Posted Oct 6, 2016 on Hotels
It was called the hidden paradise, it was far from it, upon arrival having to wait two hours for check in. There was a gym there that was advertised on thte website, the first morning aaferr check i we were told, gym was closed, management decsion, and it remained closed our whole two week stay there, we were given the reason as they were trying to buy there own gym eqipment and didn't want this equipment broken, well take it off your website that you have a gym then, one of the reasons for chosing this less than good hotel.I can understand remodeling going on in a hotel, but complete constuction and hammering and driilling in the room next to you, with no apoloy from managment, me think not.I don't even want to go into the pool rules they had in place, in which you would never find in a quality hotel. We asked for a blanket, and we were told we only have six blankets for the whole hotel, this is a three floor hotel with six blankets, and then gave a hard time about getting a extra sheet. I understand they are under construction, and adding new things and pictures and things in the lobby, but you would think i could have had at least one day of hot water, didn't happen. Towels and washcloths were not much better. The only good thing about this place called a beach hotel was the service from the non management staff and the breakfast buffet, other than that nothing good to stay, i would be hard pressed to ever stay here again.