Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from west yorkshire

Great hotel with very friendly staff far exceeds i

Posted Jul 19, 2016
Pros: Friendly staff
Cons: The food on buffet
Location: All yas island attractions near airport easy to get into city either by free hotel shuttle or public transport
Second stay in this excelent hotel went on full board package but because of hotel not been full they did not do a buffet at lunch or dinner so was offered al a carte at ounce and buffet dinner in next doors rotana hotel which was excelent would definetly stay again and would recommend this hotel to anyone seeking a friendly comfortuable base with free shuttle service to Abu Dhabi city and yas island attractions
Comment from Hotel Management
Jul 20, 2016 by Craig, Hotel Management
Dear Becks, Thank you for your excellent review! We are delighted that you once again enjoyed your stay and have gladly shared your nice feedback with our team. Thank you for unreservedly recommending us and we excitedly await your next visit! With best regards, Craig Bruce General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by A verified traveler

hotel silenzioso vicino al mare

Posted Jun 2, 2016
Pros: La tranquillita',la vicinanza alla spiaggia,raggiungibile in 10 minuti a piedi
Cons: L'organizzazione di escursioni a tema ad Abu Dhabi poiché l'hotel e' lontano dal centro che poco si presta a visite a piedi
Location: Si trova a circa mezz'ora in auto dal centro,5 minuti dalla spiaggia , Circuito Marina e aeroporto,10 minuti dal Mall
Ho trascorso una settimana in questo hotel,il personale e' molto gentile e disponibile,navette per la spiaggia,mall e altre localita' sono gratuite,l'ingresso alla spiaggia Yas Beach e' gratuito e comprende lettino,ombrellone e asciugamano,i taxi sono presenti fuori dall'hotel 24 ore su 24,dall'hotel parte il bus a due piani che permette di visitare in un giorno (o piu') le migliori attrattive di Abu Dhabi. Acqua ,caffe' e te' (bollitore incluso) sono offerte dall'hotel ogni giorno.La camera e' silenziosa con un letto molto comodo e free wifi.A piano terra c'e' anche una bella piscina circondata da lettini e ombrelloni.
5 out of 5
by A verified traveler

Great Hotel and Location

Posted May 31, 2016
Pros: Location Staff facilities at Centro and Rotano Free shuttles
Location: Yas Beach- nice & free entry Yas Mall-lots of shops Yas Plaza-loads of restaurant choices Yas Marina-good food choices Ladies night-free drinks!
Great Hotel. All the staff were lovely. Jane on reception in particular is great, very informative and welcoming. The ability to stay at the centro but have access to the Rotana next door is excellent - gives you more food choices and access to both pools. The Free Yas Shuttle minibus around the island is welcomed and keeps taxi costs low. Don't get ripped off at the airport - the Airport Taxi concierge set me back 120 AED... one taken direct from the hotel on the meter going home was 40AED... Overall I have returned from a very relaxing holiday.
Comment from Hotel Management
Jun 2, 2016 by Mark, Hotel Management
Dear Fettucina, Thank you for choosing to stay at Centro Yas Island and for your awesome feedback! We are thrilled that you had such a fantastic holidays with us and that you greatly enjoyed your visit to Yas Island. Thank you for your kind words and compliments on our great location and the excellent service delivered by our team, with Jane in particular. It is also great to hear that you enjoyed our complimentary guest services that includes Yas Beach access and transport links to the major exciting attractions on the Island. We look forward to having you with us on your next planned trip for another great holidays with us! Best regards, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
2 out of 5
by A verified traveler from Kansas City, MO

Okay...but not for business travelers.

Posted May 23, 2016
Pros: Close to the airport...and the rooms were clean.
Cons: Courtesy transportation to and from nearby Abu Dhabi International Airport...and faster response of the hotel management to e-mail requests.
Location: It is near the airport...but it is a significant distance from the center of Abu Dhabi. There is a shuttle to the Yas Island beach...
I chose this hotel due to the price, the availability of airport transport from nearby Abu Dhabi International Airport and that it was close to the hotel. I submitted a request directly to the hotel by e-mail several days before my trip requesting transportation from the airport to the hotel given I was there for one night attending a conference the following morning at a nearby university. I did not get any information from the hotel until my arrival into Abu Dhabi when a text from the hotel appeared on my smartphone as the plane was taxing into the airport. I called the hotel...and they told me it was too late to get a car...and to find my own transportation from the terminals to the hotel. I talked to the manager on duty about the matter...but never heard back. After checking in, the room was quite small (even with an upgrade to a premium room) with very little room between the bed and the desk. The room was clean and the bathroom was usable...though a bit cozy. I was able to make that work for me on my computer (free wi-fi). Dinner in the hotel was well below my expected standards...and it took much time to get my food even though there was only 1 other diner. Had I known otherwise, I would have gone across the plaza to the chain's sister hotel. Last, I had arranged a car to take me from the hotel to my conference. The car was late and had to ask the desk clerk several times where was my car. The car arrived 15 minutes late and I barely met my meetings.
Comment from Hotel Management
May 29, 2016 by Mark, Hotel Management
Dear Mr. Dan, Thank you for choosing to stay at Centro Yas Island for your recent business trip in Abu Dhabi. Thank you for your detailed review and your compliments about our convenient location, the comfort of our clean rooms and the complimentary high speed internet. We also appreciate the other aspects of your stay and be assured that your feedback has been discussed with the relevant departments to further enhance guests experience. Thank you again for your review and we look forward to seeing you again! Best regards, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
by A verified traveler from florida.

Nice hotel

Posted May 21, 2016
I like that hotel and I will be here again in November 2016
Comment from Hotel Management
May 29, 2016 by Mark, Hotel Management
Dear i am asif, Thank you for choosing to stay at Centro Yas Island and for your excellent feedback! We're thrilled you had such a great time with us and we can't wait to have you back here again! Best regards, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
by A verified traveler from Chandlers Ford

Excellent and with amazing Staff!

Posted May 13, 2016
Pros: Staff and Pool
Cons: Nothing there, just perhaps some website notification that they do big social events drawing in people from all over Abu Dhabi
Location: Marina Circuit, Yas Waterworld, Ferarri World, the other hotels and restaurants
My 13 year old daughter and I had an amazing stay at the Rotana and most especially loved the staff. No one could be more helpful and Kristina, Sanesh and Tej stood out the most. Pool was in a sheltered sunny location rather than the bigger sister next door and much quieter, which was excellent and very relaxing. Only issue for me was the pool party held on the Friday which meant the pool was closed to residents from midday for 24 hours. There was no note of these events when booking and caused us to have to look elsewhere which was disappointing.
Comment from Hotel Management
Jun 3, 2016 by Mark, Hotel Management
Dear CarolDE, Thank you for choosing to stay at Centro Yas Island and for your valuable feedback. We are delighted that you and your daughter had an exceptional stay with us and that you especially enjoyed our ideal location and great pool facility. It is also great to hear that you were impressed with our teams excellent service and glad that they offered you friendly and professional service at every turn. Be assured your compliments will be shared with the entitre team, in particular with Kristina, Sanesh and Tej who will be delighted to receive such feedback. Also, thank you for your comments regarding the pool party event. We do advertise the event widely through social media and on Rotana website. 3rd party websites such as Expedia.com unfortunately do not allow us to make note of special events and therefore we are unable to advise guests until they arrive at the hotel. Thank you again for your feedback and we look forward to welcome you and your family back again to Centro Yas Island in the near future. Best regards, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by A verified traveler

Nice experience

Posted Apr 25, 2016
Nice place and cheap price, good attention and excellent location in Yas Island. Recommended!
Comment from Hotel Management
Apr 27, 2016 by Mark, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Centro Yas Island and for your wonderful feedback. We are delighted to know we delivered such great value during your recent stay and that you enjoyed your time spent with us. Thank you for recommending us and we look forward to having you back again! Best regards, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by A verified traveler

Fantastic stay

Posted Apr 19, 2016
Pros: Staff, cleanliness, equipment, fit and finish, quiet, safe, location. Would easily be 4* in UK.
Cons: Nothing
Location: Yas Mall - huge modern mall, Yas Marina Circuit, FerrariWorld, Yas Waterworld, Abu Dhabi, Dubai.
Our 2nd visit to Abu Dhabi and this time rather than the wonderful Yas Rotana, we stayed next door at the adjoining Centro hotel. An efficient check in in the classy and roomy reception was welcome after the long flight from Heathrow (6.5hrs) but the taxi ride from the airport is just 10 minutes and abour 35dh (£7) The hotel has rooms facing in various directions with differing views. over the hotel plaza, towards the racetrack, over the marina and water or towards the striking circular Aldar HQ office building. Our room on the non-smoking 6th floor (top -7th is for smokers) looked out over the attractive pool, beach and water and marina. The floor to ceiling windows offered a great panoramic view. The room was spotless, well equipped with pleasant lighting, decent air con, 32"TV with about 65 channels (about 10 in English) and rainfall shower. Beds are subjective but I found the Sealy matress to be one of the most comfortable I've ever slept on and have been looking at getting the same one back home. High praise! Bed linnen and pillows were crisp and white. The hotel has a small gym and lovely heated pool with a lifeguard so early morning (7am) or late night (10pm) swims are a pleasure. Staff are courteous and friendly and a credit to the chain. We didn't eat at the hotel as we only stayed for 5 days and were so busy shopping, Dubai etc. but the food looked very nice. The Centro is the more economical of the Rotana hotels but I couldn't find any fault whatsoever.
Comment from Hotel Management
Apr 25, 2016 by Mark, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Centro Yas Island and for your fantastic feedback. I really enjoyed reading your detailed review and am so happy that your stay with us was an excellent one. Thank you very much for highlighting all the areas of your experience that made your stay enjoyable and we're glad that once again, we had the opportunity to provide you with a remarkable experience all throughout your stay. We truly appreciate your loyalty to our hotels and we eagerly await your next visit with us! Best regards, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by Hatty M

Fantastic short break

Posted Apr 18, 2016 on Ebookers
The hotel was exactly as described on the website and photos gave a true reflection of the facilities. The staff were very friendly/polite and helpful. Rooms and communal areas were kept spotlessly clean. It was a bit of a trek into Abu Dhabi and Dubai from Yas Island but there is plenty to do locally for a short break, a trip to Dubai (centre of town) takes about 3hrs but the cheap transport makes it very affordable for the purse but it does eat into holiday time. Really enjoyed a cycle around Yas Marina circuit on the Tuesday night, fantastic idea to get people out exercising. Yas Mall is great for shopping.
4 out of 5
by A verified traveler

Gutes Hotel sehr preiswert

Posted Apr 17, 2016
Pros: Gesamtangebot
Location: Yas Island, alles was siese Freizeitinsel bietet ist in unmittelbarer Nähe
Kein Grund zru klage, alles reibungslos und zuvorkommend.
Comment from Hotel Management
Apr 27, 2016 by Mark, Hotel Management
Dear Valued Guest, vielen Dank, dass Sie sich für Centro Yas Island entschieden haben und für Ihre positive Bewertung! Wir sind begeistert, dass Sie einen außergewöhnlichen Aufenthalt bei uns hatten und freuen uns sehr über Ihre warmen Worte bezüglich unseres Service und unserer Ausstattung. Es ist außerdem besonders schön zu hören, dass Ihnen vor allem unsere besondere Lage gefallen hat und dass Sie die vielen Entertainmentmöglichkeiten auf Yas Island genossen haben. Wir freuen uns sehr, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Mark Mark Ancrum General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi