Get an overview of this hotelBeach resort with postcard views of Acapulco Bay

Popular property highlights

Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

On the beach

Gardens and umbrella-dotted sundecks surround this hotel facing Acapulco Bay; inside, the hotel offers an Orthodox synagogue, Mikveh Tevila, Shabbat elevator, and kosher restaurant.

Pools and palapas

In addition to the fitness and business center, there are two swimming pools on site.

Rooms with views

Air-conditioned accommodations offer furnished balconies with partial views of Acapulco Bay. All guestrooms offer private balconies, furnished with chairs and cocktail tables.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Lobby
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Grand Hotel Acapulco offers a rock-waterfall garden, orthodox synagogue, Mikveh Tevila (immersion pool), and a special Shabbat (Sabbath) elevator. An open-air, poolside restaurant serves kosher cuisine December through February for lunch, and dinner, with a Shabbat dinner on Friday nights and a Shabbat brunch on Saturdays. Breakfast is also available. Catholic Mass is offered on Sundays during busier seasons.

A fitness center is equipped with cardio machines and free weights. A beauty shop offers waxing and hair/nail care.

Other amenities include a business center with computer stations and high-speed Internet access. Complimentary WiFi is also available in public areas.

An area shuttle is available (surcharge).

The hotel purifies its water. It does not allow pets.

  • Number of outdoor pools - 2 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Beach cabanas (surcharge) 
  • Tours/ticket assistance 
  • Meeting rooms 9 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Concierge services 
  • Laundry facilities 
  • Total number of rooms - 573 
  • Television in common areas 
  • Number of floors - 23 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Private bathroom 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • In-room safe 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Free toiletries 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • Premium TV channels 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Zapata, Villa, y Compañia - Casual restaurant/bar featuring photos of revolutionary generals Emiliano Zapata and Pancho Villa. Mexican cuisine includes traditional selections and seafood such as lobster and shrimp. Meals for two grilled over charcoal at table. Specialty of meter-long (39-inch) beef tenderloin for two. Televisions. Game room with pool tables. Live dance music some nights. Dinner only, plus pozole party Thursday afternoons with live dance music.

El Pescador - Bayfront open-air restaurant serving burgers, salads, soups, appetizers, pizza, pasta, grilled items, and main courses such as sole with pine nut-coriander butter, sea bass with fried garlic and guajillo chile. Lunch and dinner.

El Pescador Bar - Open-air bar adjacent to El Pescador restaurant. Wrought-iron seating, sunset view.

La Ceiba - Air-conditioned, lobby-level restaurant serving a Mexican/American buffet and à la carte . À la carte lunch menu of appetizers, soups, salads, burgers, sandwiches, steak, fish, enchiladas, Indonesian nasi goreng, Chinese rice noodles. Lunch.

Lobby Bar - Lounge with cushioned seating, soft lighting, occasional piano music.

Nearby Things to Do

The hotel maintains a nine-hole municipal course (lighted for night play), 2.25 km (1.5 mi) away (surcharges apply).

On the hotel beachfront (as on many beaches around Acapulco Bay), independent operators rent out snorkeling gear, personal watercraft, and motor boats. They also arrange snorkeling, scuba-diving, glass-bottom-boat, and fishing excursions; parasailing flights, water skiing, and banana-boat rides.

Other popular activities include hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips. Acapulco also has four championship 18-hole golf courses, all located in the same area about 10 km (six miles) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 255 and MXN 300 for adults, MXN 155 and MXN 200 for children (approximately)
  • Self parking fee: MXN 100 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Acapulco Grand Hotel
  • Grand Acapulco
  • Grand Hotel Acapulco
  • Acapulco Grand Mayan
  • Grand Mayan Acapulco Hotel Acapulco
  • Grand Mayan Hotel Acapulco
  • Hyatt Regency Acapulco
  • Hyatt Acapulco

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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