Ratings based on 603 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from California

4th stay here. best location, perfect for families

Posted Jul 28, 2016
Thanks to Ahmed the manager for accomodating our requests and insuring our 1 week stay was unforgettable. Breakfast buffet was outstanding, lots of options and all very delicious. Views are amazing from both sides of the hotel. 5 min cab to marina mall or corniche. Pool and beach access are easy and perfect for families with small children. The cleaners, hostesses, bell hop, and manager, all offered excellent service. We will be back soon.
5 out of 5
by A verified traveler

Outstanding

Posted Jul 27, 2016
Excellent in every department Can't fault anything Wish I'd stayed longer
4 out of 5
by A verified traveler

Good dry hotel

Posted Jul 24, 2016
Good experience. Staff was quite friendly and pleasant. Breakfast was good. Swimming pool and beach was clean and fully supervised
Comment from Hotel Management
Jul 26, 2016 by Eleni Tsolakou, Hotel Management
Dear Expedia member, Thank you for staying with us and sharing your wonderful review on this website. We are happy to learn that you enjoyed your stay with us and thank you for highlighting our colleagues' hospitality, breakfast, and pool and beach facilities. We can't wait to welcome you back to the hotel soon. Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
by A verified traveler from B

Excellent hotel and facilities - amazing staff!

Posted Jul 5, 2016
Superb hotel with amazing staff - special thanks to Akhbar who dealt with our check in superbly. Hotel and services come highly recommend.
Comment from Hotel Management
Jul 13, 2016 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Warmest greetings from the Khalidiya Palace Rayhaan by Rotana. It warms our heart to know that we were able to make your stay with us an enjoyable one. Thank you for highlighting the exceptional service provided to you by Akhbar and rest assured that your compliment has been shared with him. We appreciate your high recommendation of the hotel. Meanwhile, we look forward to welcoming you back to the hotel soon. Yours sincerely, Eleni Tsolakou General Manager
4 out of 5
by A verified traveler from London

Nice hotel close to own beach, only 10 mins Mall

Posted Jun 3, 2016
Pros: Very clean, staff were excellent couldn't do enough to help, great hotel in good location
Location: 10 minutes Marina Mall (Taxi) opposite Emirates Palace, next to Etihad Towers.
Great time, pleased we chose Abu Dhabi instead of Dubai, hotel good location. Don't need to hire a car as hiring a taxi is such great value. We used restaurants that were attached to hotels in particular as better value than the hotel.
Comment from Hotel Management
Jun 13, 2016 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, It is indeed our pleasure having you as valued guest and thank you for sharing your feedback on this platform. We are happy to know that we were able to meet your expectations during your stay with us. Your flattering remarks towards the hotel’s cleanliness, colleagues’ hospitality, good location have been noted and shared with the team. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana. Yours sincerely, Eleni Tsolakou General Manager
3 out of 5
by A verified traveler

Tolles Hotel umringt von Baustellen

Posted Jun 2, 2016
Pros: Der Poolbereich und der kleine Strand.
Cons: Die Temperaturen etwas anpassen, damit man in der Lobby nicht friert. WLAN optimieren.
Location: Gegenüber des Emirates Palace Hotel, das man besichtigen kann. Nbene den Emirates Towers, wo man in Tower 2 von 10-18 Uhr in den 74 Stock fahren kann
Im Mai 9 Übernachtungen gebucht. Wie fast überall in Abu Dhabi sind die Foyers zu stark gekühlt. Die angebotenen Getränke und Speisen sind überteuert. Das freie WLAN ist teilweise sehr schlecht. Das Premium WLAN mit 30€ pro Tag extrem teuer. Das dazugehörige Restaurant war auch zu kühl, Service und Speisen waren sehr gut aber auch im oberen Kostenbereich.
Comment from Hotel Management
Jun 16, 2016 by Eleni Tsolakou, Hotel Management
Dear Expedia member, Warmest greeting from Khalidiya palace Rayhaan by Rotana. We are glad to know that your stay with us was satisfactory in general and thank you for your positive comments about the location, food and pool and beach facility. On the other hand, we have noted your comment about the temperature in the lobby and rest assured that this has been addressed. We would like to inform you that the prices of our Food and Beverage items are competitive and in line with the other 5-star hotels in the city. Nonetheless, your comment is noted and will be considered in case of any rate related adjustments. Regarding your comment about the sluggish internet connection, please be informed that we provide complimentary Wi-Fi in the lobby for a limited bandwidth hence, it gets slow when a number of concurrent users are connected. However, high speed internet connection is available throughout the hotel at an additional fee. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
by A verified traveler

cannot fault anything!

Posted Jun 1, 2016
I didn't know on booking this was a 'dry' hotel and am glad because it was superb. If you want a drink, there are plenty of hotels elsewhere and if anything it adds a better experience - no louts there !
Comment from Hotel Management
Jun 12, 2016 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Thank you for your recent stay at Khalidiya Palace Rayhaan by Rotana and for taking the time to write your review on this website. We are glad to know that we were able to meet your requirements during your visit. Your compliments and high rating are truly appreciated. We look forward to welcome you again during your future travels to Abu Dhabi. Yours sincerely, Eleni Tsolakou General Manager
3 out of 5
by A verified traveler

Custumer service

Posted May 30, 2016
When I book wifi was free then they try to charge me for wifi. I book on line and reception say my booking not in the system. Reception was very slow If I book my in Canadian dollars on line then they charge me in AED
Comment from Hotel Management
Jun 12, 2016 by Eleni tsolakou, Hotel Management
Dear Expedia Member, Thank you for staying at the Khalidiya palace Rayhaan by Rotana. We are glad to know that your stay with us was satisfactory in general. With regard to our chargeable internet service, we regret to inform you that we are not yet in the position to provide this for free. However, we offer complimentary Wi-Fi in the lobby for a limited bandwidth. Nonetheless, please rest assured that your feedback will be considered in case of any internet related adjustments. Once again, we appreciate your valuable comments and look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager
4 out of 5
by A verified traveler from vallda

nice hotell, great location.

Posted May 18, 2016
Location: great location, Close to the marina mall.
Nice staff,good breakfast and nice pools, but unfortunaterly smooking is permitted at the pool area where I had my 7 year old daughter, not a nicething :(!!
Comment from Hotel Management
May 29, 2016 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, On behalf of the Khalidiya Palace Rayhaan by Rotana, thank you for taking the time to convey your comments about your experience during your stay with us. We are delighted to hear that you have enjoyed your stay with us and thank you for your compliments about our colleagues’ service, good breakfast, nice pool facility and great location. We look forward to your return visit in Khalidiya Palace Rayhaan by Rotana for another memorable 'Treasured Time.' Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
by A verified traveler from dortmund

Posted May 7, 2016
Super guter Aufenthalt, war für drei Tage dort. Wurde direkt upgegradet - klasse!
Comment from Hotel Management
May 14, 2016 by Naji Esta, Hotel Management
Dear Expedia Member, Thank you for your wonderful review on this platform. We appreciate your kind words and the time you have taken to share your 5-star experience with us. It warms our heart to know that we were able to meet your requirements and provide you with a memorable ‘Treasured Time.’ Thank you for your support and we look forward to welcoming you back at Khalidiya Palace Rayhaan by Rotana. Yours sincerely, Naji Esta Executive Assistant Manager