Ratings based on 511 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Handy on the Yas Express route

Posted Apr 17, 2017
Location: Lots along the Yas Express route.
Hotel staff was very pleasant and answered questions well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham UK

Great location.

Posted Apr 17, 2017
Second stay here and absolutely no complaints. Great location, great food, excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Excellent n close to beach and hotel shuttle svc

Posted Mar 5, 2017
Enjoyed my stay . will come back to stay in this hotel again when i visit abu dhabi
Comment from Hotel Management
Mar 7, 2017 by Craig, Hotel Management
Dear Mal, Thank you for your excellent review. We're so thrilled you enjoyed your stay with us and that you'll be back again! We excitedly await your return visit! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
2 out of 5
by A verified traveler from Abu Dhabi

Centro Yas hotel

Posted Feb 21, 2017
The hotel is very nice and in a great location. I forgot Yas island is in the direct flight path of the airport with numerous flights between 2-4 am. The noise level from the low level planes can be quite load and it took a few days to get use to it.
Comment from Hotel Management
Feb 22, 2017 by Craig, Hotel Management
Dear OG, Thank you for your valuable feedback. We have made note of your comment in regard to the noise that you observed and we are currently working on a solution that will significantly improve our sound proofing in the guestrooms for the utmost comfort of our guests. On a positive note, I am delighted to see that you did appreciate our overall facilities and our location. We hope to have the opportunity of welcoming you back again to Centro Yas Island in the near future. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Good value for money, but shortage of staff

Posted Feb 6, 2017
Hotel is in the Yas plaza, well connected for attractions on the island. Room is small but new, well decorated, clean and comfortable. The only hiccup is that they seem to be short on staff. There was no one at reception when we arrived and calling room service took about 3-4 attempts before someone pick up.
Comment from Hotel Management
Feb 11, 2017 by Craig, Hotel Management
Dear Ray, Thank you for your valuable feedback. We are glad to hear that you enjoyed your time and that you had a great value of stay with us. We have addressed your comments with our team to further enhance the guest service. We hope we will have the opportunity to welcome you again in our property. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Centro Yas Island and for your full marks! We truly appreciate your positive evaluation in every aspects of your stay and we look forward to your next visit with us. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
by mufasa

nice 3 star hotel

Posted Jan 6, 2017 on Hotels
its 3 star hotel but more of a 4 star one because of how clean and comfortable it's. not far from Ferrari world. good price
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Dear Mr. Mufasa, What a great compliment! Your fantastic review and the impression you have expressed about our hotel make us really proud. We look forward to continuing to welcome you back for many, more great experience with us at Centro Yas Island. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
2 out of 5
by A verified traveler from Chicago

Service is declining rapidly...

Posted Dec 22, 2016
Pros: Rooms are comfortable
Cons: Uncaring, unprofessional hotel staff
Location: Nothing nearby except other hotels. A taxi must be taken everywhere from the hotel.
I've stayed at this hotel many times over the last four years and service was always extremely friendly and professional. Not so much any longer. Our reservation was screwed up both times on this particular trip without any show of concern from the desk staff. Service in the restaurant was slow and wait staff was hard to locate to order anything. Once the food arrived, no follow up whatsoever. Had to track down someone else from the hotel to ask for the bill. Really an unprofessional experience these two times at the Centro.
4 out of 5
by A verified traveler

Good

Posted Dec 9, 2016 on Hotels
Good room, comfortable, quick and nice service
4 out of 5
by A verified traveler

Good location

Posted Dec 5, 2016 on Hotels
Booked well in advance for the F1 weekend not realising that not only the price of the hotel had rocketed but that the price of food had shot up as well. The hotel must have made serious money for the 4 days. the army were on security duty and they were in charge of the screening machines inside the hotel which slowed entry on each occasion. Outside the dates of the F1 the hotel was quiet. The swimming pool though reasonably small was excellent. The staff were helpful and attentive.