Indoor pool, 3 outdoor pools, sun loungers

Reviews of The St. Regis Saadiyat Island Resort, Abu Dhabi

5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 458 reviews" "
Rating 8 - Good. 86 out of 458 reviews" "
Rating 6 - Okay. 19 out of 458 reviews" "
Rating 4 - Poor. 9 out of 458 reviews" "
Rating 2 - Terrible. 6 out of 458 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

bas

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff, rooms adn breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and staff with excellent restaurants and facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, gardens are magic and are well taken care of.
Stayed 9 nights in Sep 2023

10/10 Excellent

Saveet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent 9 night stay at The St. Regis Saadiyat Island Resort in Abu Dhabi was nothing short of exceptional. From the moment I arrived, I was greeted with unparalleled hospitality, exceptional service, and unforgettable culinary experiences that left me thoroughly impressed. I was upgraded kindly to the sea view room and it was lovely. The butler and housekeeping team are exceptional. One of the highlights of my stay was the outstanding breakfast experience which finishes at 1pm. Which meant my fam could have a proper lie in! The morning ambiance was set perfectly, with beautiful views and a welcoming atmosphere. The full team including Chef Lalit Singh and Waseem were always ready to cater to my families needs with a genuine smile. The beach is natural at the St Regis which is a big plus! Their are also 4 pools to choose from and the pool staff including Kamal and Akhil were very attentive. Unfortunately the outdoor wet area at the kids club was under refurbishment but I can foresee younger kids loving this area once completed. Overall if your looking for a prestigious property, calm ambiance and attentive staff. This is the place.
Stayed 9 nights in Aug 2023

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation for a relaxed weekend.
Exceeds expectations in every aspect. Right from the start, check in went amazing thanks a million Sana! The room is unbelievably specious beautiful and luxurious. The breakfast more like a full brunch. We had an amazing dinner at "Sontaya" amazing quality and service thank you Ayla and team. Overall the service at this hotel is at another level even when sitting at the pool you get ice bucket wih water and ice cream! And last, the hotel has an amazing beach not to miss.
Stayed 1 night in Jul 2023

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mr M O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely stay!
Stayed 1 night in Jul 2023

10/10 Excellent

Salman

Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at the property for a one-week vacation with a toddler. The beach is nice and not too crowded (but a bit hot in mid May). We spent a lot of time at the main pool and the kids club. The staff were all courteous, friendly and a pleasure to work with. The kids club is well appointed with different sections that cater to different age groups (our toddler spent a lot of time next to the brio train play area). During the weekend locals like to visit the property with a day-pass and it was nice to see the kiddie pool at the kids club filled with fun and laughter. Some local kids (and hotel guests) were very rude to the staff and disregarded the safety warnings. The kids club manager handled it with grace but it may be a good idea to keep a watchful eye on the weekend pool area for the safety of your own kid(s) since there could be kids that walk all over their parents and other adults (and somehow get to checked into the kids club by themselves). Special thanks to lifeguard Sajith who kept the little ones safe with a great sense of humor, pool staff Kamal, Nirmal and Islom who consistently went above and beyond to make our time by the main pool enjoyable. Thank you and we hope to be back again soon!
Stayed 5 nights in May 2023

10/10 Excellent

Alok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis is a high end luxurious experience in resort hospitality. It is fantastic for families - sun, sand, sea, pools and kids clubs. The food will tantalise everyone's tastebuds, have no doubt! The staff are exceptionally helpful, friendly and appear sincere in wanting to make your stay a perfect one. No request is too much and they cannot do enough for you. If you want to have first hand experience of what an exemplar in hospitality is, come here. We would like to thank the staff we can remember, but there were too many to mention: Murtaza (our butler), Sarita, Anit, Elena, Matthew, Zia and sorry for those whose names we cannot recall. Thank you so much for catering for all our needs. We will be coming again!
Stayed 6 nights in Apr 2023

10/10 Excellent

Anish

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and impeccable service.
Stayed 6 nights in Feb 2023

10/10 Excellent

Vieru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in saadiyat!
Superb hotel
Stayed 5 nights in Feb 2023

6/10 Okay

Susan, wellesley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is set on Saadiyat island which is outside of central Dubai. It is near to The Louvre and a few other sites.It is close to the beach and is in an area you could take a walk. There is a grocery store very close by. The food at the hotel was very expensive, comparable to what you would pay at a 5 star New York City Hotel. You do not have to pay those kind of prices in Dubai. Also, as an older person, I spent time in my room. Staff was constantly knocking on the door….to clear a tray, to check the mini bar, to see if I needed something, and more. I found this so disruptive to my stay. Also, I could not Check-in until 45 minutes past the check in time. I would not stay there again.
Stayed 4 nights in Jan 2023

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Dima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with attention to detail. The sandy beach and turquoise water
Stayed 1 night in Oct 2022

10/10 Excellent

ayoub

Stayed 2 nights in Aug 2022

8/10 Good

Ron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect.
It is a very nice resort and we would love to give it a ten, however there are some service failures which should be remedied 1. Key cards fail 50 percent of the time. It is no fun to be lockedout after a swim, shivering in the icy hallways and then having to appear half naked on the reception to get a replacement key. Happened at least 5 tines during each stay. There is NO EXCUSE for this. (we were given various: the cards were too close to a phone - nope, the cards were timed out - at 10 am?, etc etc) 2. The welcome fruit basket is for decoration purposes only, most fruit is either unripe, or dried out (mandarins) or brown inside (plums). The good fruit is readily available in Abu Dhabi, again, there is no excuse for that sort of "welcome" 3. fridges in both rooms weren't working. In fact, they kept our water WARMER. the rest was excellent: the pools the butler service the valet service The buffet is out of this world. .
Stayed 1 night in Jun 2022

10/10 Excellent

Gurkirpal Singh

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022

10/10 Excellent

soufiane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best staycations ever had in the UAE, and this thanks to the friendliness , and courtesy of staffs besides the top notch facilities of the resort, without forgetting the quality of food around the resort and especially the all day dining restaurant
Stayed 4 nights in May 2022

10/10 Excellent

Hany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent buffet for breakfast and dinner
Stayed 1 night in May 2022

10/10 Excellent

majd

Stayed 1 night in May 2022

6/10 Okay

Moez

Stayed 2 nights in May 2022

10/10 Excellent

Rishi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 4 nights in Apr 2022

6/10 Okay

Sofia

Traveled with family
Liked: Cleanliness, staff & service
The hotel overall is nice but it’s a very big hotel and pool and beach are quite far from rooms. Family friendly, full of kids everywhere. Breakfast is great, but other than that, it feels like a 4 stars hotel compared with other 5 stars in Abu Dhabi and Dubai.
Stayed 1 night in Apr 2022

8/10 Good

Danish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Best resort in Abu Dhabi and on Sadiyat Island
Stayed 3 nights in Mar 2022

10/10 Excellent

Mahmood

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff. Rooms were clean and elegant. Overall great facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Rehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with good location and excellent service
Stayed 5 nights in Mar 2022

10/10 Excellent

samir

Liked: Cleanliness, staff & service, room comfort
Great but beware of falling!
Outstanding hotel but bathrooms floors are VERY slippery especially that the showers are badly designed with water splashing out. They should at the minimum put signs to inform their clients of this serious design problem.
Stayed 2 nights in Mar 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in every way
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Truly a wonderful, relaxing holiday. The team at the St Regis were absolutely excellent, especially Sumar and Sarita. Thank you so much!
Stayed 3 nights in Mar 2022

10/10 Excellent

Keri

Stayed 3 nights in Feb 2022

10/10 Excellent

Charoula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Friendly staff and very helpful.
Stayed 4 nights in Feb 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Resort
Fantastic resort. Upgraded to a sea view - beautiful room with great balcony. All the staff were wonderful and friendly. Great pools and beach. Fresh fruit every day and the occasional treat from the butler - chocolate, figs, berries. Extended our stay from 3 to 9 nights. Restaurants are great but expensive by North American standards. There’s a small Spinney’s grocery on-site with everything you’d need. Also a liquor store but it’s difficult to find - ask.
Stayed 5 nights in Feb 2022

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome Stay
A wonderful hotel and a fabulous stay. The staff are amazing and the location is absolutely stunning. Food was so tasty and the room was huge. A fab visit!
Stayed 1 night in Feb 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities and very friendly helpful staff who made it a really wonderful stay
Stayed 6 nights in Feb 2022

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but. The deposit???
Amazing. Will return. Only issue I had was a deposit of 1k. That’s crazy. Was only there for 3 nights. I can see a few hundred not the cost of the stay.
Stayed 3 nights in Feb 2022

10/10 Excellent

Abderraouf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing experience at St Regis Saadiyat. Great food, great services, great beach and pools, great room and amenties. Good family destination
Stayed 1 night in Dec 2021

10/10 Excellent

Lena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was stunning. The staff were amazing. And the food delicious (brunch at Buddha Bar! Lobster curry at Sontaya! Tea in the Drawing Room!) This is a place where we would definitely return. Some small suggestions: our Nespresso machine had issues and was not replaced as promised, we expected some beach toys or beach bag (as we often find at beach oriented properties of this caliber), and there wasn’t really a charging dock for technology (my iPhone got really hot using the one clock with ports). Also an environmental note: there were single use individual plastic bottles everywhere. Even just moving to refillable glass bottles in the room would be a notable step in the right direction. Nonetheless, the staff and the location truly made this holiday special for our family and we highly recommend it.
Stayed 4 nights in Dec 2021

2/10 Terrible

G. I.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Give this hotel a miss
Possibly the worst customer service ever. From waiters not bringing the correct order, and then having breakfast cleared from our table while still eating. We went out at 9am one day, returning at 5pm, and our room had not been serviced. We needed a doctor one evening, but the hotel refused any help. We finally had enough when woken on the Friday morning by the television coming on automatically at full power at 04.50 am. Definitely give this hotel a miss
Stayed 4 nights in Dec 2021

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2021

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Amine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2021

4/10 Poor

Hany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in employee was not friendly and couldn’t even help me to add my Marriott Bonvoy points
Stayed 2 nights in Nov 2021

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and great hotel
A wonderful and beautiful resort, the check-in and check-out procedures were easy, the staff were wonderful and the service was excellent. There are several wonderful swimming pools, the beach is beautiful and clean, the breakfast was varied and delicious, I wish there was a valet parking service. Thank you all and especially Paula Estavillo for being so kind while arranging the booking.
Stayed 2 nights in Nov 2021

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel. I was traveling on my own and got upgraded to a suite. I only wish i could have spent more time enjoying the facilities and the beach, but had a busy schedule.
Stayed 4 nights in Oct 2021

10/10 Excellent

Alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacations for families
Great hotel, great service, Fatima is the best looking after the amenities and events are perfect. The concierge was really helpful, and Sarita made a special occasion for our kids. Budda Bar has a great location and ambiance, the food is really tasty and fresh! our waitress made a great night for us with top service
Stayed 3 nights in Oct 2021

10/10 Excellent

SUNEETH RAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a staycation with the family !!
Stayed 3 nights in Aug 2021