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Reviews of Oscarpak Royal Hotel

2.5 out of 5
Oscarpak Royal Hotel
No 10, Off Legon Haatso Road, P. O. Box GP 343, Accra

Reviews

6.2
Rating 10 - Excellent. 3 out of 52 reviews" "
Rating 8 - Good. 15 out of 52 reviews" "
Rating 6 - Okay. 22 out of 52 reviews" "
Rating 4 - Poor. 6 out of 52 reviews" "
Rating 2 - Terrible. 6 out of 52 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alice

Business traveler
Disliked: Staff & service
The hotel doesn't have a good breakfast. Too much noise at night.
Stayed 12 nights in Jul 2023

6/10 Okay

Love hotels

Liked: Staff & service
Disliked: Property conditions & facilities
Considerable if you are on an accommodation budget
Well the hotel staff were great. They oversold their gym though as most equipment were non functional. Breakfast was not the best I have had but would hold you for 2 hours.. Light was not 24/7 I guess they were trying to manage diesel but it was very fair.

8/10 Good

chinedu, Port Harcourt Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service
oscarpak royal hotels met all my expectations, the hotel was extremely neat,the staff Bernice and Beckie and the kitchen staff were quite friendly and very responsive. they took care of all my complaints, the gym was good and the food was nice I also enjoyed the terrace and the little garden. The only downside was that the 250m road to the hotel needs some attention and you will have to walk a bit to get cabs and from the hotel rules it seems you can't have visitors in your room which is a bit awkward. Generally I enjoyed my stay and will be back again if I have business in the Legon area

4/10 Poor

Stella, Accra, Ghana

Liked: Property conditions & facilities, room comfort
I wouldn't go again
I was disappointed in the hotel. The good things were the friendliness of staff and ACU in rooms. My partner actually became friends with the staff as they were supernice. However, it had many bad things. I am a student so the prices were steep for me, but compared to what prices in general are, I would say the hotel was pricy even though here at hotels.com it is one of the cheapest ones. For instance, car to the airport cost twice as much as it would have if I had taken a taxi. Also, the breakfast was unsatisfactory (2 slices of bread, no butter, omelette, sometimes bits of hotdogs, varying drinks - sometimes not even tea), the hotel was far away from everything, and there were almost no services in the surrounding areas. In addition, the google map is incorrect by a few kilometres on where the hotel is. It is actually more towards Achimota.

6/10 Okay

ABUBAKAR ABDULRAHEEM, NIGERIA

Quite some distance from city center
Generally, ok. Power was never out. The room had not been used for some days perhaps and the floor was all dusty on the day I checked in. I battled with mosquitoes all three nights. Even though the hotel kept spraying the room with insecticide, it was not effective. So please perhaps stop using RAID(insecticide) and use something else and also check the window nettings are still ok. Complimentary breakfast should be from 7am and varied and not much later as guests have business in town and may be out long before its ready. Internet service was ok and hotel personel exceedingly helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oscarpak
I really enjoyed my stay there and the staff was really friendly

6/10 Okay

kamel, London

Disliked: Property conditions & facilities, room comfort
the bed i got was too hard
in general the staying was good but you have to have a look at the room number 102 and try to get a soft mattress it was too hard and not that easy to sleep on that bed .

6/10 Okay

Verified traveler

Pleasant hotel, but difficult to find.
Pleasant hotel, but seemingly far away from most places in Accra, except for the University. Pleasant staff, large room and bathroom, comfortable, clean bed made up for the poor selection and extremely poor service in the dining room.

6/10 Okay

olalekan, united kingdom

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad in general, just wish to advice oscarpak to add airport conveying taxi to their services

6/10 Okay

AB, USA

Disliked: Room comfort
Good
The taxi cost 15gha to this hotel from the airport. The Hotel staff were very nice and accommodating. The rooms were clean, they have a nice bar and restaurant. It is a little far from everything...close to GIMPA university. The negatives are the bed was just as hard as the floor or even harder, and there is no AC in the bathroom. But if you are on a budget this is a great place to stay. There is free wifi and the rooms are nice and clean with ac and a tv, plus there is a nice place to sit outside and have a cold drink.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Short stay, but satisfied. The management should advertise the hotel more. People don,t know the hotel, not even taxi drivers at the airport .this is not good enough for an hotel of your standard . Keep the good work on. I will call again.

4/10 Poor

KB

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
half a mile away from the nearest tarmac road, no generator for when the regular electrical power-cut kicks in, only had hot water on my first night and only cold water onwards
Response from Mensah on Feb 2, 2013
Thank you so much for reviewing our hotel. The hotel has a standby generator which powers the hotel when the National transmission grid is off. During the period of your review, a nationwide power outage hit Ghana. Notwithstanding, our guest had light in the evenings throughout the power crises period. The hotel is a 5 minutes walking distance from the main street not ‘Half a mile away’ as you stated. However, your concerns are well noted and will be taken seriously. Thank you for staying with us.

2/10 Terrible

Frances., London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Unpleasant hotel.
The hotel was very hidden and the roads leading to the hotel was not tarred and pretty unsafe. The hotel was very far away from the airport and was very misleading. The reception was not friendly and there were no toiletries and towels. They DO NOT serve any kind of breakfast as they stated so overall it was a very nasty stay and wished I hadn't gone there. The told me breakfast will be served between 7am to 10am but when I asked where their restaurant was as I had to leave for the airport at 8.am they told me there was NO breakfast on that day. Not a very good stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Customer service was very good.
. I felt very safe. It was a friendly environment. Anything I wanted the staff was very accomodating. The manager was not much of a communicator. I was told he relied on his staff primarily to engage the hotel guest.

2/10 Terrible

K.T.DEWANI

Disliked: Staff & service, property conditions & facilities, room comfort
this hotel was just like guest houses in africa . roads towards hotel after main roads are very bad.it was total out of town. i have hired chartered taxi for two days to go to town day and night. there was no pick up service to and from the airport. I CALLED HOTEL FROM FREETOWN SIERRA LEONE BUT NO REPLY FROM THEM AND THEIR TELEPHONE LINE WAS NOT WORKING FINE EVEN I CALLED THEM FROM THE ACCRA AIRPORT STILL THERE WAS NO RESPONSE FROM THEM. all the hotel staff was very much co-operative with me.

6/10 Okay

Anthony

Liked: Staff & service
could bebetter
for the most of the visit the hotel was good. the location was one and the advertisement that was suppose to be on the website was not. the rules changed once i got there. the food was okay and the staff made it an okay visit. plus they said they have a free shuttle to take you back and forth that is not true. so they were not at the airport and they charged me to get back to the airport on the day i was leaving.

6/10 Okay

Verified traveler

Suitable for short-stay business trips
The hotel is suitable for a low-budget, few days visit for grown-ups. Not recommended for a long vacation stay especially with children. Staff are warm and the hotel taxi service service is convenient and affordable.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Anton

Disliked: Property conditions & facilities, room comfort
The Hotel didnt offer drinkable water. I asked for some and they wanted to charge me for it, which I found unacceptable. The Bed did not have a matress on it, and was an extremely uncomfortable sleep, especiialy after an long flight. The water presure in the shower was very bad, the water trickled out of the spout and was discomfrting. The Complimentary breakfast was an plainly toasted sandwich, no choice was given. The only good thing the Hotel Provided was the Driver they provided for the remainder of the my stay while traveling to the various mines in Ghana. I booked into another Hotel on my return to Ghana, and will not make use of Hotel Royal Pak's facilities again, other than possibly the driver.....with a different vehicle.

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean comfy and great service
Great hotel and service a bit far from Central accra but 2 tro tros will get you there eventually

2/10 Terrible

DISATISFIED GUEST

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WILL NOT RECOMMEND THIS HOTEL TO AN ENEMY!!!
2 days of the worst service I've ever experienced at any hotel. I have stayed at hotels in villages around Kumasi and they offer better service than this hotel. It is located in a village type remote area with no ready access to a taxi or any sort of entertainment. My request for a taxi (at the reception) went unheeded and I had to walk 20 minutes (on dusty untarred road) to the nearest main street to get one. The TV in my room did not work & when i reported it, was told nothing could be done about it. I sat at the restaurant (more like a dining area in an apartment) for 30 minutes without being acknowledged. I had to knock on the kitchen door to get one lady's attention. Excuse given was that she was the only one cooking and serving at the same time so I had to wait. To cut a long story short, I received my food 2 hours after I placed the order. The staff are unpolished, unprofessional and totally indifferent to guest needs. They are oblivious to the fact that they have an opportunity to make more money from tips if they offered better service. My impression is they could care less! Looks like somebody is making a weak attempt to convert a family house to meet hotel standards. Unfortunately it fell way short of even a poor hotel standard. I WILL NOT RECOMMEND THIS HOTEL TO AN ENEMY!!
Response from Mensah on Apr 25, 2013
Thank you for so much for reviewing our hotel. The is located at West Legon, one of the prime residential areas in Accra and close to Ghana Institute of Management and Public Administration (GIMPA) and the University of Ghana, Legon. The hotel has saloon cars for rental whose prices are equivalent to using a taxi cab. The hotel offered to provide you with one of these cars but you declined the offer and opted for a cab which was not readily available. The walking distance from the hotel to the main street is 5 minutes walk not 20 minutes walk as you stated. The staffs at the hotel are well trained to deliver quality service to our cherished clients. However, your concerns are well noted and will be taken seriously. Thank you for staying with us

6/10 Okay

Verified traveler

Review of stay @ Oscar Pak
Good

8/10 Good

Caroline, London

Liked: Cleanliness, staff & service, room comfort
Just what we needed in a short space of time!
Called up the hotel the day before arrival to confirm booking - really friendly & polite and they arranged for someone to meet us. When we got to Accra someone was waiting and took us straight to the hotel - very decent price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 2-3 Star Hotel
This a small but good hotel. The staff is kind and always ready to help. I'm grateful for their kindness. The only weakness is it's some far from the center of Accra.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
25 Cedi to Taxi to Central Accra
Upon receiving room late at night from a long flight from Germany towels were missing from room the lamps were missing the appropriate adapters. There was some dishonesty or just a lost in translation moment being charged for breakfast. Then hearing from another staff member that breakfast was included. Room is much too expensive better rooms can be found for better price. Too far from central Accra about an hour drive hotel taxi will charge you 25 cedi. Safe and clean environment hot water and A/C works which is very good.

6/10 Okay

Verified traveler

Disliked: Room comfort
In a quiet neighbourhood away from city centre
The hotel is nice but somewhat interior in location. It is far from the centre of the city. The staff are nice but the room did not have any wardrobe to store clothes, etc. which was both a surprise and a disappointment. Othewise the stay was fine. The place is quite far from restaurants, etc. and the driver may struggle to locate this place as our drivers found it somewhat difficult. But the building is new and air conditioning works well. Internet did not work for some days and it did on others - erratic connection though.

8/10 Good

saudah, Fort Worth, TX, USA

Liked: Staff & service, property conditions & facilities
I will return again
Staff did a great job keeping me comfortable addressing my needs with meals and taxi service. Great location away from the traffic and walking distance from shops and places to eat. Oh yea, great price!

4/10 Poor

Nel, Miami, FL. USA

Disliked: Staff & service
Not very good customer service
Stayed for about 2 week b/w Christmas 2011 and Jan. 2012. Had a fire incident on the top floor at about 4 am, the staff turned off the power supply and did not alert anybody of the fire as they tried to put it out. When we finally got to notice the fire, and ran out of the hotel room, we came back 3 hours later to find our room burglarized (as the fire did not spread beyond the top floor) with so many items stolen. The management/staff never showed any concern or even the commonest apology for all that happened...we know that replacement of lost items was not going to happen, but showing concern would have made a little difference. I lost my wrist watch, camera, smart phone, and some jewelries of my girlfriend.

8/10 Good

Biola, Lagos, NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oscar Pak Hotel, Accra, GH - comfy & within budget
My stay at the hotel was pleasant even tho short. I was picked up from the airport, served dinner by 10pm in line with my order, and was received by very friendly staff. I really enjoyed the the shower too...cleared my sinuses...lol On the whole, it certainly isn't the arabian tower but it is a very good hotel if you have a small budget

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

OLUWATOYIN, lagos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Oscar Pak Royal Hotel in west legon
The hotel is very lovely and comfortable also neat, when next i come to Ghana i will come to OSCAR PAK ROYAL HOTEL,very convinient.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Value for money
Considering the rate , i think its value for money. Location not ideal for central city commuting (about 20 min,traffic free travel time) though access by taxis and buses adequate. Rooms could do with wardrobes !

8/10 Good

V, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Park Oscar hotel - accra - ghana
Am pleased with the hospitality and welcome of staff, as well as clean and nice rooms. But very far from town, no near by places to visit or do. but compared to price is worth.

6/10 Okay

Frida, Örebro

Disliked: Property conditions & facilities, room comfort
Första gången i Accra
Accra är en enormt stor stad. Hotellets är billigt och ligger i ett område som kan likas vid ett villaområde i Sverige. Bor man på Oscarpac måste man ha transporthjälp. Taxi eller hotellets egna chaufför. Vi hyrde hotellets chaufför och deras stora 7-sittsiga Toyota fyra heldagar - mycket Bra alternativ. Hotellets frukost var enkel liksom maten i övrigt

8/10 Good

T.Kingsly., Italy,Torino.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto piacevole ad un prezzo buono.
Non ho piu parole per esprimere la mia esperienza indimenticabile a Oscarpak Hotel.Ho gia soggiornato in questo albergo 2 volte e mi sono trovato bene.E come la mia seconda casa quando sono via per lavoro in Gana,Accra.Un albergo con tutti i servizi funzionante 24h/24h sopra tutto servizio internet,servizi in cucinae sicurezza,gym etc. Un albergo molto facile ad localizzare via mezzi e un airport shuttle a qualsia si momento.Il front desk e anche 24h/24h 7. The staff provided excellent service. The hotel is not far from the Accra mall(Accra - Tema motor way or airport), A & C Mall (East Legon) and the Marina Mall close to Holiday Inn (Airport) and many of Ghana attractions. Local food and continental dishes are equally available in the Hotel restaurant and a bar. Local power outages sometimes...but the hotel has a stand by generator to provide electricity at any moment .The hospitality is perfect 100%.The staff was very accommodating and pleasant. They made my stay feel like home especilally Bernice,Becky,Rose,Sammy and Mr.Gabriel and in a nut shell the M.D. (very friendly and welcoming). Good air conditioning, hot water, restful stay. I do plan on coming again. Will recommend and visit again.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Dieter, Potsdam

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes und preiswertes Hotel
Gutes und einfaches Hotel, weit vom Zentrum der Stadt, nicht für touristischen Aufenthalt geeignet. Zimmer einfach und gut, Restaurant nicht zu empfehlen, Küche ist nicht gut und sehr langsam.
Hotelzimmer 1
Hotelzimmer 2
Zimmer 3

6/10 Okay

wilfried

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
wahnsinnig nettes Personal. Sauber und sehr ruhig gelegen.

6/10 Okay

Dieter, Potsdam. Deutschland

Liked: Cleanliness, room comfort
Disliked: Staff & service
gutes einfaches hotel für Übernachtung
Das hotek kann man empfehlen., es liegt weit außerhalb Accra-City, Aber die Zimmer sind preiswert und gut. Wer hier länger zu arbeiten hat, es ist gut. Nach Accra-City ist es weit, und taxi sehr teue für weiße Menschen. Die Küche ist sehr schlecht und langweilig, Die zubereitung eine menüs dauert 40 Minuten. Getränke muss man sich selbst holen außen von der Bar. Man sollte hier nicht essen, das frühstück ist schmal und einfach, nicht gut, Der service der Küche ist langsam, nicht freundlich.
Oska Pak Hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

djhr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preiswert
The staff are friendly. The condition is fine. The price is cheap.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

jinseok

Liked: Staff & service
Disliked: Cleanliness, room comfort
not bad
security good

6/10 Okay

Dieter, Potsdam. Deutschland

Liked: Cleanliness
Disliked: Staff & service
Schlicht und einfach
Die Zimmer sind einfach und gut für den Pris. Hotel zu weit von Centrum und Airport entfernt. Küche ist mangelhaft, sie ist zu langsam, Getränke muss man sich selbst holen von der Bar, für eine kurze Nacht kann man empfehlen.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anoniem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het hotel lag in een achterwijk. Je kon er goed wandelen en had contact met de locale bevolking. De service in het Hotel was prima, het eten was goed en de mensen waren heel vriendelijk. Het enige nadeel was de bedden, die waren erg hard, maar na een paar nachtjes was je daar wel aan gewend. Er waren wel zachtere bedden in het Hotel. Wij hebben daar een prettig verblijf gehad en raden het een ieder aan.

6/10 Okay

Gilberto

Liked: Cleanliness
No free water! Breakfast? Just for 1 (ONE) person!
O atendimento é razoável, as recepcionistas são gentis, mas o bairro é bem longe do aeroporto, as ruas não possuem pavimento e às vezes um odor de água podre passa pela frente do hotel. A internet WIFI funciona 1 ou no máximo 2 horas por dia, depois disso não funciona mais. Não há água grátis, e se você reservar o quarto para 2 (DUAS) pessoas apenas 1 vai receber café da manhã. Isso não é justo porque quando você reserva o quarto pra 2 eles acrescentam uma série de taxas, sobretaxas e impostos e mesmo assim vc não tem direito a café da manhã, FALA SÉRIO! Obs.: O café da manhã é solicitado por menu oral e não satisfaz, além da qualidade a quantidade é insuficiente.