Nice experience, no high expectations but pleasant stay.
Posted Mar 31, 2013 on Orbitz
First trip to Acapulco, so didn't knew what to expect, only what I reviewed online from previous clients.
For starters, the hotel is about an hour drive from the airport (during non-peak hours), located on a nice friendly, calm area, no discos, bars nearby, but there's plenty of VW beetle cabs that can take you anywhere for an extremely low fare rate.
Rooms are just basic, no top notch, but it worked just great for me, the balcony had a perfect day or night ocean view to where the yacht area is.
Several pools, not so crowded, but what I loved was the private sea pools, I would've stayed there all day.
I might have expected more attention from the staff but it was ok, most of them where very polite and helpful, maybe I wanted to be pampered from the minute I entered the hotel.
One thing that might upset new visitors, the hotel is kind of a temporary location for federal police. Lots of armed officers are hosted at the facilities, didn't bothered me at all, I even felt more "secure", but that's just my opinion.
In general, It's a very nice hotel, I would dare to say it's more family oriented. I would come back if I get an opportunity, no doubt, more pros than cons, but then again I'm very versatile.