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Reviews of VILLA MARIA HOTEL & SPA

4 out of 5
VILLA MARIA HOTEL & SPA
Contrada Pretaro, Francavilla al Mare, CH

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews" "
Rating 8 - Good. 37 out of 98 reviews" "
Rating 6 - Okay. 11 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, ROCHESTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive, modern, classy, and very clean property. Fantastic amenities, i.e, multiple pools, spa on property, and great dining. I was impressed the moment I walked into the lobby. We'll certainly be guest there again.
Stayed 2 nights in Sep 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from VILLA MARIA HOTEL & SPA Staff on Oct 2, 2023
Thanks for your review. Best regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely, slightly out of the way, four star hotel. Facilities are very good. Menu limited if staying for more than a few days but it’s very good food. Walking and public transport are a bit awkward but if you have a car there is no issue with that. The spa facilities are very nice. Best part of my stay!
Stayed 6 nights in Sep 2023
Response from VILLA MARIA HOTEL & SPA Staff on Oct 2, 2023
Thanks for your review. Best regards

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens and professional staff
Wonderful surroundings - the grounds are beautiful with well cured gardens. Staff are very professional and pleasant. Rooms are ok and airy. The main pool opened at 10am which was a bit late for us as we like to take an early dip. The only negative was the room sound proofing, where we could hear very well the people in the next room.
Stayed 2 nights in Jun 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Room furniture was worn out and stained. I stated this as well in a review dated May, 2022
Stayed 1 night in Oct 2022

10/10 Excellent

Leonard, Oliver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It ishardtofind but other than that, excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Domenic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Sep 2022

6/10 Okay

jonathan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The bed is super hard. The food isn’t good. No coffee in the room. It’s more like a three star hotel. The blinds don’t actually keep the light out of the room.
Stayed 5 nights in Jul 2022

6/10 Okay

Fiona, Arundel

Traveled with partner
Liked: Cleanliness, staff & service
Room walls are paper thin, lovely grounds but very tired building & rooms. Shower head was in need of clean as water went everywhere that’s assuming it didn’t fall out of its holder! Dinner was nice and staff all very friendly. We were only here for 1 night stop so it served its purpose.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting and gardens. Staff unfailingly friendly and helpful.A few. minor problems, most fixed promptly.Over-designed,irritating taps in basin which could not deliver a bowl of hot water.Shower panels fixed too high so it leaked.Endless repetitive 'dinner jazz' muzak. Food great but menu same daily unless you have 'half board' and no one, including hotels .com explained that the was an option
Stayed 9 nights in Jun 2022

2/10 Terrible

Richard

Disliked: Property conditions & facilities, room comfort
Terrible value
Hust calling out a pretty poor hotel. We booked for 4 nights but only stayed for one, kissing goodbye to about £600 but so poor was the experience we just decided to go elsewhere. The hotel is very dated allover. There has been some effort to update some areas but overall the whole hotel feels very cheap for the price. The room itself feels dated. The blinds and curtains let in lots of light. The air-conditioning doesn't work. Reading some other comments and out experience it's clear it doesn't work. It didn't work in our room, it didn't work in the gym or the spa. Set it to 19 degrees and it is obviously on but no cool air comes out. Clearly Best Western are scrimping again! It was about 25+ outside so this lead to an uncomfortable nights sleep and the main reason we left early. The bed was good though! The main gym bench/weight equipment is broken. The outdoor pool isn't open until June either. I really would avoid this hotel.
Stayed 4 nights in May 2022

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop
Fantastic restful overnight stay. Driving a long way just what we needed.
Stayed 1 night in Apr 2022

8/10 Good

Olga

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Guest Service Agent on Nov 25, 2020
Egr Ospite, Grazie per la preferenza accordataci. Ci auguriamo di averla nuovamente ospite.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel just a short distance from Pescara
Nice hotel just on the outskirts of town (about 10 minutes south of Pescara). The hotel was clean and in good condition. We had a beautiful view of the Adriatic off our balcony. We tried to call the reception area a few times during our stay but they never picked up. Instead we went down to the front desk to ask our questions. A couple days after we left the hotel, my partner realized that items were left in the room. The hotel staff was able to locate the items and agreed to mail them to us when we return home.
Stayed 2 nights in Dec 2019
Response from fo agent on Jan 14, 2020
Dear Guest, thank you for your review. best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

JS

Traveled with partner
Liked: Cleanliness, staff & service
Awesome view from the terrace. Nice retro look. Well maintained.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
One night while driving north
We had one night here, the room was comfortable but we found that the AC was disabled so we had quite a hot night with poor sleep. The restaurant and bar were good and it was a short drive to the sea front.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value; but the best was the steak in the restaurant. The best cut of beef I have ever had in 15 years of coming to Europe. We actually ate the same thing both nights. Staff friendly and accommodating. Nice view of the sea from the room. Beds comfortable.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from front office staff on Jan 28, 2019
thanks a lot for your great review. Looking forward to welcoming you again, best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you
great hotel excellent facilities great staff we will come again
Stayed 1 night in Jul 2018
Response from Villa Maria Staff on Aug 13, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples retreat.
Great place. A few extremely minor faults: You cant bring kids to the spa pool area. Fine, but it was not proclaimed anywhere on their website where you can see a picture of a mother with a infant in the spa-pool. The coffee in the tea-kitchen was never refilled when we had used the two nescafe units on the first day. Rest was near perfect!
Stayed 4 nights in Jul 2017
Thank you for your review! We try to do our best always! Looking forward to having you again in our hotel!

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Potential
Beautiful hotel and setting. Room was nice with a great view of the Adriatic. Gardens were beautiful as well. Free parking. We were there before the "season" and pool was not ready to use. Shuttle to beach wasn't running either. For a real nice place the towels and bath amenities were poor. Our room was located near the middle of the hotel near the elevators, and it was pretty noisy.

10/10 Excellent

Olivia, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to Francavilla al Mare to attend the wedding of my niece. I had seen Villa Maria but I had never stayed there. The outside is beautiful with lovely tree-lined walkways and a view of the sea. The inclusion of a spa with an onsite beauty salon that offers facials, massages and other treatments just adds to the value of this spot. For me, the site was easy to get back and forth. We went shopping in nearby Pescara and downtown Francavilla. The staff were all very cheerful and helpful and made us feel as though we were getting special treatment.

2/10 Terrible

Stefano , pesaro

Disliked: Staff & service, property conditions & facilities, room comfort
old Hotel
We spent 2 nights and it was more than enough, the room did not match photos of booking and among other things old and neglected decor, we asked another room and we were told that the rooms are all the same, or at least there was dx pay 100 € per night in addition ... at all comprehensible ..anzi of our request we were told that these are the rooms. book. retreat ....
Room
Pool

10/10 Excellent

walter, St, John's Newfoundland Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradiso
Our stay at the hotel was truly fantastic. The staff went out of their ways to help out make suggestions for places to eat and ensuring you are being looked after.We will be going again.

10/10 Excellent

Sheryl, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pescara Italy Great Location
This hotel has very modern accommodations and the grounds are spectacular. All inclusive breakfast, beautiful outdoor swimming pools (2), steam and saunas, fitness center, spa. The restaurant serves very fresh seafood. It sits up high overlooking the Adriatic Sea and provides for a very serene atmosphere as it is away from the Pescara Centro and beaches. They provide a free shuttle bus to the beach, where they have a very large reserved spot of chairs and umbrellas. The staff are friendly, courteous, and extremely helpful. The grounds are well maintained with many places to sit in luxury to read throughout the day. Would most definitely go back to this hotel.

8/10 Good

Eloy, aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff, location and fscilities are excellent. Health center is very dated, but good enough while on holidays. Only issue we had was with regards the air conditioner not working properly the last day of our staying, apparently there was some major maintenance works.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property to relax
Great property to relax with a nice view of the ocean just make sure you qet at least the junior suite.... Standard room are nice but have a small shower.. Staff very friendly Will go back to this hotel on my next visit to francavilla al mare

10/10 Excellent

Richard, Syracuse, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, relaxing

8/10 Good

Martin, Singapore

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel with great facilities
Nice hotel with great spa and pool and lush gardens but inconvenient location for those without a car. Also had two single beds put together rather than a queen size bed which makes in uncomfortable for couples.

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
I had a lovely time at the Villa Maria. Staff were lovely and helpful and the location was great. Would definately stay there again.

10/10 Excellent

MARCELLE, Beirut

Liked: Staff & service
Familial
Fine

8/10 Good

Becky S, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying stay
I stayed 5 nights at this hotel while house hunting in Abruzzo. When I arrived, I discovered that I had made the reservations for a week later than I had thought. They made the change quickly, with no problems. Although I had the end room in the building, the wifi worked fine (which is unusual even with close rooms in many Italian hotels). The breakfast selections were very good. There was a small additional charge for things such as eggs and bacon. The property had its own grounds, which were very pleasant, but it is off the main road through the town and a little difficult to find. There were some small, but inadequate, signs on the road. All additional requests were handled courteously and promptly by the hotel staff. I will be staying here again. The hotel is ideally situated between Pescara and Francavilla al Mare.

10/10 Excellent

nicholas, Bishopville, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
We stayed here because of its proximity to places in Italy that were home to our immigrant ancestors. The hotel however is a full service well-appointed resort property situated along a popular stretch of the Adriatic that contains very beautiful beaches. The hotel grounds are spectacular, loaded with olive trees and flowering bushes, and to no surprise is a sought-after wedding venue. Although not situated on the coastline itself the hotel is high enough on a hill so that a most gratifying view of the sea can be enjoyed. Our rooms were spacious and comfortable. We did not dine at the hotel, but the breakfast buffet was excellent as was the bar service. Even though Francavilla al Mare is not that well known to Americans as a vacation spot we would have no problem recommending an extended stay at Villa Maria in the summer, or for that matter any time of the year.

10/10 Excellent

Joanna, Fresno, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is absolutely beautiful, but it would be so much better if it were located closer to the water. The shuttle service was good and timely, but it is still restricting. The service at Villa Maria was outstanding. The menus and the food leave a lot to be desired. But, all in all, I would definitely return.

10/10 Excellent

Peter , Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice hotel with beautiful gardens
The hotel is very good, very nice furniture in the public places, beautiful gardens a huge design swimming pool. I was on a business trip and booked this hotel to be relaxed for the meetings I had. Good food in the restaurant, a good selection of wines on the card. A nice wellness centre. A very kind and helpful staff. But we booked the wrong room. The room was the in contrast with all the rest. Even when it is a standard room. Small dark, nothing special concerning the furniture a bathroom with a very small shower, very difficult to get in because there is a handle outside so that you can't open one folding door completely. This is not a room for a 4 star hotel. Even when it is a standard room. I visit a superior room and a luxury room and they are in harmony with the quality and price of the hotel. Next time I will not book a standard room.

10/10 Excellent

FREDY, Bogota - colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Very calm. A good view.
We had a very nice statesmen in the hotel with my wife

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel mit Potenzial
Personal ist extrem freundlich. Der Wellnessbereich ist recht schön. Das Frühstück typisch italienisch mit Kuchen. Das Restaurant und der Frühstücksraum sind recht kühl gehalten. Zimmer sind nicht sehr modern aber ok.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura con personale molto attento bel parco bella piscina e spa molto gradevole
Stayed 7 nights in Aug 2023
Response from VILLA MARIA HOTEL & SPA Staff on Oct 2, 2023
Thanks for your review. Best regards

10/10 Excellent

Bert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

François

Stayed 1 night in Oct 2022

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

PAOLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Arkadius

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut und sauber. Freundliches Personal, Hundefreundlich, Grosser Parkplatz
Stayed 2 nights in Apr 2022

6/10 Okay

Francesco

Liked: Cleanliness, staff & service, room comfort
albergo confortevole e di buon livello ; unico inconveniente ma dato dal vento troppo forte - che gli infissi sono rumorosi ( poichè in legno )
Stayed 1 night in Jan 2022
Response from fo on Feb 24, 2022
:-)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2022
Response from fo on Feb 24, 2022
:-)