Ratings based on 917 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Hotel close to the beach

Posted Jun 13, 2017
This hotel is on the middle of Acapulco shore, walking distance to entertainment and dinning, beautiful views and nice conditions. Beach is not good for kids or people who doesn't know how to swim because waves are very strong, but you can pay a taxi and go to a more calm beaches or just enjoy taking the sun and relaxing, expect many local vendors offering their goods in the beach.
Comment from Hotel Management
Jun 14, 2017 by General Manager, Hotel Management
Dear Sonia: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotel great access to beach, lovely pool

Posted May 6, 2017
Hotel is centrally located & family oriented.-Hotel offers a variety of services & amenities has large pool, kid pool & easy access to beach . A favorite with families from region. Extremely polite staff. Most rooms have wonderful views of the bay
Comment from Hotel Management
May 8, 2017 by General Manager, Hotel Management
Dear Ang: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel an exceptional customer service.

Posted Apr 17, 2017
Pros: Staff hospitality, cleanliness, and comfort
Cons: Better sound proof windows in the hotel.
We were very impressed with the staff hospitality and hotel amenities. This hotel is very kid friendly and appropriate We will most definitely stay at Fiesta Americana again.
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Great view close to everything

Posted Mar 27, 2017
Great place for family walking distance friendly beautiful place
Comment from Hotel Management
Mar 27, 2017 by General Manager, Hotel Management
Dear Ms. Julie Rowe: Thank you so much for taking the time and share your wonderful experience during your past stay at this, your second home in Acapulco. We are very glad that you enjoyed your visit this time in Fiesta Americana Villas Acapulco and thank you for your wonderful comments I will gladly inform our hotel team. We will be looking forward to have you with us as our guest again in a near future. Very sincerely, Alejandro Dominguez Aveleyra General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brighton, UK

Acapulco

Posted Mar 19, 2017
Pros: Friendly, good staff, good facilities
Location: Central to coast and easy to get to divers.
Traveled to see divers and city and coastal resort
Comment from Hotel Management
Mar 22, 2017 by General Manager, Hotel Management
Dear Ricard: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Super clean, very profesional personal

Posted Mar 17, 2017
There is a lot great things to say about this fantastic hotel. I highly recommend it. Very clean and you feel very welcome. Very safe to stay. A friend recommended it. I was impressed with all. Great job guys! I'm planing to take my hole family soon!
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

The Perfect Hotel for Us

Posted Mar 16, 2017 on Orbitz
We have been staying at the Fiesta Americana each year for 23 years. It has been the perfect hotel for us, and the friends who have joined us from time to time also agree. The views from any room in the hotel are spectacular. The location is perfect. We can be on the beach or enjoy the pool, or we can walk or take a short bus or taxi ride to enjoy all that Acapulco has to offer -- unlike in the hotels in the Diamonte area, where you are sequestered in your own hotel. It's great to be among American, Canadian, and Mexican tourists, many with their children. Those who are anxious about security issues should feel very safe in this hotel. The staff always has been attentive and helpful. We plan to return next year.
5 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Great hotel and staff.

Posted Mar 10, 2017 on Orbitz
This hotel is in the center of the bay, and close to many restaurants and shopping. The sound of the ocean from the rooms is very calming. The staff is very friendly and professional. I can't thank them enough for their help with a medical issue I had during my stay.
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Dear Corey: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Amazing hotel with Amazing staff!

Posted Mar 9, 2017
Pros: Everything!!!
Cons: Nothing! I honestly can't think of anything.....
Location: Central location in the middle of the Golden Zone, loads of restaurants nearby, local bus at doorstep, Starbucks downstairs, beach downstairs etc...
This hotel goes above and beyond every time we stay there. They are the only option we consider on our yearly trips to Acapulco. All the staff, from the lovely Guest Service Manager Brenda Santos Estrada to our sweet lady that cleaned our room daily to the security staff and front desk staff, are all so professional and sweet and make you feel like you are at a home away from home. It was my birthday as well and they went out of their way several times throughout the day to make me feel special. Rooms are gorgeous and clean and there is no better view you can hope for. Their free wifi is awesome, the room service is great, if there is anything that needs repairing they are on top of it immediately, the gym and laundry facilities are awesome, I honestly can't say enough good things. I literally cry when I have to leave to come home lol. Posadas should be very proud of their Acapulco location as its amazing!
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Dear Rose: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager Fiesta Americana Villas Acapulco
5 out of 5
by Barbara

Posted Mar 9, 2017 on Hotels
Very nice hotel. I would go back. Price was good. Staff very friendly and helpful. Only criticism was the stairs down to the beach. However, pools were great.
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Dear Barbara: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel