Expensive mildew rooms
Posted Mar 30, 2016 on Hotels
The staff was wonderful, the restaurant is great. What bothers me the most about this hotel is the crazy expensive cost per night coupled with the lack of maintenance. I could not feel comfortable in my room because it smelled like mildew. I happen to be super sensitive to smells and mildew/mold makes me get colds. When I got to my first room and smelled it, I asked to switch. We then went to the next room that had just been vigorously sprayed with air freshener (equal level of yucky smell). I picked the second room, and of course sure enough once the air freshener wore off, mildew was back. I fully realize it is a humid climate. I stay in hotels in humid climates all the time that do constant maintenance so this isn't a problem. I don't like to complain, and I wouldn't if it wasn't over $200 a night. That is a lot of money. Use that money to revamp the room. I traveled for 2 more weeks after this trip and the smell of mildew had permeated my luggage and clothes to the extent that I still smelled the mildew.
Comment from Hotel Management
Jun 18, 2016 by Bruce, Hotel Management
Thank you taking the time to post your comments regarding your experience on your last stay with us at the hotel.
Your comments will be shared with the team at the hotel and the humidity that you have highlighted will be investigated furhter.