Ratings based on 196 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Good value for money, but shortage of staff

Posted Feb 6, 2017
Hotel is in the Yas plaza, well connected for attractions on the island. Room is small but new, well decorated, clean and comfortable. The only hiccup is that they seem to be short on staff. There was no one at reception when we arrived and calling room service took about 3-4 attempts before someone pick up.
Comment from Hotel Management
Feb 11, 2017 by Craig, Hotel Management
Dear Ray, Thank you for your valuable feedback. We are glad to hear that you enjoyed your time and that you had a great value of stay with us. We have addressed your comments with our team to further enhance the guest service. We hope we will have the opportunity to welcome you again in our property. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
2 out of 5
by A verified traveler from Chicago

Service is declining rapidly...

Posted Dec 22, 2016
Pros: Rooms are comfortable
Cons: Uncaring, unprofessional hotel staff
Location: Nothing nearby except other hotels. A taxi must be taken everywhere from the hotel.
I've stayed at this hotel many times over the last four years and service was always extremely friendly and professional. Not so much any longer. Our reservation was screwed up both times on this particular trip without any show of concern from the desk staff. Service in the restaurant was slow and wait staff was hard to locate to order anything. Once the food arrived, no follow up whatsoever. Had to track down someone else from the hotel to ask for the bill. Really an unprofessional experience these two times at the Centro.
2 out of 5
by A verified traveler from Wales

Great F1 location but so expensive!

Posted Dec 1, 2016
Pros: Location, staff friendliness
Cons: Honest, clear pricing
Location: Yes Marina Circuit - next-door, Ferrari world - 10 mins - disappointing
We used the hotel whilst going to the 2016 F1 Race. The location is superb as we could walk into our stand at Yas Marina Circuit in 10 minutes! The hotel is clean and the 3 star rating relates to it having few facilities - they are all available at next door partner hotel so no issue. What did really annoy is is the massively inflated prices that applied over the F1 weekend and backdoor taxes - we managed to avoid paying some after an hour arguing with the manager. £12 for a pint on the weekend and £8 outside. Happy hour changes over the weekend too - just to make sure you miss it because no one will tell you! Finally watch out for events at the Du Forum nightclub behind - thumping music to 5am is not good for sleep and the hotel is totally disinterested in compensation!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 18, 2016
i can't fault the staff who went out of their way to be helpful & friendly. The room was great & spotlessly clean (great view) Hotel had all the ammenities. The breakfast was varied & couldn't fault it. Overall i would stay here again & well priced.
Comment from Hotel Management
Nov 21, 2016 by Craig, Hotel Management
Dear Valued Guest, Thank you for your excellent feedback and perfect rating! We are delighted you enjoyed your time with us and appreciate your kind words and compliments. We eagerly await your next visit! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Students
by A verified traveler from UK

Extremely recommended

Posted Nov 14, 2016
The staff was incredibly helpful and cordial. They always made us feel at home, the room was really comfortable. Breakfast buffet was delicious, well varied and plentiful. Close to Yas Marina and Yas Mall (we even walked back from the mall to the hotel one night, very safe). There are two shuttles, one to the beach and one to the nearby attractions such as the Ferrari World. They are both extremely convenient, but confirm the last pick up time at the Yas Mall, because it wasn't the one published. The beach requires a voucher, which is given by the hotel staff, and is a must!!
Comment from Hotel Management
Nov 19, 2016 by Craig, Hotel Management
Dear R, Thank you for your excellent review and recommendation! We are delighted to hear that you had a great time with us and we appreciate your kind acknowledgement of our warm hospitality and professional teams service as well as our excellent breakfast offering. We have taken note of your comments in regard to the complimentary shuttle timings and will ensure that that this is rectified. We look forward to being of service to you again! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
Recommended
for Everyone
by A verified traveler from Wangaratta, VIC Australia

Good, reasonably priced hotel.

Posted Nov 14, 2016
Pros: Room is comfortable, quiet and convenient. Cordial front desk staff.
Cons: Rarely a staff member to be seen other than to clear dishes. In the past we quite enjoyed a very friendly hostess visiting tables.
Location: Extremely convenient for us. Great shuttle service to usable locations. Always a taxi available. Large choice of good restaurants nearby.
Convenient location. Free shuttle bus to local places nearby. Taxis always available. Good comfortable room. Best pricing in area. Quiet room.
Comment from Hotel Management
Nov 19, 2016 by Craig, Hotel Management
Dear D, We are glad you enjoyed your time with us and appreciate your kind words and compliments. Looking forward to your next visit. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler from KH

Very nice hotel

Posted Nov 4, 2016
This hotel is very nice. Very clean and organised. Staff are super friendly and made my stay in Abu Dhabi even better.
Comment from Hotel Management
Nov 5, 2016 by Craig, Hotel Management
Dear Samantha, Thank you for choosing to stay at Centro Yas Island and for your excellent feedback! We are thrilled to know that you had such a great time with us and we especially appreciate your kind words in regard to the overall atmosphere and cleanliness of the hotel. Also, thank you for appreciating the warm and dedicated service of our colleagues, which overall added to your wonderful experience with us! We look forward to your return visit! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Best stay ever

Posted Oct 26, 2016
Pros: Best view, so friendly and helpful staffs, cheap price, pool and beach are perfect.
Cons: Nothing. Everything is perfect. Oh there is no toothbrush in the room.
Location: On the Yas Island, very close to the beach, which is quite pretty.
Comment from Hotel Management
Nov 5, 2016 by Craig, Hotel Management
Dear Cong, Thank you for your fantastic feedback and perfect rating! We are thrilled to hear that you enjoyed your stay with us and that we were able to leave you with such an exceptional impression. We excitedly await your next visit with us! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Oct 21, 2016
Hotel staff were very friendly and cooperarive. Gym is open all the time, pool up to 10. The hotel breakfast is good but very expensive 67 Dirhams. It has hotel shuttles to Ferrari world, race circuit, water world, and yas mall. Has bigbus tour hop on hop off stop next to hotel and plenty of taxis. They give free tickets each day to Yas beach which actually costs 50 dirhams(10 min walk or hotel shuttle).
Comment from Hotel Management
Nov 5, 2016 by Craig, Hotel Management
Dear Valued Guest, Thank you for your awesome feedback! We are thrilled to know that you had a great time with us and we appreciate your kind words and compliments on our 24-hour gym, great pool, the extensive breakfast as well as the warm and excellent service delivered by our team. We are also delighted that you enjoyed our complimentary guest services that include Yas Beach passes and the transport links around the major attractions on the Island. We look forward to welcoming you back for another visit soon! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
3 out of 5
Recommended
for Everyone
by A verified traveler from Warsaw, Poland

Nice place to sleep before taking off from abu dha

Posted Oct 14, 2016
Hotel is located very close to the F1 race circuit. Comfortable beds and cozy rooms. Dirty shower and carpets but overall good experience
Comment from Hotel Management
Nov 5, 2016 by Craig, Hotel Management
Dear John, Thank you for your kind review. We are pleased to hear that you had an overall good stay with us and we have addressed your comments with our Housekeeping team to further enhance the guest service. We hope yo see you again in the near future. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi