Ratings based on 710 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted May 25, 2017
Hotel by the beach Shame the hotel doesn't provide free water by the pool with the heat as their competitors Limited to one coffee order on your paid breakfast buffet
Comment from Hotel Management
May 28, 2017 by Eleni Tsolakou , Hotel Management
Dear Expedia Member, Thank you for taking the time to comment on our facilities and services by completing our online guest satisfaction survey. We are delighted to know that we were able to meet your requirements and provide you an enjoyable stay with us. Thank you as well for highlighting our convenient location and beach facility. On the other hand, please be informed that we do provide complimentary water in The Beach Club facility and you may approach our attendants for assistance. Your comment about the breakfast has been noted, however please be informed that our buffet includes water, chilled juices, coffee and tea. Once again, we thank you for your time and look forward to welcoming you back to the Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Eleni Tsolakou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Quiet, clean with professional staff, a great experience.
Comment from Hotel Management
May 17, 2017 by Eleni Tsolakou , Hotel Management
Dear Expedia Member, Thank you for staying with us and sharing your feedback on this platform. I am delighted to know that we exceeded your expectations and provided you a great experience. Your compliments on our ambiance, cleanliness and colleagues' hospitality are truly appreciated. It will be our pleasure welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Porto Alegre, RS, Brazil

Nice place with private beach and pool.

Posted May 16, 2017
Pros: Location, cleanliness, nice mixture of local and western, good internet.
Cons: Nothing for me
Location: Was on a business trip so I did not wander around much. Close to Marina mall, Emirates palace and presidential palace.
The hotel is part of a high end housing complex. Mixture of European, American and Gulf guest. Nice little beach with cordoned off swimming area. Also, a very nice pool for adults and kids. Breakfast is great. Hotel staff very helpful and always trying to please. At the entrance Arabian coffee and dates. A very nice place.
Comment from Hotel Management
May 17, 2017 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Thank you very much for your positive feedback and we are delighted to receive such motivating comments about our hotel. I am exceptionally heartened to hear that your stay with us was truly beyond expectations. Thank you for your compliments on our location, cleanliness, location, breakfast, pool and beach facilities, and colleagues’ hospitality. Once again, thank you for sharing your experience with us and I certainly cannot wait to welcome you back to the Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Bratislava, Slovakia

Posted Apr 30, 2017
Pros: personal prepare to help you any time....
Cons: it will be hard to keep it on this levep in today competition, but I am sure you are able to manage it
Great hotel, great personal, nice to spend the time there....always remember me great time....
Comment from Hotel Management
May 1, 2017 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Thank you for taking the posting your review of the Khalidiya Palace Rayhaan by Rotana on this platform. Here at Khalidiya Palace Rayhaan by Rotana, we take great pleasure in not just providing exemplary facilities but as well as in ensuring that our service comes from the heart. It’s great to know when our valued guests such as yourself recognize this. We look forward to welcoming you back to the hotel soon for another memorable stay with us. Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Posted Apr 25, 2017
Pros: Nothing
Cons: maybe a little more European food
Location: a taxi was always available to take out when required, the grate Mosque was very impressive.
I had a partner who was unable to walk due to the flight, as many years ago he broke his back in two places. All the staff were very helpful and made our stay very relaxing!! Thank you every one
Comment from Hotel Management
May 1, 2017 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Thank you for sharing your excellent feedback on this platform. We are pleased to read that you enjoyed your stay with us and thank you for acknowledging our effort in ensuring you have a relaxing stay with us. The entire team highly appreciates your flattering comment. It would always be our pleasure to welcome you back to the Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager
3 out of 5
by A verified traveler from Dubai

It is a four star hotel by UAE standards

Posted Apr 21, 2017
We were expecting a five star hotel treatment. We arrived and waited for over 20minutes to check in even though there was only two people ahead of us. Then, the supposed front desk manager gave us major attitude and smirky faces. We asked to see the general manager and she was much kinder and took care of us. The hotel is not five stars by any means. The food and service is definitely like a four star hotel. Maybe in another country, it would be considered five stars but not in UAE.
Comment from Hotel Management
May 3, 2017 by ELENI TSOLAKOU, Hotel Management
Dear Expedia Member, It was my pleasure to have assisted you during your stay and I am glad that your concern was resolved to your satisfaction. I would like to apologize for the delay you encountered upon check-in. Moreover, I would like to assure you that it is certainly not the intention of our colleague to offend you in any way and meeting our guests’ expectation is always our main priority. Rest assured that your constructive comments have been addressed. I look forward to welcoming you back to the Khalidiya Palace Rayhaan by Rotana. Please do not hesitate to contact me anytime if I could be of further assistance during your future visits. Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from moscow

Beautiful beach hotel in city

Posted Apr 17, 2017
This is one of the few affordable city hotels in Abu Dhabi with a beautiful beach. In addition to this, rooms with modern equipment and professional staff
Comment from Hotel Management
Apr 18, 2017 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Thank you for sharing your wonderful feedback regarding your recent stay with us on Expedia. We are glad to note that we were able to exceed your expectations and provide you a wonderful stay with us. Your positive comments about our beach, rooms and colleagues’ hospitality are truly appreciated. We look forward to welcoming you back to the Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wolvey

A great hotel!

Posted Apr 16, 2017
A great hotel, ideally located with good facilities and awesome staff
Comment from Hotel Management
Apr 17, 2017 by Eleni Tsolakou, Hotel Management
Dear Expedia Member, Warmest greetings from the Khalidiya Palace Rayhaan by Rotana. It is with delight to know that we were able to exceed your expectations and thank you for emphasizing on our ideal location, good facilities and excellent colleagues' hospitality. Your wonderful feedback has been passed on to the team. It will be our pleasure welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager
3 out of 5
by A verified traveler

Great pool, poor breakfast

Posted Mar 19, 2017 on Hotels
Good stay, hotel facilities are very good. Breakfast was very disappointing, poor food quality and layout also very small selection for hotel this price. I've stayed on two nearby hotels with a much better quality .
Comment from Hotel Management
Mar 21, 2017 by General Manager, Hotel Management
Dear Hotels.com Member, Thank you for sharing your review following your recent stay with us. We are delighted to know your overall experience was satisfactory in general. Your comments about the breakfast have been taken into consideration, nevertheless we would like to know more details as we do offer a vast variety of starters, main courses, live cooking, salad buffet, dessert buffet, etc. Thank you once again for your feedback and we look forward to welcoming you back in the Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Eleni Tsolakou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait, Kuwait

Nice hotel close to local sites

Posted Mar 1, 2017
Hotel was situated in a very good place. We were able to reach the local sites with minutes to 15/20 minutes by taxi. Staff was great...the view from our room was breathtaking.
Comment from Hotel Management
Mar 2, 2017 by Eleni Tsolakou, Hotel Management
Dear Expedia member, Thank you for staying with us and sharing your positive feedback on this platform. We are pleased to receive your flattering comments about our convenient location, colleagues’ excellent service and the amazing view from our room. It will be our pleasure welcoming you back in the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager