Ratings based on 254 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Nice hotel, very good location

Posted Nov 18, 2017
Pros: Location and staff
The hotel condition very good, you can find all that need in a distance of 100 meters, staff very helpful and polite.
Comment from Hotel Management
Nov 20, 2017 by William Moujaes, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, easy access to nearby landmarks.

Posted Jul 17, 2017
Delightful hotel with excellent service. Rooms are modern and comfortable. Staff always friendly and helpful. Breakfast buffet has a great selection.
Comment from Hotel Management
Jul 30, 2017 by William Moujaes, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
2 out of 5
by Swethal

Small room, poor service but atleast close to mall

Posted Jun 27, 2017 on Hotels
Giving 2 star only bcos of access to Al Wahda Mall. Lots of things sucks in this hotel. Starting from concierge- you have to take ur luggauge urself to a room as they dont hv any bell boy. If u r lucky, then may be valet guy mah help u taking luggage inside. Room is too small for what u pay. I stayed in other hotel like one-2-one village, ramada etc which have huge room for the same price. Also, always there is smell fm bathroom. When u need anything in a room e.g. water u hv to remind them over and again. The hotel got parking facility but only 25 spaces so if the hotel is very busy then hard luck. Sometime u hv to wait long just to find valet guy to collecr valet ticket.
Comment from Hotel Management
Jul 2, 2017 by William, Hotel Management
Dear Valued Guest, Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also noted your comments especially the areas where you felt needs attention. We will look into these points and action accordingly. Nonetheless, I would like to thank you for your constructive feedback. It is truly appreciated as it will enable us to overcome our shortfalls and help us to serve our valued guest better. We look forward to welcoming you back to Centro Al Manhal in the near future. Yours sincerely, William Moujaes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch New Zealand

Excellent Hotel

Posted Jun 18, 2017
A clean modern hotel. Could not believe the number of things that were available for breakfast. Staff were pleasant and helpful
Comment from Hotel Management
Jun 21, 2017 by William Moujaes, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
5 out of 5
by najmul

Posted May 10, 2017 on Hotels
Avery things was fine thanks .price was good. services was good thank you very much for good job
Comment from Hotel Management
May 14, 2017 by William, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
4 out of 5
by A verified traveler

Posted May 3, 2017 on Hotels
Comment from Hotel Management
May 7, 2017 by William, Hotel Management
Dear Valued Guest, We are delighted to see your wonderful rating and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place near shopping Mall!

Posted Apr 30, 2017
It was a great experience, all clean and nice. Morning buffet breakfast is excellent. All services are top ranked. Best price for great hotel.
Comment from Hotel Management
May 4, 2017 by William Moujaes, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from JA

Strategic location

Posted Apr 30, 2017
Nice hotel in good location clean and high standard; food is good; only inconvenience is that room is small
Comment from Hotel Management
May 4, 2017 by William Moujaes, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. I am extremely sorry to learn regarding the discomfort and inconvenience. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Gloucestershire

Good Hotel

Posted Apr 28, 2017
We choose this hotel as we wanted to be close to the family were busting. Hotel staff friendly and room clean. Nice shower and spent a relaxing afternoon by the pool. We didn't eat at the hotel as we are out with family most of the time.
Comment from Hotel Management
May 4, 2017 by William Moujaes, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager
3 out of 5
by mahmoud

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 4, 2017 by William, Hotel Management
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Centro Al Manhal for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager