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Room type

Balcony

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Balcony with two double beds

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Corner suites

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Pool Villas

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelRomantic Acapulco resort in Puerto Marques with 5 restaurants

VIP Room Upgrades & More

Location

Located in Puerto Marques, this spa resort is 0.3 mi (0.4 km) from Capilla Del Atardecer and 2.8 mi (4.5 km) from Chapel of Peace. Bahia de Puerto Marques and Playa Revolcadero are also within 6 mi (10 km).

Resort Features

5 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Room Amenities

All 44 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as Egyptian cotton sheets and premium bedding. Free WiFi and balconies are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Encanto Acapulco features an outdoor pool and a health club. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. This business-friendly resort also offers a children's pool, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Children's club (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Concierge services 
  • Conference center 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 2 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 2 
  • Number of floors - 5 
  • Number of restaurants - 5 
  • Outdoor pool 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities (surcharge) 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 44 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2009 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Bathrobes 
  • Climate control 
  • Free toiletries 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower only 
  • Slippers 
  • Turndown service 
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Where to Eat

Encanto Acapulco has 5 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Snorkeling nearby 
  • Bicycle rentals nearby 
  • Skydiving nearby 
  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Water skiing nearby 
  • Sailing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Playground on site 
  • Boat tours nearby 
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Spa Services

Mar Abierto has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Number of treatment rooms 8 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 11 PM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • This property does not allow children.
  • Kids stay free! One child under 5 years old stays free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

No rollaway/extra beds available

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Fees

You'll be asked to pay the following charges at the hotel:
  • Resort fee: USD 25.00 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room bottled water
  • Valet parking
  • Housekeeping/cleaning fees/gratuities
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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