being in the hospital. Some of the staff were very friendly (the guys) the woman were cold as ice. The location right on the beach is nice and the breakfast was great. Self parking is a nice feature. I stayed for a week this last trip and I plan to return to the area in 6 months. Next time I will stay at another hotel.