Amazing hotel with Amazing staff!
Posted Mar 9, 2017
This hotel goes above and beyond every time we stay there. They are the only option we consider on our yearly trips to Acapulco. All the staff, from the lovely Guest Service Manager Brenda Santos Estrada to our sweet lady that cleaned our room daily to the security staff and front desk staff, are all so professional and sweet and make you feel like you are at a home away from home. It was my birthday as well and they went out of their way several times throughout the day to make me feel special. Rooms are gorgeous and clean and there is no better view you can hope for. Their free wifi is awesome, the room service is great, if there is anything that needs repairing they are on top of it immediately, the gym and laundry facilities are awesome, I honestly can't say enough good things. I literally cry when I have to leave to come home lol. Posadas should be very proud of their Acapulco location as its amazing!
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort.
I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team.
We will look forward to see you back in Acapulco, or in other of our many other hotel destinations.
Alejandro Dominguez Aveleyra
Fiesta Americana Villas Acapulco