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Overview of Ritz Acapulco Hotel de Playa

Photo gallery

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board

Ritz Acapulco Hotel de Playa

2.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationGran Plaza Shopping Mall2 min walk
    Popular LocationPapagayo Beach4 min walk
    Popular LocationPlaza Bahia7 min walk
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)37 min drive

Choose dates to view prices

  • Standard Single Room, 1 King Bed, Partial Sea View

    4.3/5 guest room rating

    Room amenities

    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More details
  • Standard Double Room, 2 Double Beds, Partial Ocean View

    3.8/5 guest room rating

    Room amenities

    • Partial ocean view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Room Standard

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room Standard With View

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room Standard With View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room Standard With Bay View

    3.8/5 guest room rating

    Room amenities

    • Bay view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Acapulco

Located in Acapulco, Ritz Acapulco Hotel de Playa is on the beach. Gran Plaza Shopping Mall and Plaza Bahia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condesa Beach and Parque Papagayo. Traveling with kids? Consider El Rollo Acapulco and Naval History Museum.
Popular Location

What's nearby

  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Papagayo Beach - 4 min walk
  • Plaza Bahia - 7 min walk
  • Parque Papagayo - 11 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 37 min drive

Restaurants

  • Villalinda — 1 min walk
  • La Cava — 1 min walk
  • Chi-Palace — 3 min walk
  • El Zorrito — 4 min walk
  • El Jacalito — 5 min walk
View in a map

About this property

Ritz Acapulco Hotel de Playa

Family-friendly beachfront property near Gran Plaza Shopping Mall
At Ritz Acapulco Hotel de Playa, hit the beach, dine onsite at Villalinda, or enjoy a drink at one of the property's 2 bars/lounges. All 240 rooms offer free WiFi, plasma TVs with cable channels, and safes.
Ritz Acapulco Hotel de Playa offers 240 accommodations with safes and complimentary toiletries. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations. This Acapulco property provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and local beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 58 per night)
  • Area shuttle (surcharge)

Food and drink

  • All buffet meals, snacks, and local beverages included
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Cable channels
  • Plasma TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 07 and May 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: MXN 58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Playa Inclusive
Ritz Acapulco Hotel de Playa Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel de Playa All-inclusive property
Ritz Acapulco Hotel de Playa All-inclusive property Acapulco

Frequently asked questions

Can I cancel my reservation for free at Ritz Acapulco Hotel de Playa and receive a full refund?
Yes, Ritz Acapulco Hotel de Playa offers free cancellation on select room rates, because flexibility matters! Please refer to Ritz Acapulco Hotel de Playa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ritz Acapulco Hotel de Playa?
As of Mar 4, 2021, prices found for a 1-night stay for 2 adults at Ritz Acapulco Hotel de Playa on Mar 7, 2021 start from $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ritz Acapulco Hotel de Playa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Ritz Acapulco Hotel de Playa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ritz Acapulco Hotel de Playa?
Self parking is available for MXN 58 per night.
What time is check-in at Ritz Acapulco Hotel de Playa?
Check-in is from 3 PM - midnight.
What time is check-out at Ritz Acapulco Hotel de Playa?
Check-out is at noon.
Are there all-inclusive benefits at Ritz Acapulco Hotel de Playa?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, surfing/boogie-boarding, and more.
Where is Ritz Acapulco Hotel de Playa located?
Nestled on the beach, this Costera Acapulco property is just steps from Condesa Beach and Gran Plaza Shopping Mall. Plaza Bahia and Parque Papagayo are also within 15 minutes.
3.8
Good
Rating 5 - Excellent. 155 out of 495 reviews
5 - Excellent 31%
Rating 4 - Good. 173 out of 495 reviews
4 - Good 35%
Rating 3 - Okay. 108 out of 495 reviews
3 - Okay 22%
Rating 2 - Poor. 36 out of 495 reviews
2 - Poor 7%
Rating 1 - Terrible. 23 out of 495 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Quick weekend getaway
The property is already old and would need some updating. Service and food was good. Location is great next to beach and downtown.
Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 3 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front hotel, near bus station "estrella de oro" buffete was great, you can drink whatever you want at the bar in front of the pool.
Stayed 2 nights in Mar 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Estancia regular
El aire acondicionado no funcionaba cuando llegamos a la habitación, no hay cancel en la bañera y el agua moja todo el piso del baño. Mejorar el mantenimiento en habitación
Stayed 1 night in Feb 2020

4/5 Good

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
View was beautiful. Service was excellent! Francisco is a gem! Yonathan was also excellent as well as Angel, Carmelo, Geraldo and Jesus! They all went above and beyond to make our stay enjoyable. Weekends are a nightmare! Too many children running all over was the biggest downfall as well as all the weekend noise til 4am!!! Building is old and needs a lot of repairs. No hairdryer, iron or bottled water also negative.
Stayed 6 nights in Feb 2020

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