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Indoor pool
Indoor pool
Minibar, in-room safe, desk, linens
Minibar, in-room safe, desk, linens

Guest reviews

3.6 out of 5 Good
120 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationNuove Terme Thermal Spa1 min walk
Popular LocationCattedrale di Santa Maria Assunta3 min walk
Popular LocationLa Bollente3 min walk
AirportGenoa (GOA-Cristoforo Colombo)72 min drive

Choose dates to view prices

  • Executive Triple Room

    Room amenities

    • 226 sq ft
    • Sleeps 3
    More detailsExecutive Triple Room
  • Classic Double or Twin Room

    3.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsClassic Double or Twin Room
  • Junior Double or Twin Room

    Room amenities

    • 226 sq ft
    • Sleeps 3
    More detailsJunior Double or Twin Room
  • Executive Quadruple Room

    4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsExecutive Quadruple Room
  • Classic Double Room Single Use

    Room amenities

    • Sleeps 1
    More detailsClassic Double Room Single Use
  • Executive Double Room

    4.4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    More detailsExecutive Double Room

About this area

Acqui Terme

Located in Acqui Terme, Grand Hotel Nuove Terme is next to a golf course and near a train station. Cattedrale di Santa Maria Assunta and Palazzo Tornielli are local landmarks, and some of the area's activities can be experienced at Piscine di Acqui Terme and Associazione Sportiva Dilettantistica Acqui Termi Golf. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking.
Visit our Acqui Terme travel guide
View in a map
Popular Location

What's nearby

  • Nuove Terme Thermal Spa - 1 min walk
  • Cattedrale di Santa Maria Assunta - 3 min walk
  • La Bollente - 3 min walk
  • St Peter's Cathedral - 4 min walk
  • Piscine di Acqui Terme - 15 min walk

Getting around

  • Acqui Terme Station - 6 min walk
  • AirportCristoforo Colombo Airport (GOA) - 72 min drive

Restaurants

  • Le Fontane — 1 min walk
  • La Curia — 3 min walk
  • Angolo diVino — 3 min walk
  • Miraggio Gastronomy — 4 min walk
  • La Loggia — 4 min walk

About this property

Grand Hotel Nuove Terme

4-star hotel with full-service spa and free breakfast
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. All 142 rooms offer minibars, room service, and TVs with satellite channels. Other amenities available to guests include hair dryers, safes, and showers.
Grand Hotel Nuove Terme offers 142 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty Farm has 7 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam. Public bath/onsen services include an indoor public bath (no mineral springs).

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • Business center
  • Meeting rooms
  • Conference space (22 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 10:00 AM - 1:00 PM
  • Indoor public bath (no mineral springs)
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Up to 33 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 10:00 AM to 1:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 14 years old are not allowed in the spa

Property is also known as

Grand Hotel Nuove
Grand Hotel Nuove Terme
Grand Nuove
Grand Nuove Terme
Grand Hotel Alessandria
Grand Hotel Nuove Terme Acqui Terme
Grand Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel
Grand Hotel Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel Acqui Terme

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Nuove Terme and receive a full refund?
Yes, Grand Hotel Nuove Terme offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Nuove Terme cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hotel Nuove Terme?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at Grand Hotel Nuove Terme on Nov 4, 2020 start from $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hotel Nuove Terme have a pool?
Yes, this property has an indoor pool.
Is Grand Hotel Nuove Terme pet-friendly?
Yes, this property allows pets with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 10 per pet, per night.
How much is parking at Grand Hotel Nuove Terme?
Grand Hotel Nuove Terme doesn't offer parking.
What time is check-in at Grand Hotel Nuove Terme?
Check-in is from 3 PM–midnight.
What time is check-out at Grand Hotel Nuove Terme?
Check-out is at 11 AM.
Where is Grand Hotel Nuove Terme located?
Situated in Acqui Terme, this spa hotel is steps from Piazza Italia, Nuove Terme Thermal Spa, and Cattedrale di Santa Maria Assunta. La Bollente and St Peter's Cathedral are also within 5 minutes. Acqui Terme Station is 6 minutes by foot.
3.6
Good
5 - Excellent
18
4 - Good
54
3 - Okay
29
2 - Poor
15
1 - Terrible
4

3.8/5

Cleanliness

3.6/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault.
Stayed 2 nights in May 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
classic spa hotel
good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over.
Stayed 2 nights in Sep 2017

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, elegant, timeless.
Our experience was terrific. Wonderful staff, kind, courteous and surroundings both beautiful and inspiring.
Stayed 12 nights in Jul 2017

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Great service and location
Fantastic service at the front desk. Portions of the hotel are truly grand, others need a little updating. Breakfast is good and excellent variety. The location simply can't be beat if you want to stroll the center part of Acqui, which is quite beautiful.

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
My visit
Although we arrived late at night, the service was quick and very kind. In the room: uncomfortable mattress. In the bathroo there is only head shower. Overall, It is a pleasant hotel.