All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, friendly staff. A great space to stay at for F1 or visiting Abu Dhabi!
Joel
Stayed 5 nights in Nov 2023
Response from Reservation team on Jan 26, 2024
Dear Mr.Joel,Greetings,Thank you so much for your kind review, it was our pleasure to have you here and looking forward to welcome you back.Thank you and best regards,Reservation team
Hotel was okay and apartment very spacious and convenient, however in a non-smoking area the bad smoking small was presence almost all time and got worse during night which I was hard for the kids.
Other than that staff was helpful, and room well prepared for a long stay
Area has also many options and it is fully walkable.
Jonathan
Response from reservation team on Jan 18, 2023
Dear Valued Al Manzel Guest, thank you very much for kind review and your stay at Al Manzel Hotel Apartments. We are working on the point that you have mentioned. We are looking forward to be serving you again. Kindest regards, Al Manzel Hotel Apartments Management
Dear Valued Al Manzel Guest; Thank you very much for your lovely score and your stay at Al Manzel Hotel Apartments. We are looking forward to be serving you again. Kindest regards, Al Manzel Hotel Apartments Management
Friendly & professional staff. Enjoyed the stay at Al Manzel.
Ibrahim
Stayed 3 nights in Feb 2022
Response from Reservation Team on Mar 7, 2022
Dear Valued Al Manzel Guest; Mr. Ibrahim, thank you very much for your stay at Al Manzel Hotel Apartments. We are looking forward to be serving you again soon. Kindest regards, Al Manzel Hotel Apartments Management
Dear Valued Al Manzel Guest; Mr. Mohamed, thank you very much for your stay at Al Manzel Hotel Apartments. We are looking forward to be serving you again soon. Kindest regards, Al Manzel Hotel Apartments Management
We enjoyed our stay at the hotel. It would be better if you provide more kitchen appliances such as Toaster, a set of knives of different sizes & spoons of different sizes.
Mathew J
Stayed 13 nights in Dec 2021
Response from Management on Jan 7, 2022
Dear Valued Al Manzel Guest; Mr. Mathew, thank you very much for your kind review and your stay at Al Manzel Hotel Apartments. Toasters and knives are a bit tricky. some problems happen due to them, burn smell, fire alarms, etc. We are looking forward to be serving you again. Kindest regards, Al Manzel Hotel Apartments Management
Dear Valued Al Manzel Guest; Mr. Roma, thank you very much for your kind review and your stay at Al Manzel Hotel Apartments. We are looking forward to be serving you again soon. Kindest regards, Al Manzel Hotel Apartments Management
Phones did work ask a few times to be fixed never happened. Microwave did not work also.
Alexandra
Stayed 1 night in Nov 2021
Response from Management on Dec 8, 2021
Dear Valued Al Manzel Guest; Ms. Alexandra, thank you very much your stay at Al Manzel Hotel Apartments and constructive feedback. We apologise for your inconvenience for the technical maintenance issues you have experienced. Microwave issue could be due to electrical switch which needs to be switched on before use. We will check your room and fix them immediately. We are looking forward to be serving you again soon. Kindest regards, Al Manzel Hotel Apartments Management
Dear Valued Al Manzel Guest, thank you very much for your kind review and your stay at Al Manzel Hotel Apartments. We are looking forward to be serving you again soon. Kindest regards, Al Manzel Hotel Apartments Management
Dear Mr. Saqib,
Greetings,
Thank you for your feedback and we are sorry for your experience during your stay however, note that this property is a Hotel Apartments hence guests are staying here like their home, cooking facilities are provided and guests may prepare foods that may have some smell that is not pleasant for next by guests.
We still look forward to your next visit and provide you the same Free room upgrade for better experience.
Thank you and if you need further assistance , we will happy to help.
AL MANZEL HOTEL TEAM
Got back for biz, and got credit for the days not used from living early last time. I do appreciate! Staff very friendly. Thermostat AC system not the best. Central to everything.
Verified traveler
Stayed 1 night in Jul 2021
Response from Reservation Team on Jul 26, 2021
Dear Valued Customer,
Greetings!
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
The negative feedback during your last stay will be taken into high attention and assure to take an action by our concern head of departments immediately.
We look forward to welcoming you back on your next visit again.
Best Regards,
Reservation Team
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
We look forward to welcoming you back on your next visit again.
8/10 Good
Jay R
Traveled with group
Jul 3, 2021
Disliked: Staff & service
Jay R
Stayed 3 nights in Jun 2021
Response from Reservation Team on Jul 22, 2021
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
We look forward to welcoming you back on your next visit again.
Dear Mr. Mohamed,
Greetings!
Thank you for choosing Al Manzel Hotel Apartments - Abu Dhabi.
We look forward to welcoming you back on your next visit again.
Regards,
Reservation Team
6/10 Okay
Verified traveler
Business traveler
Mar 2, 2021
The hotel is average. The breakfast is bad. The parking is not available
Verified traveler
Stayed 3 nights in Feb 2021
Response from Reservation Team on Mar 21, 2021
Dear Sir / Madam,
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
We look forward to welcoming you back on your next visit again.
What an horrible place to stay! The check-in took no less than 45min because they were not able to find a room with a window that closes (the property is really old and seemed to have been poorly maintained). The room was noisy with AC noise all night/day long. The staff was not really able to help much about the issues and they would not even answer the phone when calling from the room. You have to pay an extra to park your car and wait for a while in the morning to pick it up. That was a real disaster for me to stay at this hotel and I would recommend travelers to choose other options within the same price range / area.
Verified traveler
Stayed 3 nights in Feb 2021
Response from Reservation Team on Mar 21, 2021
Dear Mada / Sir,
Greetings!
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
The listed feedbacks during your last stay will be taken into high attention and assure to take an action by our concern head of departments immediately.
We look forward to welcoming you back on your next visit again.
Dear Sir / Madam,
Greetings!
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
We look forward to welcoming you back on your next visit again.
Dear Sir / Madam, Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi. We look forward to welcoming you back on your next visit again. Thank you and kind regards, Reservation team
Dear Sir / Madam, Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi. We look forward to welcoming you back on your next visit again.
Thank you and kind regards,
Reservation team
A good hotel apartment for a short trip to Abu Dhabi.
Verified traveler
Stayed 1 night in Oct 2020
Response from Reservation Team on Oct 27, 2020
Dear Sir / Madam,
Thank you for always choosing Al Manzel Hotel Apartments as your home to stay while you are in Abu Dhabi.
We look forward to welcoming you back on your next visit again.
Dear Valued Al Manzel Guest; Mr.Mohammad,Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon. Kind regards, Christopher Olives Reservation Department
The staff during check in were very kind and please to deal with. They are always very helpful and good about answering any inquiries.
Joe
Stayed 1 night in Jul 2020
Response from Reservation Team on Jul 9, 2020
Dear Valued Al Manzel Guest; Mr.Joe,
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon. Kind regards, Reservation Department
Free upgrade. Clean, neat modern accommodation. In city center
CK
Stayed 1 night in May 2020
Response from Reservation Team on May 13, 2020
ear Valued Al Manzel Guest; CK,Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon. Kind regards, Reservation Department
Dear Valued Al Manzel Guest; Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon. Kind regards, Christopher Olives Reservation Department
8/10 Good
Verified traveler
Traveled with family
Jan 12, 2020
Liked: Cleanliness, staff & service, room comfort
Verified traveler
Stayed 2 nights in Dec 2019
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest;
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. .
Our team are looking forward to welcoming you again soon.
Kind regards, Christopher Olives Reservation Department
10/10 Excellent
Verified traveler
Traveled with family and small children, Traveled with family
Bed was very confortable. very clean apartment. staff very helpful.
Verified traveler
Stayed 1 night in Jan 2020
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest;
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon.
Kind regards, Christopher Olives Reservation Department
10/10 Excellent
Dinesh, Abu Dhabi
Traveled with family
Dec 26, 2019
Everything was perfect and well maintained. Very spacious.
Dinesh
Stayed 3 nights in Dec 2019
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest; Mr. Dinesh,
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. .
Our team are looking forward to welcoming you again soon.
Kind regards, Christopher Olives Reservation Department
I felt at home all through my stay
From receptionist to house keepers everything was perfect
But rates for customers staying for a longer period
Should be considered and given some fair discount
Charles
Stayed 2 nights in Dec 2019
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest; Mr. Charles,
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon.
Kind regards, Christopher Olives Reservation Department
Was in a good location with some supermarkets/shops nearby. Easy to get a Taxi to wherever you needed to go. Room was large and spacious and we were lucky enough to be upgraded. Although decor isn’t as plush as some of the newer hotels, all was very clean and room was serviced daily. We tried the onsite restaurant which was very good and very reasonably priced, with very helpful staff. Would definitely stay here again. All staff wanted to help you.
Verified traveler
Stayed 7 nights in Nov 2019
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest;
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon.
Kind regards, Christopher Olives Reservation Department
6/10 Okay
Verified traveler
Business traveler
Dec 2, 2019
Liked: Cleanliness, staff & service
In general nice hotel but very expensive comparing to hotel
Verified traveler
Stayed 1 night in Nov 2019
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest;
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. .
Our team are looking forward to welcoming you again soon. Kind regards, Christopher Olives Reservation Department
Response from Christopher Olives- Reservation Team on Nov 16, 2019
Dear Valued Al ManzelGuest;
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon. Kind regards, Christopher Olives Reservation Department
8/10 Good
gael
Nov 4, 2019
gael
Stayed 8 nights in Oct 2019
Response from Christopher Olives- Reservation Team on Feb 26, 2020
Dear Valued Al ManzelGuest; Emmanuel,
Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. . Our team are looking forward to welcoming you again soon.
Kind regards, Christopher Olives Reservation Department
The hotel location was good as it was walking distance to the Abu Dhabi Mall. The deluxe suite had a kitchenette which was convenient. The room size was comfortable accommodating an extra single bed for our daughter. The bathroom was really small. The bathroom door would hit the knee of the person using the toilet. The shower area was small too. The hotel provided a big bottle of water everyday and ice was provided when needed. The front desk personnel were helpful. Overall stay was OK..
Marie Jacqueline
Stayed 8 nights in Aug 2019
Response from Christopher Olives- Reservation Team on Sep 2, 2019
Dear Valued Al Manzel Guest; Ms. Marie Jacqueline, Thank you very much for your kind review and feedback during your stay in Al Manzel Hotel Apartment. We welcome your highlighted points and trust to work on those. Our team are looking forward to welcoming you again soon. Kind regards, Reservation Deapartment
Dear Valued Al Manzel Guest' Ms. Dina,
Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment.
We are happy to have you here and looking forward to welcoming you again soon.
Kind regards,
Christopher Olives, Reservation Team
It was a satisfactory stay. Bed was comfy and overall the room was ample. The only flaw was the WiFi service, which was unstable and had high latency. The food in the hotel is well worth its price.
Verified traveler
Stayed 2 nights in Jul 2019
Response from Reservation Team on Jul 28, 2019
Dear Valued Al Manzel Guest' Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Christopher Olives, Reservation Team
Was clean and in a quiet location. Easy walking distance to local mall. Taxis available at the front door.
Verified traveler
Stayed 4 nights in Jul 2019
Response from Reservation Team on Jul 28, 2019
Dear Valued Al Manzel Guest' Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Christopher Olives, Reservation Team
Dear Valued Al Manzel Guest; Ms. Shirley,Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
Dear Valued Al Manzel Guest; Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
We loved the space, everything was really clean. The bed was very large and comfortable. Bathroom very small. Location absolutely perfect!
Verified traveler
Stayed 2 nights in Apr 2019
Response from Reservation Team on May 2, 2019
Dear Valued Al Manzel Guest; Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
Service provided and friendly staff. Each person met was a pleasure to deal with.
Marcus
Stayed 3 nights in Apr 2019
Response from Reservation Team on Apr 24, 2019
Dear Valued Al Manzel Guest; Mr. Marcus,Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
6/10 Okay
Karthik Sekar
Apr 22, 2019
Karthik Sekar
Stayed 2 nights in Apr 2019
Response from Reservation Team on Apr 24, 2019
Dear Valued Al Manzel Guest; Mr.Karthik,Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
Clean hotel. Room well equipped with everything you need. Staff is professional and really will make your stay nice and smooth. Beautiful furniture. Good room space.the area around the hotel is well served and you can find a good variety of everything you want including restaurants, supermarkets, etc. I would like to use this hotel again.
Verified traveler
Stayed 3 nights in Mar 2019
Response from Reservation Team on Mar 30, 2019
Dear Valued Al Manzel Guest;Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
Hotel accommodations and ease of access to other areas.
Verified traveler
Stayed 3 nights in Mar 2019
Response from Reservation Team on Mar 26, 2019
Dear Valued Al Manzel Guest; Thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation team
I was looking for a hotel that could fit our family of 4 in one room. This hotel was perfect. There was a bedroom plus a twin bed in the living room, plus they brought in another twin bed for us. We cooked breakfast everyday in the kitchen. There are several supermarkets and a pharmacy within steps of the hotel. The internet was good. They had limited parking so we had to valet everyday but it worked out fine. We were very satisfied.
Karen
Stayed 9 nights in Mar 2019
Response from Reservation Team on Mar 25, 2019
Dear Valued Al Manzel Guest; Ms.Karen, thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
Al Manzel was the perfect spot to stay while in Abu Dhabi. We were there aabout a week and I can't think of anything negative to say about either the facility or the staff. We added the buffet breakfast to our reservation and loved the convenience, the large variety of foods offered, and the excellent wait staff. Our rooms were spacious, well appointed, and taken care of daily. Reception staff were always ready to help with advice or needed information. Truly an excellent experience!
MaryL
Stayed 8 nights in Mar 2019
Response from Reservation Team on Mar 25, 2019
Dear Valued Al Manzel Guest; Ms.MaryL thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Reservation Team
like the place good location close to Abu Dhabi mall and Big bus stop many restaurants in the area
Verified traveler
Stayed 1 night in Mar 2019
Response from Reservation Team on Mar 21, 2019
Dear Our Valued Guest,
Thank you for your kind feedback.
We look forward to welcoming you back again here in our Al Manzel Hotel -Apartments on your next visit.
Kind regards,
Reservation Team
Al Manzel has the most comfortable atmosphere; I loved the pool, sauna, and hospitality. The staff is great, management is awesome..
Recommend to anyone looking for a great location, customer service, and a wonderful room / stay.
Dianna
Stayed 7 nights in Mar 2019
Response from Reservation team on Mar 16, 2019
Dear Valued Al Manzel Guest; Ms. Dianna, thank you very much for your kind review and your stay in Al Manzel Hotel Apartment. You are always most welcome and we are looking forward to welcoming you again soon. Kind regards, Tunay Dogan - General Manager