Ratings based on 803 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

We got an upgraded to a suite on 18th floor, great

Posted Jun 19, 2016
As a smoker, this hotel is a great choice. Unfortunately Expedia didn't show whether the rooms we booked were in the old building. So if they didn't upgrade us to new building in not sure the experience would've been the same. the restaurants are good, and service was great.
Comment from Hotel Management
Jun 20, 2016 by Resident Manager, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at our hotel. We are pleased to know that you enjoyed your stay with us, and we are looking forward to welcoming you back at Beach Rotana Abu Dhabi. Warm regards, Milos Cerovic Resident Manager Beach Rotana Abu Dhabi
1 out of 5
by A verified traveler from sydney. australia

Nice hotel and location but terrible staff

Posted May 30, 2016
I have stayed at this hotel over 8 times in 2 years travelling to Abu Dhabi. This time around it was different. In the past it was good but this time the staff were rude and looks like a whole new staff roster had been put on First of all the breakfast was so busy that there were no seats to sit do we got seated in the Japanese restaurant by ourselves far away from the food and had to carry you're places to the other end of the hotel to sit and eat The staff dos not out cutlery or napkins on the table we had to request a few times and ended up making it ourselves. When we asked for tea they were rude and arrogant and said only coffee wait for the Tea and they dissappeared. There was a hair in the oregano bread in the eggs station The cup I used for the pineapple juice almost made me vomit as it still had egg stains on it and smelt like eggs raw The hot water in the room had the label the other way around. Hot was on cold and cold was on hot , could t work it out and waited a while and still no hot water so tried it on the cold and got hot water , !!!! The staff from the beach area towels are rude. They are too scared to give you more then 1 towel. 1 towel only covers half the sun bed that is 50 degrees under the sun. When you ask for 2 towels they get all iffy about it Overall terrible experience. Very rude Staff overall. The worst I have ever experience travelling and studying in dozens of hotels around the world I would defiantly not Reccomend using this hotel.
Comment from Hotel Management
Jun 15, 2016 by Resident Manager, Hotel Management
Dear Valued Guest, Thank you very much for your review regarding your recent stay. We are truly sorry that you did not fully enjoy your treasured time with us. We sincerely apologize, that the service provided to you during your stay was not up to our usual high standard. We care very much about our guest experiences, and thank you for your comments as we utilize them for immediate coaching opportunities. Your feedback and comments truly matter and we truthfully care about your Treasured Time here at Beach Rotana, and we'd like to have a chance to earn back your good favor and hope to be able to welcoming you back soon. Kind regards, Milos Cerovic Resident Manager Beach Rotana Abu Dhabi
5 out of 5
by Anthony from USA

Excellent stay at my favorite hotel

Posted May 23, 2016 on Hotels
You don't have to go far, everything is at your fingertips. Great restaurants, pool, beach, shopping, I love this hotel.
Comment from Hotel Management
May 29, 2016 by Dario, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your amazing review of your recent stay at our hotel. We are glad to hear that you enjoyed your stay with us and we are looking forward to welcoming you back again in Beach Rotana Abu Dhabi. Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
5 out of 5
by Zoltan

Posted May 23, 2016 on Hotels
Comment from Hotel Management
May 24, 2016 by Dario, Hotel Management
Dear Valued Guest, Thank you for sharing this great rating on your recent stay at our hotel. It will be our pleasure to welcome you back again in Beach Rotana Abu Dhabi. Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
4 out of 5
by Yassine from Nancy

ME Trip 2016

Posted May 16, 2016 on Hotels
Salle de sport excellente
Comment from Hotel Management
Jun 1, 2016 by Dario, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at our hotel. It will be our pleasure to welcome you back again in Beach Rotana Abu Dhabi. Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
5 out of 5
by Kevin

Highly recommended Hotel close to everything

Posted May 15, 2016 on Hotels
Superb hotel which is situated next to Abu Dhabi Mall. Friendly staff and great restaurants.
Comment from Hotel Management
May 18, 2016 by Dario, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at our hotel. We are grateful to hear that you enjoyed your stay with us, and we look forward to welcoming you again in Beach Rotana Abu Dhabi. Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
4 out of 5
by Samantha from Singapore

Good on the outside, So-so on the inside

Posted May 14, 2016 on Hotels
I had a city facing room due to its full occupancy on the day I checked in. Didn't help that room was directly next to a building under construction. Room was in an odd angle that made it tight for movement. An additional table from room service blocked out everything. Shower tap temperature was inconsistent sometimes boiling hot for few seconds during shower time. Towel allocation was good though. Always refreshed with 3 new towels. Mess made in room not clean up during room cleaning. Overall enjoyed hotel facilities such as big gym and great pool, steam bath and jacuzzi. Many good restaurants easy access for business meals. Everything outside room was fabulous!
Comment from Hotel Management
May 18, 2016 by Dario, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at our hotel. We apologize for the series of inconvenience that you have encountered during your stay, however, we are pleased to know that we have managed to create an impression with our facilities and services and we will be glad to have you back again in Beach Rotana Abu Dhabi. Kind regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
5 out of 5
by A verified traveler from Paris

Excellent accueil, beaucoup de professionnel

Posted May 1, 2016
C'est un hôtel qui me plait beaucoup avec une bonne plage de proximité, excellent service que je recommande sans problème.
Comment from Hotel Management
May 6, 2016 by Director of Front Office, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at our hotel. We are grateful to know that you enjoyed your stay with us, and we look forward to welcoming you again in Beach Rotana Abu Dhabi. Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
5 out of 5
by A verified traveler from Abu Dhabi

Suitable for both business and leisure

Posted Apr 30, 2016
Pros: warmth, serenity and the nice beach
Cons: The toilets in the beach side rooms
Nice hotel for long stays. welcoming staff and good location away from traffic and noise.
Comment from Hotel Management
May 6, 2016 by Director of Front Office, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on your recent stay at our hotel. Please rest assured that your comment regarding the toilets located at the beach area will be looked into, and we hope to see you soon with us here at Beach Rotana Abu Dhabi. Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi
5 out of 5
by A verified traveler

I want to stay again. :)

Posted Apr 30, 2016 on Hotels
Location was good. you can see Abu Dhabi Mall right beside this hotel. And Swimming pool and beach is so small. But it was okay.
Comment from Hotel Management
May 4, 2016 by Dario, Hotel Management
Dear Valued Guest, Thank you for taking your time to share your feedback about your recent stay at our hotel. We are pleased to hear such comments of appreciation from our guests and we look forward to welcoming you back again in Beach Rotana Abu Dhabi! Warm regards, Dario Trombetta Director of Front Office Beach Rotana Abu Dhabi