Ratings based on 53 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from St. Louis, MO

My stay could have been better

Posted Dec 22, 2016
Pros: Spacious and clean room.
Location: There is easy access to the beach and the hotel has its own pool. You can take a taxi and go to nearby markets like Osu or Makola.
I am not sure I will stay at the Labadi Beach hotel again. I have mixed reviews about the hotel staff. The young man who accompanied me to my room with my luggages was very nice. The ladies at the front desk were welcoming and very informative. However, when I called the front desk to request an adapter, no one answered and I had to leave a voicemail for someone to call me back. No one did. So I left my room and went to the front desk. I then got an adapter, which was dusty and not suitable for my MacBook. I asked if they had a different one and they did. I was pleasantly surprised. I later needed to print a document and asked the lady sitting in the business center how it works. she did give me an answer, but the way she did was rude. Courtesy is certainly not part of her persona. I ordered some food through room service and it was hot and tasty. The next morning, breakfast was okay (I had way better breakfast buffet at other hotels in Accra so I was not impressed with this one at all). The day of my departure, I requested that my check-out time be later than scheduled. The man at the front desk accommodated my request, but made a comment that I should have requested it earlier. I do not care about what you think, you should either say yes or no, but not make the guest feel uncomfortable. I made the request as soon as I knew it might take me more time to shop. Overall, I think the entire staff needs some serious training on how to properly interact with guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with attentive staff

Posted Aug 29, 2016
Staff resolved issue with my room, very professional - Hotel slightly old but looked after, private beach convenient but lots of litter
Comment from Hotel Management
Aug 30, 2016 by David Eduaful, Hotel Management
Thank you for staying with us at Labadi Beach Hotel. We appreciate your patronage and feedback. We are delighted to have resolved the issue regarding your room and we hope you enjoyed the rest of your stay. Once again we look forward to welcoming you back with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Still The Best

Posted May 27, 2016
Pros: The friendly competent staff every time.
Cons: Just keep it up!
Location: Great Beach!
In a fast growing city with a range of choices now available Labadi Beach wins hands down for location,in a coconut grove by the sea,atmosphere,a superb breakfast with local food options, and friendly competent staff.I had a shirt with a broken button laundered to have it returned to me with a replacement fitted without my having to ask.It is this sort of attention to detail that makes all the difference.
Comment from Hotel Management
Sep 13, 2016 by David Eduaful, Hotel Management
Dear Paul, Thank you for your feedback, we appreciate your patronage and feedback. Compliments about facility, services,staff & breakfast welcoming and shared with the team. We are delighted your over all experience with us was worthwhile. We look forward to having you back with us. Thank you.
1 out of 5
by A verified traveler from Pelham,MA

THEY CAN LEAVE YOU STRANDED IF LOST YOUR LUGGAGE

Posted Jan 16, 2016
Pros: I didn't see anything special about it, except it's close to the beach
Cons: Proper customer care and support, especially at the front desk reception.
Location: It just at the labadi beach and there are no special things to do at that location unless you get a transported to Osu
I lost my passport and due to that they couldn't check me in.... So i had to go find some where to sleep that late in the night.
Comment from Hotel Management
Feb 7, 2016 by David, Hotel Management
Thank you for bringing to our attention this unfortunate incident. I wish to assure you that management has taken this seriously and has put in place corrective measures to avoid a recur. Once again, thank you for this feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lagos , Nigeria

Great Hotel

Posted Dec 23, 2015
Great hotel with good facilities, cleans Nd very relaxing environment. Superb service. Proximity to the beach a major plus. I will come back.
Comment from Hotel Management
Feb 7, 2016 by David, Hotel Management
Thank you for your patronage and for sharing your experience with other travelers. We are glad that you enjoyed your stay with us. We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing time away.

Posted Dec 13, 2015
Pros: Location, staff and all the amenities they offer.
Location: It depends upon what you are looking for. I just enjoyed the beaches, music, the various markets for food and clothes and the churches.
This was our second stay in less than a year. We took advantage of the spa and received an amazing full body massage, the breakfast buffet had a wonderful selection of food and drinks. The entire staff was very hospitable and knowledgeable in what the hotel, as well as the country of Ghana has to offer. The room was spacious and clean. Room service was prompt and the food was always at a good temperature. Entertainment was suitable for all ages. Just a great experience.
Comment from Hotel Management
Dec 15, 2015 by Irene Ofosu-Anim (Assistant House Manager), Hotel Management
Thank you for staying with us at Labadi Beach Hotel. We are grateful for the positive feedback received and this has been passed on to the team. The Hotel will continue to offer the international traveler the needed hospitality and warmth that we are noted for. Look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Yes very nice hotel

Posted Nov 22, 2015
Pros: Everything
I happy to stay in this hotel amazing very good staff nice room very clean
Comment from Hotel Management
Dec 15, 2015 by Irene Ofosu-Anim (Assistant House Manager), Hotel Management
Thank you for staying with us at Labadi Beach Hotel. We appreciate your positive comment and it has been passed on to the team. We will continue to offer quality service to all our guests. Look forward to welcoming you back to the Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Port harcourt

Really nice hotel close to the beach.

Posted Aug 31, 2015
Well maintained . Nice pool area. The staff are super friendly and helpful and the food was so tasty . It was a wonderful week
4 out of 5
Recommended
for Everyone
by A verified traveler from abuja

Lovely hotel on the beach

Posted Mar 25, 2015
Location: Hire a car and tour the city. The hotel can help arrange.
The rooms are clean a spacious, the food delicious - although the menu is limited, and the staff is friendly and helpful. Breakfast was definitely the best meal of the day, and the chef really needs to improve the dessert offerings. You can lounge poolside or lounge on the hotel's private beach just a few steps away. Waiters on hand to bring you whatever you need. My one complaint is about the hotel's pickup service from the airport. The driver was not waiting for me outside the airport and failed to explain that due to a scheduling conflict, a private taxi was going to deliver me to the hotel. It was frustrating and confusing.
5 out of 5
Recommended
for Everyone
by parky1982 from London

A great stay...

Posted Mar 24, 2014
We returned to this hotel at the end of our stay in Accra as we celebrated our wedding here 5 years ago. The hotel has undergone significant development and upgrade since then and we were very pleased with our stay. The room was large, well decorated and clean. The new swimming pool, conference centre and upgraded gym facilities have enhanced the hotel. The wifi connection around the hotel was good and we really enjoyed the food and cocktails. The beach access at this hotel is also an added bonus. The only downside for me is that the communal areas are often quite warm, the air conditioning in the rooms is fantastic though. Overall a very good stay and we will be returning in the future!