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Reviews of VOGO Abu Dhabi Golf Resort & Spa - Formerly The Westin Abu Dhabi Golf Resort & Spa

5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 306 reviews" "
Rating 8 - Good. 57 out of 306 reviews" "
Rating 6 - Okay. 13 out of 306 reviews" "
Rating 4 - Poor. 5 out of 306 reviews" "
Rating 2 - Terrible. 11 out of 306 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Samrawit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Naqeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Payal, fairfax

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean property.
Stayed 4 nights in Dec 2023
Response from Mohamed on Jan 16, 2024
Thank you

4/10 Poor

Paul

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad customer service
Stayed 1 night in Dec 2023
Response from Pramila on Dec 5, 2023
Dear Mr. Paul,Greetings from The Westin Abu Dhabi Golf Resort and Spa!Thank you for taking the time to share the feedback about your recent stay at The Westin Abu Dhabi Golf Resort.While it was disappointing to hear that your stay with us fell short of your expectations about your experience with us. Your recommendation and comments that you have shared during the stay will be shared to the appropriate hotel team members to ensure that this was an isolated issue and will be corrected moving forward. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that process. We will make sure that all the details will be taken into consideration while your next stay with us.Thank you for staying with us and we hope you choose to stay with us again to give us an opportunity to recover the experience whenever your travel needs bring you back to Abu Dhabi.Sincerely, Pramila Kumal Guest Relations Supervisor The Westin Abu Dhabi Golf Resort & Spa

10/10 Excellent

Gretchen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was Gorgeous!!! And the staff was Amazing!! They helped us with a variety of questions and requests, as we were not familiar with Abu Dhabi. All of the recommendations were Fabulous and the Staff was Great!!! I will always recommend the Westin and Golf Resort to fellow travelers
Stayed 3 nights in Nov 2023
Response from Mohamed on Jan 16, 2024
Thank you

10/10 Excellent

Steven

Stayed 4 nights in Oct 2023
Response from Reservations Team on Oct 25, 2023
Thank you for your feedback

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent buffet!!!!
Love the buffet it is excellent, the hotel común areas great, my complain is in the room, it looked good but the light controls need maintenance, and the room smells a little bit like paint and humidity
Stayed 4 nights in Aug 2023
Response from Reservation Team on Aug 22, 2023
Thank you for your feedback and will share with the concern team

6/10 Okay

HAMAD, Kuwait City

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff didn’t clean properly and woke up so many times because of noise no isolations what so ever
Stayed 4 nights in Aug 2023
Response from Reservation Team on Aug 7, 2023
Thank you for your feedback and we do share with concern team.

10/10 Excellent

rassam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Reservation Team on Aug 4, 2023
Thank you

10/10 Excellent

Aliasgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2023
Response from Reservation Team on Jul 31, 2023
Thank you

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 12 nights in Jul 2023
Response from Reservation Team on Jul 29, 2023
Thank you

10/10 Excellent

Faozi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Hot married there. Went there for my anniversary. Excellent memories. Will always go there for my anniversary
Stayed 2 nights in Jul 2023
Response from Reservation Team on Jul 29, 2023
Thank you

10/10 Excellent

Nerrida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a little our of town but it has superb service and ammenities. It is easy to catch a taxi to the sight seeing places. The staff could not be more accommodating. The gym and pool is great. If you are a golfer it’s all there
Stayed 2 nights in May 2023
Response from Reservations Team on May 7, 2023
Thank you for your wonderful feedback

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Apr 2023
Response from Reservations Team on May 7, 2023
Thank you for your wonderful feedback

10/10 Excellent

Nasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a golfer then the Westin is a great choice! World championship course there is amazing. Practice facilities among the best I’ve seen and the entire atmosphere is amazing! Well appointed hotel lobby, stylish restaurants and bars, great coffee, amazing breakfast and dinner buffets and I could go in. Location is also close to airport and most Abu Dhabi points of interest! I’ll be back again!
Stayed 3 nights in Apr 2023
Response from Reservations Team on Apr 26, 2023
Thank you for your wonderful feedback and looking forward seeing you again.

8/10 Good

Salem

Stayed 1 night in Apr 2023
Response from Reservations Team on May 7, 2023
Thank you for your wonderful feedback

10/10 Excellent

Kavitha

Stayed 1 night in Apr 2023
Response from Reservations Team on Apr 11, 2023
Thank you for your feedback

10/10 Excellent

James

Stayed 1 night in Mar 2023
Response from Reservations Team on Mar 28, 2023
Thank you and looking forward to welcoming you soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay at The Westin
I have stayed at this hotel on several occasions, and the standard of service has always been excellent and the staff are always welcoming. On my previous visit they had been carrying out some repairs to the pool area paving, and this has improved the presentation. The hotel was quite quiet for the first two days, but became busier as the weekend approached. The hotel did make contact in advance to make us aware of an event taking place in the grounds one evening, but this passed without and disturbances.
Hotel room on 3rd floor
Balcony view over the golf course
Pool area
Stayed 4 nights in Mar 2023
Response from Reservations Team on Mar 24, 2023
Thank you for your wonderful feedback and looking forward to welcoming you soon with a nice stay.

2/10 Terrible

Fakhri

Stayed 1 night in Feb 2023
Response from Reservations on Mar 11, 2023
Thank you for your feedback and we do pass to our management

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I would stay again and again!
We stayed one night for our transit at AbuDhabi. Hotel was very clean and well maintained. Rooms were ready and staff was very friendly. We had early flight to catch and checked at front desk about breakfast. Breakfast was ready at 6:30. Front desk staff was very friendly and set us up in the room at same level as breakfast so that we can leave on time after the breakfast. We did notice couple of flies in the room, but that may be due to the garden view and the balcony.
Stayed 1 night in Feb 2023

10/10 Excellent

KATHY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Response from Reservations Team on Jan 20, 2023
Thank you

10/10 Excellent

Amin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Abu Dhabi at the Westin
Had a great stay at the Westin, rooms were generous size with balcony overlooking the golf course, bathroom was good in size and well laid out, buffet breakfast was awesome with chefs responding to requests to tailor make meals. Buffet Spread was great with options to cater to even the most fussy eaters. Staff was friendly, polite and helpful at all times. Location was well situated midway to city and Yas island.
Stayed 4 nights in Dec 2022
Response from Reservations Team on Jan 6, 2023
We are delighted that you have enjoyed your stay.

8/10 Good

Anatoliy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Reservations Team on Jan 5, 2023
Thank you for your feedback

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El cuarto muy cómodo y el campo de golf increíble
Stayed 3 nights in Nov 2022
Response from Reservations Team on Dec 13, 2022
Thank you for your feedback

8/10 Good

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

taehun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's nice to be quiet and relax and enjoy golf.
Stayed 2 nights in Oct 2022
Response from Reservations Team on Oct 12, 2022
Thank you for your feedback

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and good breakfast options
Stayed 1 night in Sep 2022
Response from Reservations Team on Oct 1, 2022
Thank you for your feedback and you have enjoyed your stay

10/10 Excellent

Shereen

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing service
Stayed 2 nights in Aug 2022
Response from Reservations Team on Aug 19, 2022
Thank you for your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very last minute booking, check in was seamless and everything was explained in detail, I used room service which was excellent. A great nights sleep and an easy check out made my onward flight from Abu Dhabi less stressful, will return
Stayed 1 night in Jul 2022
Response from Reservations Team on Aug 2, 2022
Thank you for your feedback and we are delighted that you have enjoyed your stay.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Reservations Team on Jul 14, 2022
Thank you for your feedback

10/10 Excellent

Edward O.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Westin 3xs this year. Golf and food is the best in Dubai.
Stayed 2 nights in Mar 2022
Response from Reservations Team on Apr 4, 2022
Dear Mr Edward, Greetings from The Westin Abu Dhabi Golf Resort & Spa ! Than you for sharing your feedback and we are delighted that you have enjoyed your stay at the hotel Looking forward to welcoming you in the future stays Should you need any further assistance, please feel free to contact me. Kind Regards, Ahmed Bakry Reservations Supervisor The Westin Abu Dhabi Golf Resort & Spa

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit for 2 years due to COVID
I have visited several times before, and the hotel location and the staff service are excellent. However,on my first visit for 2 years it was noticeable that certain areas of the hotel are beginning to look a little tired and in need of maintenance. In the pool area there is paving that is uneven and wobbling, and some of the ceramic tiles have lifted from the pool floor. Also, within my room (316) the access panel in the bathroom ceiling was poorly fitted and the wall mounted shower hose had PTFE tape wrapped around to hold it in place.
Stayed 2 nights in Nov 2021
Response from The Westin Team on Nov 23, 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at The Westin Abu Dhabi Golf Resort & Spa. It is always encouraging to hear feedback, particularly when it comes from those who matter the most like you. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback, and looking forward to welcome you again. Sincerely, The Westin Team

6/10 Okay

lynda

It was very good although I paid the bill they did say they would email a copy of the bill to me . Still waiting?
Stayed 5 nights in Sep 2021
Response from Westin Team on Oct 3, 2021
Ms. Lynda, Greetings from The Westin Abu Dhabi Golf Resort & Spa! My apologies for the delay and inconvenience. I had sent your invoice on your email. Regards, Westin Team

8/10 Good

Faozi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful
Stayed 2 nights in Sep 2021
Response from Westin Team on Sep 20, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed R&R
I had a magnificent stay at the Westin. The check in was smooth, the staff was kind and attentive especially Answar. Initially, my room had a few discrepancies, but the staff was so gracious in upgrading my room. The golf course, pool and gym were amazing. The pool attendants were really nice as well. Will definitely staycation here again.
Stayed 3 nights in Jul 2021
Response from Westin Team on Aug 29, 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Abu Dhabi Golf Resort & Spa. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Westin Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Westin Team on Aug 29, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Medhat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Westin Team on May 25, 2021
Dear Mr. Medhat, Greetings from The Westin Abu Dhabi Golf Resort & Spa! We are glad that you enjoyed your stay with us with your family. We are looking forward on welcoming you back here at The Westin!

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in westin my kids really enjoyed our two nights stay, staff are ver accommodating and friendly...safe for family with small kids! Keep it up!
Stayed 1 night in May 2021
Response from Westin Reception on May 16, 2021
Dear Mr Raymundo, Greetings from The Westin Abu Dhabi Golf Resort & Spa! We are glad that you enjoyed your stay with us with your family. We are looking forward on welcoming you back here at The Westin!

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Safe Stay
Really good service in the reception. Good Covid-19 prcautions measure in place: hand washes everywhere, fever measurement when arrive to hotel and wallet parking was not available. Breakfast difficult as no buffet's allowed so all orders has to be ordered.
Stayed 1 night in Apr 2021
Response from Westin Team on May 21, 2021
Dear Jari, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Abu Dhabi Golf Resort & Spa. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Regards, Westin Team

10/10 Excellent

Karen

Stayed 2 nights in Mar 2021
Response from Westin Team on May 21, 2021
Dear Karen, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Abu Dhabi Golf Resort & Spa.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Staff and welcoming
Everything is wonderful except the reception staff need to have course how they deal with guests how to speak everything very bad
Stayed 1 night in Nov 2020

10/10 Excellent

Yong Bae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & relaxed
It was so comfortable and calm atmosphere. Recommendable!
Stayed 1 night in Oct 2020

6/10 Okay

Sara

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The ac was broken. The house keeping was very loud, we couldn’t sleep.
Stayed 1 night in Jul 2020

10/10 Excellent

Ken, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff!!!! Did not care for but understand, Covid 19 restrictions
Stayed 1 night in Jun 2020

10/10 Excellent

Nicole

Stayed 1 night in Jun 2020

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an excellent stay. Hotel wasn't busy until the final day until the Brits arrived and the men were on the course whilst their WAGs moaned (loudly) about them by the pool. The room was good, but the hotel needs a kick-ass restaurant. Sacci is good, but there is no atmostphere and the evening buffet was a little underwhelming. But then cabs are very cheap, so use this as a base and venture out. Looking forward to staying again.
Stayed 7 nights in Feb 2020