Very modern hotel with good service and amenities
Posted Oct 15, 2013
I stayed at this hotel twice within two weeks. While the hotel is generally very good but it seems the management is not capable of handling customers in busy times. My first stay was generally good. when I arrived for my second stay I was told that I was upgraded to a suite on a smoking floor but the room was not smoked in. After I went to the room and noticed the room was filled with smoke and requested a regular non-smoking I was told that since the hotel was busy there were no non-smoking room with double bed which is what I had booked originally.
Also, stay away from the residence as the the furniture in the room is sparse i.e, no couch, no desk, no carpeting plus you need to change elevator to go from the lobby to your room.