My experience at Yes Island Rotano Hotel was a tale of two extremes. The suite on the first night was a haven of cleanliness and amenities, but the regular room on the second night painted a different picture. Alarming bedbug levels on the sheets left us perched uncomfortably on top, and the lack of amenities and a malfunctioning shower in the regular room were disappointing.
The staff's attempt to upsell without thorough explanations and the manager's attempt to charge a premium for a Formula 1 weekend left a bitter taste. While breakfast was enjoyable, dinner was lackluster, and the price charged was exorbitant. The gym, though in a separate building, lacked upkeep, and the kids zone, while good, had limited gaming options, restricting any chance of multiplayer fun.
The bakery items were a letdown, given their low quality compared to their hefty price tags. Even the smoothies, made from frozen fruit packages, demanded a premium that one would expect for fresh fruit. Yes Island Rotano Hotel seemed to embody inconsistency and questionable value throughout my stay.