Only the staff and the beach were nice
Posted Aug 21, 2016
Arrived early in the morning, too tired to complain about the room, the room was not to the level of a five star hotel, not clean, the next day I complained and was switched to a deferent room, I expected a five star and it was not
Comment from Hotel Management
Aug 28, 2016 by Hotel Management, Hotel Management
Greetings from Fairmont Bab Al Bahr!
Thank you for staying with us and taking the time to post your valuable feedback. We are truly sorry to learn that your experience did not fully live up to your expectations. At Fairmont Hotels and Resorts, we value our guest comments and consider all feedback as an opportunity to continuously improve on our service levels. Rest assured that your review has been shared with our relevant departments and your concerns will be addressed accordingly. We trust that we will have the opportunity to serve you again in the near future.
Fairmont Bab Al Bahr Management