Furniture in room was depapidated with foam cushions extruding through the ruptured seams from old age. Dinning room over charged. Breakfast buffet was at beast ordinary(no menu for freshly cooked items),
Comment from Hotel Management
Nov 5, 2015 by Konjit, Hotel Management
Thank you for taking the time to review your recent stay at Jupiter International Hotel Cazanchise. Firstly, please accept my sincerest apologies about your all experience. At Jupiter we value every guest and want to make their trip to Addis memorable through great customer service. On this occasion we have clearly let ourselves down and I would like to assure you that this is not a true reflection of our standards, , and hope that this does not deter you form staying with us in the future.
We love to get feedback from guests as it tells us what we are doing well and also where we need to improve.
We certainly look forward to welcoming you in the future and thank you for staying with us.
Deputy Managing Director