Ratings based on 378 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from south yorkshire

Our recent trip to Nice Alex and family

Posted Nov 3, 2017
Hotel is in a good collation , right beside tram which is handy. Promenade is about 15min walking distance, and old town as well. Hotel is clean and bed is very comfortable. Breakfast delicious with plenty of choices. Hotel staff was extremely friendly. Particularly Ismal very professional and helpful . We will definitely come back.
Comment from Hotel Management
Nov 14, 2017 by Diego, Hotel Management
Dear Alex, Thank you for your positive feedback on our hotel and especially our staff, Ismael is always at the top, glad you could feel at easy among us and enjoy Nice, hope to welcome you again,
2 out of 5
by A verified traveler from canada

Nice location..

Posted Nov 1, 2017
Hotel out dated !!!! The breakfast very expensive too!!
Comment from Hotel Management
Nov 16, 2017 by Thuan, Hotel Management
Dear M.J Thank you for your comment. Don't hesitate to let us know if you have any inconvenience during stay so we can help you while your staying with us. We apologize if you did not enjoy your stay and hope to improve our service for the next time Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Oct 8, 2017
Excellent all was good . Pool and solarium area particularly good.
Comment from Hotel Management
Nov 14, 2017 by Thuan, Hotel Management
Dear Customer, Thank you for sharing your experience in NH Hotel, it's always a great pleasure to hear that you enjoyed your stay. Hope to see you again soon! Kind regards
5 out of 5
by r sobhraj

Great Staff and good hotel

Posted Oct 7, 2017 on Hotels
Staff named: Lot and the operations manager were great and very helpful.
4 out of 5
by Magda

Nice hotel with good access to the main areas

Posted Oct 3, 2017 on Hotels
The hotel was in a good distance from all the attractions, the tram stop directly opposite and the Nice Riquier train station only 5 mins away. Hotel is nice and clean but lacks a bit of cosines, there's no carpets nor rugs but very clean none the less. Staff was very nice and friendly but seemed a bit overwhelmed at breakfast time. One morning we came and there was only one person manning the restaurant with tables not set and cups missing etc but they have refilled everything fairly quickly. Overall I would definitely recommend the hotel.
4 out of 5
by allyson

Posted Sep 26, 2017 on Hotels
Nice enough staff and helpful. Breakfast adequate. Good location. The outside pool had a snack bar that wasn't open even though the September weather was very nice. So our weekend stay meant if we used the pool we were not allowed to take our own drinks and food up there, consequently our group never used it.
3 out of 5
by A verified traveler from London

Ok

Posted Sep 2, 2017 on Ebookers
Pros: The location
Cons: The bath and sink did not drain properly and one of the chairs was broken and collapsed.
Location: Near to the centre, about a 10min walk.
Overall it was ok, friendly staff, good location, big room and a nice rooftop pool, but also some negatives like dodgy plumbing, broken furniture and a stained mattress which you wouldn't expect in a 4 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Clean, consistent and convenient hotel

Posted Aug 28, 2017
Pros: Location, friendly staff, in-room conveniences.
Cons: Bathrooms and public areas in need of renovation.
Location: Convenient for train station and tram stop.
Easy to book and helpful staff. Facilities are good, with rooms being spacious and consistently appointed. Effective air conditioning and in-room conveniences normally expected from NH Hotel Group. Hotel is older and bathrooms and public areas in need of renovation to bring them up to the standard of the latest hotels. However, all very clean and well appointed - albeit dated. Convenient for Nice, and good location for the train station and tram stop.
2 out of 5
by A verified traveler

Posted Aug 25, 2017 on Hotels
Wouldn't go back
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon, England

Nice again

Posted Aug 25, 2017
We love Nice and this hotel is great. We've now stayed here at least five times and value for money it would be hard to beat. The rooms are very comfortable, the roof top pool is a great feature and all the staff are incredibly friendly and helpful. The only downsides we've noticed is that the wifi can be a bit hit and miss in the room and sometimes the rooms are not made up until late in the afternoon. Go for a room at the front which gives a nice view of the piazza. We'll be back!