Ratings based on 35 Verified Reviews

3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

On the beach, but no AC😕

Posted Dec 6, 2015
The hotel staff was very nice, especially the manager. There was no AC in my room and no TV. The bed was comfortable and the room was clean. The shower broke, and they fixed it quickly. The WiFi was eek and spotty. Good place to stasy to get away from technology. The beach was beautiful and the neighborhood seemed safe. Ernesto gave a tour of the lahgoon. He was very friendly and kind.
Comment from Hotel Management
Nov 21, 2016 by Mercadotecnia y relaciones públicas, Hotel Management
¡Hello and thank you for visiting baXar! we do have a couple of rooms with A/C, as for the TV, the concept of the hotel is to disconnect from everyday life and reconnect with nature :)
3 out of 5
by Yoav

Posted Aug 25, 2015 on Hotels
Their restaurant is good
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for visiting baXar! we welcome all your suggestions to improve our service. We hope you come back soon :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Texas

Birthday! !

Posted Feb 21, 2015
Pros: safe, beautiful Looks like pictures, on the ocean, amazing staff, very intimate. . Cons: staff does not speak English, look for Marteen, he speaks a little English, bathrooms need updating, nothing written in English, restaurant closes around 8-9, No more food or cocktail!! :(
2 out of 5
by A verified traveler from australia

acapulco is not woth the visit

Posted Oct 10, 2014
Location: nothing. all in long decline. do not stay in area
hotel fighting losing battle in a decaying area. nothing around but broken dreams.
3 out of 5
Recommended
for Everyone
by Gillidips from Channel Islands

A pretty hotel but in a bit of a tired condition

Posted Mar 6, 2014
Pros: location right on the beach, bright colours give it a bright, mexican feel, the pool as the powerfull waves make it difficult to cool down in the sea!
Cons: nothing specific just felt a bit tired
Location: Acapulco much too busy for us, so this location was nice by comparison, few restaurants nearby - had a great meal at Tres Marias, Clavadistas AMAZING!
We asked to be and were upgraded to a beach facing room after much delay as the receptionist couldn't work out how much more to charge us as we had booked and pre-paid for a standard room. The room was fine but the next door room was having the palapa roof stripped off and replaced which was fine but did mean we had guys working throughout the daytimes right next door to us. We therefore suggested we shouldn't have to pay for the upgrade and in the end this was agreed to! Food was ok, nice terrace, Great margaritas! Great beach with pounding (very loud!) waves. Overall we quite enjoyed it but suggest an update is due!
3 out of 5
Recommended
for Everyone
by A verified traveler from CDMX

Hotel lindo en playa tranquila

Posted Feb 3, 2017
El hotel es muy lindo, pero la cama fue terrible, dura y se sienten los resortes
Comment from Hotel Management
Feb 6, 2017 by Mercadotecnia y relaciones públicas, Hotel Management
Hola Rocío, antes que nada gracias por visitarnos y por tus comentarios, pues nos ayudan a mejorar nuestro servicio, ya fueron dirigidos a el area correspondiente y ten por seguro que serán tomados en cuenta, y que notarás la diferencia en tu próxima visita a baXar. Saludos
4 out of 5
Recommended
for Couples
by A verified traveler

excelente hotel para ir a relajarse

Posted Jan 1, 2017
Pros: Tranquilidad y servicio
Cons: Los ventiladores son muy potentes pero creo que todos los hoteles de playa deben de tener Aire acondicionado
Location: Es un lugar para ir a relajarse, ya que lo ùnico que se puede hacer en los alrededores en un paseo en Kayak.
Es una excelente opciòn para ir a relajarse y disfrutar de la playa
Comment from Hotel Management
Jan 5, 2017 by Mercadotecnia y relaciones públicas, Hotel Management
Hola! antes que nada muchas gracias por visitarnos. Te comentamos que también tenemos habitaciones con aire acondicionado disponibles. En cuanto a actividades también tenemos paddle board, paseos por la Laguna y Barra de Coyuca y clases de wakeboard :)
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable cerca de la playa conbuen servicio

Posted Nov 14, 2016
Buen hotel limpio con buen servicio lo único q le hace falta es aire acondicionado en las habitaciones y y agua caliente
Comment from Hotel Management
Nov 21, 2016 by Mercadotecnia y relaciones públicas, Hotel Management
¡Muchas gracias por tu visita a baXar! te comentamos que tenemos un par de habitaciones con AC disponible, y lo del agua caliente fue un inconveniente que ya fue solucionado. Esperamos verte pronto de regreso por acá :)
5 out of 5
by A verified traveler

Confort, Amabilidad y Descanso

Posted Oct 4, 2016 on Hotels
Increible lo disfrute mucho , sin duda lo recomendare
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
¡Muchas gracias por tu visita a baXar! esperamos verte pronto de regreso por acá :)
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Muy buena ubicación, vista, servicio

Posted Oct 3, 2016
Solo en eso días tenían un problema con el agua caliente y no había. La verdad lo mejor es que haya poca gente en el hotel para disfrutar más, pero aún llenos la atención es buena.
Comment from Hotel Management
Nov 23, 2016 by Mercadotecnia y relaciones públicas, Hotel Management
¡Muchas gracias por tu visita a baXar, Ana! nos disculpamos por el inconveniente con el agua caliente, el cual ya fue solucionado. Esperamos verte pronto de regreso por acá :)