On the beach, beach massages
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Reviews of Hotel BaXar

3 out of 5
Hotel BaXar
Avenida Fuerza Aerea Mexicana 356, Pie de la Cuesta, Acapulco, GRO

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 216 reviews" "
Rating 8 - Good. 70 out of 216 reviews" "
Rating 6 - Okay. 46 out of 216 reviews" "
Rating 4 - Poor. 17 out of 216 reviews" "
Rating 2 - Terrible. 9 out of 216 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Linda, Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed to be distressed and there were things I didn't expect. I stayed in the hotel for seven days and my room was cleaned three days. I ordered scrambled eggs for breakfast twice hoping each time the eggs would be scrambled rather than a flat pancake of egg browned on both sides. The continental breakfast was miniscule. Moreover, I did not expect to shower with sea water.
Stayed 7 nights in Feb 2024
Response from Team baXar on Apr 24, 2024
Linda, we sincerely thank you for sharing your experience at our hotel with us.At baXar hotel we are completely committed to improving each of the areas to improve that each guest mentions to us, without a doubt we have listened to your comments and sent them to the right people, the necessary measures have already been taken to improve the experience, we hope to soon be able to have you back with us, so that you can live an authentic BaXar experience that we will be preparing for you personally.

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Equipo baXar on Apr 24, 2024
Nicolle estamos muy contentos que disfrutaras con nosotros estos días de relajación, te esperamos pronto por acá de nuevo.

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio! Solo que la habitación que me asignaron tenía una fea vista a un lado, pues había material de limpieza, de construcción y un como comedor de empleados. Si lo tuvieran cerrado con algún tipo de puerta, luciría más el hotel.

8/10 Good

Reynaldo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming beachfront, and delightfully mexican hotel. Sensible, with good food, and areas to relax and sleep by the ocean waves.
Stayed 1 night in Dec 2021

6/10 Okay

Carmelo

Disliked: Cleanliness, property conditions & facilities, room comfort
Regular
Hotel location is awesome but the hotel needs lot of care (maintenance) other than that is very good
Stayed 2 nights in Aug 2021

4/10 Poor

Timothy John

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
A long way out of Acapulco and not good value
We took a chance booking this hotel and it was not a great experience. First I must say the staff and the guests were great the ambiance was excellent. The hotel is about 10kms outside of downtown Acapulco and you drive through some of the most disgusting parts of Acapulco to get there. The hotel is located on a long strip of beach with many very poor run down hotels and cheap restaurants. The beach is beautiful but the sea is way too dangerous (rip tides) to swim in. We were there for 3 days and I never saw a person even try to swim. The hotel is old and quite run down, the pool is small and missing quite a lot of tiles. The room was not as described and was quite a problem as we needed the futon which they didn’t have. There is no TV, no AC and no HOT WATER! 3 days of cold showers. They hide behind “we are ecological”, I think not so much, just cheap. The restaurant is to me not good at all, it’s like they are trying to be healthy but absolutely no idea how to do it. The whole menu has only 2 meat items (both chicken), the rest is a mosh mash of vegetarian, a mystery fish and some shrimps. The optional sides are only 4 choices, and 2 are potatoes. Sadly there is nowhere even slightly close to go to, all the restaurants on the street close around 18.00 so you either drive into Acapulco which is 30 mins or eat at the hotel. All in all great people poor hotel and not good value for money.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very bad experience, was charge twice, by expedia and by the Hotel, felt like I was been robbed, room without AC and I paid a good price for that room to expedia, if I wanted a room wit AC I had to pay a higher price, very unprofessional by all the staff, waked up very early in the morning without water for shower and flush the toilet. The hotel ti very bad conditions in general, bad experience about Acapulco.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Amazing place, clean, peaceful, and comfortable, the staff provided a good service, thanks.
Stayed 3 nights in Aug 2020

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden gem!
What an amazing hidden gem! The beach, lovely pool, nice loungers in shade and such charming rooms. But above all - the service! Our special thanks go to Ivan and Natali for making our stay such a great one! After all, we extended our stay twice since we liked it so much...
Stayed 1 night in Aug 2020

6/10 Okay

Dino, Montreal

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I book flight and hotel and once there I had to pay extra for the hotel??
Stayed 7 nights in Feb 2020

4/10 Poor

Jorge, El Paso, Texas

Traveled with family
Liked: Staff & service, property conditions & facilities
I loved the treat with hotel people and customers, they were very friendly
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst hotel that I had ever visited, dirty, staff is rude, and the pics on line are fake
Stayed 4 nights in Mar 2019
Response from Administración on Apr 30, 2019
We're sorry you didn't enjoy a good experience. We will do everything as possible to solve the problem you have mentioned. Thank you for your opinion: D

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It is very annonying that I heard two roosters crow from 5 am and I cannot fall in sleep!!!
Stayed 1 night in Mar 2019
Response from Jenny Arteaga on Mar 15, 2019
Hello! A gread apology for the inconvenience, we will try to improve so that your next experience is to your liking. Regards!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Baxar Hotel on Jan 3, 2019
We appreciate your review and we are glad you enjoyed your stay at Baxar Hotel. We hope to have you back soon.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first 3 nights were really great at this property. The surrounding isn’t the typical holiday destination and you can see that it is all slowly developing. But the area is really special with the ocean and the lagoon. The hotel restaurant is absolutely great. The food is very good. The rooms need a bit of work. Our first roll had amazing view and a great bed. But the locks on the door didn’t work. The second room was also very pretty, but the mattress needs to be exchanged. Same in room three. But they do have a maintenance crew and have been fixing sailing small things. Overall very pretty. No AC in case you need it. Unfortunately we had in the fourth and fifth night rather unpleasant experience as the neighbors had a huge party. And we couldn’t sleep in the fourth night till 3 o’clock and the fifth till 1 o’clock. Unfortunately the hotel didn’t handle it very nicely. They were overwhelmed and said it is out of their hands and not their responsibility. Would have been nice to be at least informed about the circumstances. Also, would have been great if they could have been proactive and at least organized earplugs (the hotel doesn’t even have windows that shut). They could have also given out a free breakfast as a apology. I believe that it would have helped if the owner would have spoke to the guest instead of ignoring it and being Laterne on defensive. Didn’t appreciate how this was handle.
Stayed 1 night in Dec 2018
Response from Baxar Hotel on Jan 3, 2019
Dear guest; We appreciate you took the time to send us your feedback. We will take your comment about maintenance into account and make the adjustments needed to offer each of our guests the best possible experience; of course we appreciate all your comments. Have an excellent day.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty. It is located outside Acapulco which is really great. The location between the ccean and the lagoon is very special. It is certainly an interesting village that shows real Mexican life.
Stayed 3 nights in Dec 2018
Response from Baxar Hotel on Jan 3, 2019
Dear Guest, Thank you very much for your feedback and preference. We are glad you enjoyed your stay and look forward to have you back soon. Best regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly. The property is very beautiful and has just some minor snacks that need to Ben taken care of. Overall you can see that the property is being loved and shared with people to enjoy it.
Stayed 1 night in Dec 2018
Response from Hotel Baxar on Jan 2, 2019
Dear guest, Thank you for choosing Hotel Baxar. We really appreciate your comments, those are very important to us in order to improve our guests experience, thank you!

10/10 Excellent

Carlos A. Corona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall great experience, the service is amazing, and the staff is great. I think the hotel has some details than can be improved, like the shower courtains, or the amenities. The cool beach beds that appear in the photos are not there anymore. The food is delicious but a little bit pricey.
Stayed 2 nights in Sep 2018
Response from Baxar Hotel on Sep 26, 2018
Dear Mr Corona, First at all, thank you for choosing Baxar Hotel for staying during your visit to Pie de la Cuesta. We appreciate your comments, we will work on them so we can improve our guest`s experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2018
Response from Hotel BaXar on Dec 9, 2018
Buenas tardes, Muchas gracias por haber elegido Hotel Baxar en su reciente visita a Acapulco, esperamos contar nuevamente con su visita. Saludos Cordiales

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Way overpriced for what you get
The room we reserved was a "garden room" meaning it faced the noisy street--and had no A/C. We requested an upgrade to a room facing the ocean with A/C, which luckily was available. The price was $165. for one night, so we expected something fairly nice. Turns out the room actually doesn't have a view of the ocean (there is another room right in front of it), but at least we were further in from the road. We went to eat at the restaurant and were told by the receptionist that she would let us know as soon as the room was ready for us. I checked at 3:00 pm (check in time) but it had not been cleaned yet. It wasn't until 3:40 that we were able to get into the room. We wanted to go to the beach but there were not towels...when I asked, I was told that they had no clean towels and were waiting for the laundry service to come--maybe around 4 or 4:30. The room was OK (A/C barely worked but still did cool us somewhat), but we killed a cockroach in the bathroom, the pole in the closet fell down when I hung a shirt on it, and the water that was provided (in a beautiful Mexican vase) had flecks of paint in it when I poured it in to the glass. I took the glass down to the reception and they were very apologetic--but they gave me one small plastic bottle of water to replace it (for my family of three). We have stayed at MUCH nicer places for half the price of this one.
Stayed 1 night in Jan 2018
Response from Baxar Hotel on Jan 15, 2018
Dear Guest, Firs at all thank you so much for choosing Hotel Baxar during your stay in Pie de la Cuesta. Thank you for your comments too, we are working so hard in order to improve our guest experience; we are going to take actions according to the comments you let us know.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location and the locals are amazing!! Perfect for a relaxing affordable stress free getaway
Stayed 2 nights in Dec 2017
Response from Hotel Baxar on Dec 12, 2017
Thank you for choosing Baxar hotel, we really appreciate your comment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, service was great and amenities were perfect. Enjoyable trip.
Response from Patty on Mar 13, 2017
Hello and thank you for visiting baXar! we are glad to know you had a great time staying with us. Please come back soon :)

6/10 Okay

Beto, Florida

Liked: Cleanliness, staff & service
Disliked: Room comfort
On the beach, but no AC😕
The hotel staff was very nice, especially the manager. There was no AC in my room and no TV. The bed was comfortable and the room was clean. The shower broke, and they fixed it quickly. The WiFi was eek and spotty. Good place to stasy to get away from technology. The beach was beautiful and the neighborhood seemed safe. Ernesto gave a tour of the lahgoon. He was very friendly and kind.
Response from Mercadotecnia y relaciones públicas on Nov 21, 2016
¡Hello and thank you for visiting baXar! we do have a couple of rooms with A/C, as for the TV, the concept of the hotel is to disconnect from everyday life and reconnect with nature :)

6/10 Okay

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their restaurant is good
Response from General Manager on Nov 21, 2016
Thank you for visiting baXar! we welcome all your suggestions to improve our service. We hope you come back soon :)

8/10 Good

birthday! , Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday! !
Pros: safe, beautiful Looks like pictures, on the ocean, amazing staff, very intimate. . Cons: staff does not speak English, look for Marteen, he speaks a little English, bathrooms need updating, nothing written in English, restaurant closes around 8-9, No more food or cocktail!! :(

4/10 Poor

elgarc, australia

Liked: Cleanliness
Disliked: Property conditions & facilities
acapulco is not woth the visit
hotel fighting losing battle in a decaying area. nothing around but broken dreams.

6/10 Okay

Gillidips, Channel Islands

Liked: Room comfort
A pretty hotel but in a bit of a tired condition
We asked to be and were upgraded to a beach facing room after much delay as the receptionist couldn't work out how much more to charge us as we had booked and pre-paid for a standard room. The room was fine but the next door room was having the palapa roof stripped off and replaced which was fine but did mean we had guys working throughout the daytimes right next door to us. We therefore suggested we shouldn't have to pay for the upgrade and in the end this was agreed to! Food was ok, nice terrace, Great margaritas! Great beach with pounding (very loud!) waves. Overall we quite enjoyed it but suggest an update is due!

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Equipo baXar on Apr 24, 2024
Cecilia que alegría saber que te gusto vivir la experiencia baXar con todos nosotros, te esperamos de vuelta pronto.

6/10 Okay

Dante

Liked: Staff & service
Response from Equipo baXar on Apr 24, 2024
Dante agradecemos que nos compartieras la evaluación a la propiedad, el equipo de atención a clientes se pondrá en contacto directo contigo para poder saber las áreas en las que tenemos una oportunidad de mejorar y así baXar siga siendo el hotel de su preferencia.

10/10 Excellent

Alfredo Lopez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un gran lugar para desconectar, pasar un momento en paz con la naturaleza y el mar. Genaro muchas gracias por las atenciones así como a todo el staff del hotel. La comida en el restaurante una delicia y el trato en general de maravilla. Regresaremos espero que pronto!
Stayed 2 nights in Mar 2024
Response from Equipo baXar on Apr 24, 2024
Alfredo muchas gracias por compartirnos tu experiencia con nosotros, sin duda el reconocimiento personal que le haces a Genaro nuestro gran gerente del Hotel y al equipo staff se lo haremos llegar.

10/10 Excellent

Fernanda estefania

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
El hotel está muy lindo, pero le hace falta limpieza a la alberca, me pusieron en la habitación Las palmeras y estaba a lado donde guardan escobas y hacen limpieza y desde temprano hacían muchísimo ruido. De ahí en fuera todo está muy bien y rico.
Stayed 2 nights in Feb 2024
Response from Equipo baXar on Apr 24, 2024
Fernanda muchas gracias por tu excelente evaluación y comentarios de tu sincera experiencia, en baXar nos preocupamos mucho por cada huésped, es por eso que gracias a tus comentarios tomamos medidas con respecto a las particularidades de esa habitación especifica, esperamos pronto tenerte de vuelta con nosotros.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Su modo rústico, la tranquilidad y su atención
Stayed 2 nights in Jan 2024

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Christel on Oct 18, 2023
Chrsitel, muchas gracias por tu visita, esperamos verte pronto

10/10 Excellent

Salvador Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ratas pasando por la habitación, el personal del hotel lo sabe porque no se sorprendieron cuando lo reporte.
Response from baXar eco hotel on Sep 3, 2023
Estimado DanielAgradecemos de su visita y de sus comentarios, es de suma importancia para nosotros saber sobre su eXperiencia, lamentamos mucho que haya sucedido esta situación, nosotros al estar ubicados en medio de la naturaleza lidiamos con mosquitos, cangrejos, lagartijas, etc, etc, y en ocasiones es poco complicado mantener el control total, tenemos tratamientos específicos para tratar de controlar las diferentes especies de animales que nos rodean tanto por lado de la laguna y lado de la playa, siempre buscamos las mejores opciones respetando el entorno de la naturaleza así como de todos nuestros visitantes y colaboradores, sin embargo pondremos mucha mas atención y daremos el seguimiento para que no suceda nuevamente, para ser sinceros es la primer vez que pasa en planta alta, por ello pedimos y solicitamos de la manera mas atenta a todos nuestros huéspedes el no ingresar alimentos y bebidas a las habitaciones, y así evitar se sientan atraídas las diferentes especies del entorno. Nuestro compromiso es brindar eXperiencias únicas de calidad en baXar y seguiremos trabajando arduamente para que así sea superando las expectativas de todos nuestros visitantes

8/10 Good

Erika Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from baXar eco hotel on Sep 1, 2023
Estimada Erika AdrianaAgradecemos de su visita, nos hubiera encantado tener un 5 de calificación, seguiremos trabajando arduamente para superar las expectativas de todos nuestros visitantes, esperamos su regreso en un futuro próximo y brindarle eXperiencias únicas de baXar!

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from baXar eco hotel on Aug 1, 2023
Estimado FidelAgradecemos tu preferencia, esperamos verte pronto para seguir consintiéndote, y continuar brindando eXperiencias únicas en baXar.Saludos cordiales

8/10 Good

Julio Alfonso

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from baXar eco hotel on Jul 27, 2023
Estimado JulioAgradecemos tu preferencia, esperamos tu regreso muy pronto, seguiremos trabajando arduamente para brindar eXperiencias únicas en baXar.Saludos cordiales

8/10 Good

Adriana

Liked: Staff & service
Lindo, comida rica, personal muy atento, pero falta mucho mantenimiento y relación consto beneficio no es acorde debido a las cucarachas, falta de A/C EN LA MAYORÍA DE LAS HABITACIONES
Stayed 1 night in Jul 2023
Response from baXar eco hotel on Jul 14, 2023
Estimada AdrianaAgradecemos tus comentarios, seguiremos trabajando arduamente para la mejoría en todos los sentidos y así continuar brindando eXperiencias únicas en baXar!Esperamos tu regreso pronto y superar tus eXpectativas.Saludos cordialesbaXar eco hotelAv fuerza aérea #356 Col Pie de la CuestaAcapulco - Guerrero C.P. 39900contacto@baxar.com.mx What'sApp 744 107 1611

10/10 Excellent

ALMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó nuestra estancia, está súper lindo!!!
Response from baXar eco hotel on Jul 2, 2023
Estimada AlmaAgradecemos tu preferencia, nos alegra mucho saber que eXperiencia en baXar ha sido de tu agrado, esperamos verte pronto y seguir brindando nuevas y mejores eXperiencias baXar!Saludos cordiales

8/10 Good

MIREYA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto el lugar, la habitación muy bonita, el personal muy atento y amable, solo dos cosas, las almohadas son demasiado altas, la cama riquísima, ponen poco papel sanitario, no había shampoo ni crema en mi habitación o no las vi. Es un lugar tranquilo, me gusto que casi no había niños, eso le da un plus xq es más como parejas o adultos, espero sig así para que no pierda ese toque de tranquilidad, muy tranquila la playa, nada de escándalos, igual en la alberca, me encanto la temperatura de la alberca, lo malo, llovió y no había donde cubrirnos xq las camitas de la alberca se mojan. Creo que deben de tener un poco más batida su carta por cuánto a comida, algunos postres, etc…. Les pongo 8 de calificación. Regresare de nuevo! Me encanto el lugar
Response from baXar eco hotel on Jun 26, 2023
Estimada MireyaAgradecemos tu preferencia, para nosotros es un placer servirles de la mejor forma, nos agrada que tu eXperiencia en baXar sea de tu única. Seguiremos trabajando arduamente para brindar mejores eXperiencias en todos los sentidos.Esperamos tu regreso en un futuro próXimo!Saludos cordiales

6/10 Okay

Norma

Traveled with family
Disliked: Property conditions & facilities, room comfort
Las habitaciones sin aire acondicionado, el colchon en muy mal estado, la caja fuerte daba pena ya que ni siquiera tenian en el hotel un candado para poder cerrarla, el restaurante se tardan mucho en servir el pedido, la verdad super decepcionante
Stayed 1 night in Jun 2023
Response from baXar eco hotel on Jun 21, 2023
Estimada NormaAgradecemos de tus comentarios, tenemos varios tipos de habitaciones, algunas son con aire acondicionado y otras son con ventilador únicamente, así mismo tenemos diferentes tarifas, sentimos mucho que tu eXperiencia en baXar no haya sido conforme a lo planeado para todos nuestros visitantes, seguiremos trabajando arduamente y esperamos tu regreso para consentirte y atenderte como mereces.Saludos cordiales

10/10 Excellent

Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from baXar eco hotel on Jun 4, 2023
Estimada RubíAgradecemos de tu visita, nos encontramos muy felices y esperamos tu regreso en un futuro muy cercano, en baXar ofrecemos eXperiencias únicas y nuestro compromiso es la satisfacción total de nuestras clientes.Saludos cordiales

4/10 Poor

Jorge

Disliked: Cleanliness, property conditions & facilities
Había una cucaracha en la habitación
Stayed 2 nights in May 2023
Response from baXar eco hotel on May 30, 2023
Estimado JorgeAgradecemos de tus comentarios y observaciones, nosotros tenemos un plan riguroso para desinfección y fumigacion, sin embargo nos encontramos rodeados de la naturaleza, aunado a las lluvias y tormenta eléctrica que se presento en las fechas de tu estancia, sucedió lo que mencionas, adicional validando el tema con el personal me comentan que fue afuera de tu habitación, continuaremos trabajando para brindar eXperiencias únicas en baXar!Saludos cordiales.

6/10 Okay

Jose

Stayed 2 nights in May 2023
Response from baXar eco hotel on Jun 10, 2023
Estimado JoseAgradecemos de tu visita, para nosotros es un placer asistir de la mejor forma, creemos fielmente en la comunicación efectiva, tanto interna como para con nuestros huéspedes, nos hubiera encantado saber que fue lo que no te gusto, nuestro objetivo es brindar eXperiencias únicas en baXar, esperamos tener la oportunidad nuevamente en un futuro próximo y consentirte como mereces.Saludos cordiales

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio y la vista al mar
Stayed 1 night in May 2023
Response from baXar equipo on May 23, 2023
Agradecemos su visita y nos da mucho gusto saber que tuvieron una eXcelente eXperiencia en baXar!Esperamos pronto su regreso y deseamos lo mejor para todos ustedes!

10/10 Excellent

ROBERTO EDUARDO

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
podria ser pet frendly
Stayed 2 nights in Apr 2023
Response from baXar equipo on May 23, 2023
Agradecemos su visita y continuamos trabajando y mejorando para brindar eXperiencias únicas en baXar!Deseamos pronto su regreso!Saludos y muy buena energía para todos ustedes!

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities, room comfort
Tiene cosas por mejorar
El check in 1 hora tarde porque la habitación aún no estaba lista, los blancos los cambian cada 3 días y eso lo sabes hasta que llegas, dos dias de 4 no tenía agua en la habitación, las bebidas con alcohol mal preparadas, no tienen servicio médico para emergencias, la atención de las personas de recepción y meseros es muy buena igual que el personal del estacionamiento y recorrido en la manglar, creo que si debe mejorar algunas cosas.
Stayed 3 nights in Apr 2023
Response from Hola on Apr 13, 2023
¡Muchas gracias por tus comentarios! Para el equipo baXar es muy importante la retroalimentación de nuestros huéspedes, estamos trabajando todos los días en cada una de nuestras áreas para brindar experiencias de calidad y en un futuro seguir contando con tu preferencia... ¡¡Saludos!!

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos en familia y la pasamos genial. El hotel está muy bonito, el personal súper amable. Lo único que sentí fue que la comida es un poco cara para las porciones pero estuvo rico!
Stayed 3 nights in Mar 2023
Response from hola on Apr 14, 2023
Gracias por compartir su experiencia, para nosotros es muy importante seguir mejorando, quedamos muy contentos con su visita, esperamos tenerlo de regreso muy pronto en esta su casa Hotel BaXar …